Cultural Concepts Blank

Mattillo · 2025-05-05T02:42:07+00:00

There was an error rendering this rich post.

No matter the search term, cultural concepts keeps coming up blank. I tried the examples it lists as well and nothing… just greyed out. Interactives is greyed out as well

I have tried via passage guide and using the tool separately. I remember it working in the past… but haven't used it in a while.

Screenshot 2025-05-04 at 21.41.09.png

Find more posts tagged with

Desktop App

Comments

Mattillo

Tried following this video as well… bupkis

https://www.youtube.com/watch?v=-2HaWMbEtmw

Mattillo

See attached. I can get it to show in Factbook though. Interactives tool appears to be broken as well

Screenshot 2025-05-04 at 21.51.23.png

Screenshot 2025-05-04 at 22.11.23.png

MJ. Smith

I use it for Bible Passages where it works fine.

@Mattillo I don't see an interactive that uses it.

The example you show in the initial screen shot has no cultural tags.

Mattillo

Thank you MJ. I added a few more screenshots later and used the example from the demo video. Still nothing. As I mentioned earlier it is greyed out in passage guide (along with interactives). I can see it in factbook though. Also in screenshots.

MJ. Smith

Being grayed out implies that your subscription doesn't include it.

Mattillo

Which is the weird issue. I have had access to this before. It is included in the pro subscription which I have. Also I am a previous logos 10 full feature owner so I should have it for all intents and purposes.

Mattillo

Also it does show under factbook

MJ. Smith

Check in About for this file

Mattillo

I do see that file in my about section

Mattillo

You can close this ticket. The cultural ontology supplement just downloaded for some reason and it is working… Maybe someone higher up saw something?

Either way working now; thx MJ for trying!!