Through the forum search function, I see there have been two comments yet no forum visits by the user named CommunityHelp. What is this user supposed to be doing? Is this AI?
Are you referring to the feature that searches the forums to see if the question has already been answered?
Actually I don't know what it is at all! I saw you had turned 'it' off in one of your posts, but wasn't sure what it was. I wondered if it was an AI bot looking to answer forum questions, but it's only made two comments. Here's a [small] pic on the query where I found it.
When you look at the Profile, it's just weird. If this is indeed the feature you mentioned, do you know if it's a user or AI or just old-fashioned code?
Thanks.
It is a feature Jason has been testing - using AI at some level. I turned off an answer that appeared in one of my threads because it had chosen the wrong word as the most significant and therefore supplied an unrelated response.
Lordy be ☄️⚡🤖
Maybe he needs to read the forum AI guidelines! 😂
Thanks, MJ.
I was unable to publish a post last week about the CommunityHelp feature we're testing. I plan to do so early this week.
I've updated the bio of the @CommunityHelp profile just now to give a bit more context, but a short explanation of CommunityHelp is that it offers answers from our forum posts and support articles when a question post type is submitted to the Logos product categories.
I see. I'm thinking, that with all the hooha around AI, especially on these forums, and in view of the forum rules that 'discourage' the use of AI answers here, maybe the 'About me' Bio for CommunityHelp should be crystal clear and say: I'm an AI-assisted bot which will troll the forums and answer your question-type posts.
Either that, or scrap the AI rule for forum member answers, no?
@RJ, the CommunityHelp feature simply suggests answers to member inquiries based on existing content in the community and support articles. Only the OP sees the suggested responses and can disregard the content if it's not helpful or even disable the feature altogether from their profile.
The additional note added to the community guidelines was in response to the copying and pasting of AI-generated content at length and, in turn, discouraging engagement altogether.
OK. I guess I'm pre-empting your announcement. I'll wait for you to make it clear when you're ready 😊
@jason stone
It didn't bring up a list of names, sorry, so I couldn't tag you.
I just wanted to say thanks for the edit to the CommunityHelp profile. Just two more comments: 1) 'CommunityHelp' sounds like a user who volunteers at the local soup kitchen, so would you consider a different name, and 2) are we meant to say thank you to the AI if it correctly answers? It does seem like the polite thing to do, but it's just a programmed answer after all.
@RJ, I’m able to tag myself appropriately—I’m not sure what’s happening that you’re experiencing issues there. Please let me know if it persists.
1.) Appreciate the feedback; we’ll keep thinking on it.
2.) It’s also polite to say thank you! :)
Thank you!
What if the CommunityHelp feature could suggest these answers before the question was asked? Users could run their questions by the AI Help before posting to the forums. Just an idea.
@Jason Stone (Logos)
, I’m able to tag myself appropriately—I’m not sure what’s happening that you’re experiencing issues there. Please let me know if it persists.
When I have messed up a tag and try to redo it, I can't get that line in the post to offer tags again. I have to go to a new line to get @ to behAVE.
Yes! Come to think of it, that's what happened when I tried to tag Jason Stone. I had to backspace because I had a typo after trying to select from the long, whizzing list of Jasons, and then it stopped working. (Did you mean to tag Jason Forbes, MJ?)
