Is there a way to download my entire library in mass one download?

Terry Kleinsmith · 2025-06-27T15:50:19+00:00

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As a result of the forced Windows 11 upgrade, I've had to reinstall the logos application. In the process of this despite the setup program supposedly allowing for an entire library download, I could not get it to work. However, the program did indicate the library correctly and began doing the infamous 100 book per download process.

I don't have a complaint about logos products. My comment is more an observation and asking for assistance to my current dilemma. I have looked at other people's posts and it posted in the beta forum comment along with many others about this being an issue and the issue being unresolved. I'm now posting in the hopes that somebody can at least provide me with an answer to the following situation:

Upon doing a new install, the setup program completed correctly but the ability to did not appear or did not work. So the first question I have is is there a switch for commandline purposes to use the logosetup.exe file for a forced download? I doubt there is but it's worth a shot asking. Assuming that there is no switch available, is it possible to override the 100 book limitation download as a part use of the logos program itself? Again, I don't think that would be possible from what I have seen. So my third and final question is would the developers consider removing the 100 book limitation for downloads occurring say between 1 AM and 6 AM in a time zone from now until post Windows 11 due dates occur (e.g. October 15, 2025)? My library size is almost 27,000 resources. You can see it 100 per download not only will this take time, but in a sense it is unfair because these are books that I own and should be able to access and bring down locally to use. Also, several times in the download processes the download will error out and I have to restart by closing the error message at the top of the screen( that yellow gold bar).

This is definitely an issue to expect in the coming months ahead. Tech Support, Product Development departments need to come up with a solution for users. My guess is many logos users will be faced with a new download scenario to new hardware such as I was. I think this limitation also applies to the base packages as well.

The solution may be as simple as adjusting the setup program to force a library download rather than ask. Allowing a rerunning of the install program currently does not work either. the setup program blocks and stops the process from getting to the download options again.

Any suggestions are appreciated as well as any thoughts on how to attempt to mitigate this.

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Graham Criddle

The information here shows how to download resources - including an option to download all of them.

And please note the 100 book download limit relates to mobile devices and not the desktop program.

Terry Kleinsmith

logos.png

I have tried the above prior to posting. I only can say that rather than one massive download of resources, it is very much stopping around 100 resources at a time on the desktop app.

Why does this even have to be an issue? The setup program should just download a users library. I am STILL waiting to complete the download as described above. This is not good. I am on Sparklight Cable 1 gb so i know it is not a bandwidth problem. The program setting in the article is for new resources, NOT EXISTING.

I realize there are several things that can impact this. I had this problem about the time the change to Logos subscription was made. That was Windows 10. I have down loaded and install .Net 9.06 to the computer and as many utilities as I have access to.

Is anyone who has a large library willing to test this issue? Delete your library and then see what happens. If you are correct, I will be most appreciative of the information.

Right now, I am not willing to risk any further actions on the install process. My confidence level in the product gone down.

I realize this issue was for Moble Users, but cannot explain the behavior otherwise.

Also I will say this, as this continues, my purchases of resources has gone down too.

The whole situation has entirely distracted me from what this product was supposed to do - "know God, know the Word." The time spent installing and reinstalling and waiting is just not worth it. At least with paper (and products of competitors) I stand a chance at that.

Buyer's Remorse is setting in.☹️

Terry Kleinsmith

logos.png

here is a shot of the situation. note the two books actively downloading. This is following the method highlighted post in Graham's post. No joy. The computer actually has all the books selected in not on this device selected. They all show the windows circle spinning as expected. I did not have the focus on the No on this Device set when it snipped it.

Terry Kleinsmith

I have tried the above prior to posting. I only can say that rather than one massive download of resources, it is very much stopping around 100 resources at a time on the desktop app.

Is anyone who has a large library willing to test this issue? Delete your library and then see what happens. If you are correct, I will be most appreciative of the information.

Right now, I am not willing to risk any further actions on the install process. My confidence level in the product gone down.

I realize this issue was for Moble Users, but cannot explain the behavior otherwise.

Also I will say this, as this continues, my purchases of resources has gone down too.

Buyer's Remorse is setting in.☹️

Bradley Grainger (Logos)

There should be no reason that "Select All, Download" (as @Graham Criddle suggested) shouldn't work. There is no 100-book limit in the desktop application. If you're experiencing issues with that feature, posting log files might help pinpoint what's going wrong.

If you did a fresh install, you should have seen this dialog when you first ran the program:

The default option should have been to do a Full Install of your 27,000-book Library.

I know you've said you don't want to uninstall and reinstall again, but if you can't get downloading within the application to work, I'd strongly recommend reinstalling and selecting this option. (Do it late in the evening and let it run overnight and it should be ready for you in the morning.)

Terry Kleinsmith

@Bradley Grainger (Logos):

I never got that screen. But based upon my experiences, I am going to wait.

Since I have your ear, how come I cannot re-execute the setup program, bypass the program install portion you show above. Or, why can't the program reinstall over the existing program code?? Surely I cannot be only one stuck in this madness. Previously, I even used Revo uninstaller and removed all traces of the program. However, re-installing I could not get past the FL auth page, no matter what I did. Yes, same info etc. on log in, password etc. Frustrating !! Finally, I got past it ( I have no way to know how- I do know other users have had login auth issues as well from reading posts)

Why not just modify the install program to allow a "repair" function rather than force an entire re-install? Why not add it as a program option setting like new downloads?

I now have so much money tied up in this product, I take NO RISKS. If you were in my position, you would likely be hesitant too.

It will likely take a full week, 24 hours a day to get this back this way but at least it will come back eventually. My comment about a repair function in the setup program to allow bypass of program installs, or, even in the program repair feature in windows add/remove/repair programs should also address the library download as a repair.

You may be right about the screen shot you posted. I have been fighting the Logos re-install for over a full week now. The programs preceived weaknesses are VERY concerning. Already a complex product, I should think there is a support utility or other tool that could do the very thing I am suggesting without the risk. If there isn't one should be developed.

Somehow, committing cyber-suicide by uninstalling is just too big an ask.