[bug] Spanish free book exclusive to subscribers cannot be opened

Vlad
Vlad Member Posts: 87 ✭✭✭
edited May 2 in English Forum

There is a Spanish free book exclusive to subscribers:
https://es.logos.com/librogratuito/suscripcion

The book offered this month is:
https://www.logos.com/product/394334/el-proposito-divino-de-las-misiones

But when you get this book, it is not downloaded by Logos, and also it cannot be previewed on the website:
when clicking the "See Inside" button, it shows a message "Something went wrong. Try again."

Also it cannot be opened in web app:
https://app.logos.com/books/LLS%3ADIVENTRMISS-ES
shows a message "Sorry, we couldn't find that resource."

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Comments

  • DAL
    DAL Member Posts: 10,950 ✭✭✭

    I can confirm! The website says I own it, but in the mobile app it says it cannot be opened because it is not part of my library. Can we have a fix to this, please 🙏

    Thank you!

    DAL

  • Alan Martinez
    Alan Martinez Member, Community Manager, Logos Employee Posts: 30

    Hi @Vlad

    An apology, we had an error in the original resource. However, while it is being fixed we are offering the course “Ed. Móvil: TE207 La claridad de las Escrituras”, which you can now download for free at: https://es.logos.com/librogratuito/suscripcion

    About the book you already downloaded. Don't worry, as soon as it is fixed, you will have it automatically in your Library.

  • Vlad
    Vlad Member Posts: 87 ✭✭✭

    @Alan Martinez, thank you very much!

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