Cultural Concepts Blank

Mattillo
Mattillo Member Posts: 6,315 ✭✭✭✭
in English Forum

No matter the search term, cultural concepts keeps coming up blank. I tried the examples it lists as well and nothing… just greyed out. Interactives is greyed out as well

I have tried via passage guide and using the tool separately. I remember it working in the past… but haven't used it in a while.

Screenshot 2025-05-04 at 21.41.09.png
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Comments

  • Mattillo
    Mattillo Member Posts: 6,315 ✭✭✭✭

    Tried following this video as well… bupkis

    https://www.youtube.com/watch?v=-2HaWMbEtmw
  • Mattillo
    Mattillo Member Posts: 6,315 ✭✭✭✭

    See attached. I can get it to show in Factbook though. Interactives tool appears to be broken as well

    Screenshot 2025-05-04 at 21.51.23.png
    Screenshot 2025-05-04 at 22.11.23.png
  • MJ. Smith
    MJ. Smith MVP Posts: 55,530
    edited May 5

    I use it for Bible Passages where it works fine.

    err44.png

    @Mattillo I don't see an interactive that uses it.

    The example you show in the initial screen shot has no cultural tags.

    err45.png

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Mattillo
    Mattillo Member Posts: 6,315 ✭✭✭✭

    Thank you MJ. I added a few more screenshots later and used the example from the demo video. Still nothing. As I mentioned earlier it is greyed out in passage guide (along with interactives). I can see it in factbook though. Also in screenshots.

  • MJ. Smith
    MJ. Smith MVP Posts: 55,530

    Being grayed out implies that your subscription doesn't include it.

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Mattillo
    Mattillo Member Posts: 6,315 ✭✭✭✭

    Which is the weird issue. I have had access to this before. It is included in the pro subscription which I have. Also I am a previous logos 10 full feature owner so I should have it for all intents and purposes.

  • Mattillo
    Mattillo Member Posts: 6,315 ✭✭✭✭

    Also it does show under factbook

  • MJ. Smith
    MJ. Smith MVP Posts: 55,530

    Check in About for this file

    err46.png

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Mattillo
    Mattillo Member Posts: 6,315 ✭✭✭✭

    I do see that file in my about section

  • Mattillo
    Mattillo Member Posts: 6,315 ✭✭✭✭

    You can close this ticket. The cultural ontology supplement just downloaded for some reason and it is working… Maybe someone higher up saw something?

    Either way working now; thx MJ for trying!!

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