Is it normal for LOGOS to take too long to open?

Ed Fernandez
Ed Fernandez Member Posts: 71 ✭✭✭

Once upon a time, It only took a few moments to open the app … for a few weeks now, it takes so long to get it to open.

Comments

  • Yasmin Stephen
    Yasmin Stephen Member Posts: 1,847 ✭✭✭

    Well, it’s not normal for me. Since the update to 40xx, my Logos has slowed down dramatically, not only in starting up but also in using the app generally. I even got a dreaded ‘not responding’ message recently; I was mind blown but not in a good way.

  • Jack Caviness
    Jack Caviness MVP Posts: 13,633

    Assuming you are on a Mac, the speed has dramatically improved with version 41. It is back to normal speed.

  • Yasmin Stephen
    Yasmin Stephen Member Posts: 1,847 ✭✭✭

    I'm on a Windows PC …

  • Charlene
    Charlene Member Posts: 408 ✭✭

    I have NEVER had trouble with Logos opening slowly. In the past, I can remember reading logs about different people posting that and thought, Wow! So glad that isn't happening to me! Now it is!!!! For the past 2-3 weeks, it seems like it takes forever! Probably about 30 seconds maybe? Before, it would probably open in 5 seconds…. So, there is a major difference! And I too am on a Windows PC.

  • Carmen Gauvin-O'Donnell
    Carmen Gauvin-O'Donnell Member Posts: 745 ✭✭✭

    Well, I'm on a Surface Pro 9, Windows 11. My Logos just opened in 5 seconds. What do you mean by "a long time"? Minutes? Maybe time it and let the group know? Anyone else care to do the test to see what happens?

  • xnman
    xnman Member Posts: 2,983 ✭✭✭

    In v40 and v41 there is a lag in opening. On my Windows 11, v41 takes 13 seconds, which is a looong time, I think.

    xn = Christan man=man -- Acts 11:26 "....and the disciples were first called Christians in Antioch".

    Barney Fife is my hero! He only uses an abacus with 14 rows!

  • Charlene
    Charlene Member Posts: 408 ✭✭

    As I said in my comment, it took "about 30 seconds" to open, when it use to be about 5 seconds. I just timed it "exactly," and it was about 24 seconds.

  • Charlene
    Charlene Member Posts: 408 ✭✭

    Today I decided to time Logos opening for the first time of the day. It took 45 seconds!

  • Ed Fernandez
    Ed Fernandez Member Posts: 71 ✭✭✭

    Jack it took 1 min 35 secs to open…. I’m not sure why, like I said it was never like that before…. Your assumption is right…

  • Jack Caviness
    Jack Caviness MVP Posts: 13,633
    edited April 21

    @Ed Fernandez Jack it took 1 min 35 secs to open…. I’m not sure why

    At this point it might be helpful to submit logs. See the link in small print at the bottom of the post 

  • Ed Fernandez
    Ed Fernandez Member Posts: 71 ✭✭✭

    Thank you all for the feedback! 😎

  • Ed Fernandez
    Ed Fernandez Member Posts: 71 ✭✭✭

    Hello… I have troubleshooted with the best of the best. … When we do, the app opens at the 6th second or so… (used to do that for me in the past)… We have tried most everything…. I deleted some favorite books to the right of the search box, I have started Logos on a blank page, I have done what people here suggested for me to do… I created a crash report and copied the code for one of the IT gurus here… I am glad you are enjoying your surface pro 9… I enjoy my Macbook air, once i a while I do not…

  • Ed Fernandez
    Ed Fernandez Member Posts: 71 ✭✭✭

    If it comes to this, I might reformat and recover evrything and see what happens… I do not discard it is something within my system that is causing this…