"Annual Reward" - Is It a Scam?

Brother Dunstan Enzor, O.S.B.
Brother Dunstan Enzor, O.S.B. Member Posts: 3 ✭✭
in English Forum

I received an email from Logos advising me that I had earned a $21 annual reward. The offer comes with a lot of fine print. For example, a FAQ on the Logos website says, "5% promo code can NOT be used to purchase the following items: purchase of credit, bulk licenses, and is subject to other exemptions." This list of exemptions identifies ten broad categories excluded from the "annual reward" offer. But the last one proposes yet more (and quite vague) category of restrictions: "Other exclusions may apply." I attempted to use the annual reward on ten different resources and received an "Invalid code" message in each instance. Now I work in academe and assume that my academic discount cannot be used with my annual reward (though the long list of restrictions, as far as I can tell, does not say this). But I also receive the same message on resources for which I do not receive an academic discount, for no apparent reason. I spent some time this afternoon adding resources to my cart to try to find anything that would work. Nothing does. So I guess that I will not be able to use this "promotion," on which I have wasted more than an hour today. Hence my question: is Logos' annual reward program a scam?

Comments

  • MJ. Smith
    MJ. Smith MVP Posts: 55,570
    edited May 12

    No, it is not a scam … but I received a be sure to use notice despite having used it on the day it first became available. It is a subscription benefit.

    Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."

  • Jonathan Bradley
    Jonathan Bradley Member Posts: 1,201 ✭✭✭

    I've never had an issue using the annual rewards code for purchases, academic-related or otherwise. I've also used it many times to pay for resources that have been discounted with the academic discount. I would reach out to customer service regarding this, as there may be an error in their system.

    @MJ. Smith , when I look at the logos.com home page, I see just as I begin to scroll down, despite having used the promotion months ago…

    image.png

    Pastor, Mt. Leonard Baptist Church, SBC

  • DMB
    DMB Member Posts: 14,637 ✭✭✭✭✭
    edited May 12

    Dunstan, you probably saw its mirror image:

    https://community.logos.com/discussion/249182/what-exactly-did-this-coupon-do

    "If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.

  • DAL
    DAL Member Posts: 10,945 ✭✭✭

    I spent mine as soon as I got it. You may have to call CS.

  • Ben
    Ben Member Posts: 1,836 ✭✭✭

    Mine worked fine.

    "The whole modern world has divided itself into Conservatives and Progressives. The business of Progressives is to go on making mistakes. The business of Conservatives is to prevent mistakes from being corrected."- G.K. Chesterton

  • Brother Dunstan Enzor, O.S.B.
    Brother Dunstan Enzor, O.S.B. Member Posts: 3 ✭✭

    I was never able to make it work. But I am grateful to Don Everett at Logos for offering a replacement credit.

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