has anyone had items in a card vanish recently? I had been adding a few things over MM along with the 7.99 sale. Went to look at the cart tonight and all items were gone. Just curious if this was isolated.
I have as well.
While I am not sure I think that it may be related to browser cookies.
In my case it usually happens when I put something in my cart on one computer and then try to access my cart on a different machine.
This makes me wonder if the cart is being saved in the browsers cookies and not by Faithlife's servers.
Mine actually stay in the cart and I get an email reminding me I forgot something in my cart 😂😂😂
DAL
Mine actually stay in the cart and I get an email reminding me I forgot something in my cart 😂😂😂 DAL
Thanks Roy and DAL. yeah, I got the "forget something" emails. I just ignored it because I knew I would come back...and I kept adding to the cart. Then all of a sudden: "poof!" all gone. Roy, I don't remember using a different device, like my iphone, thought it was all on my laptop. But idk.
Yes, this has happened to me several times. I doubt it's isolated. It's likely a problem on Logos' end rather than on the users' end. I have solved the problem by wish listing all of the items I place in my cart. Then, if they get deleted from the cart, they just fall to the wish list. This helps me remember which items I had my eye on.
great idea, Aaron!
This is very common. It happens all the time that items simply vanish, but also my desktop and mobile carts aren't always in sync. The desktop browser may say my cart is empty while my mobile browser shows 8 items. Yes, I am logged in on both platforms, and it doesn't seem to matter if I refresh the browsers or not. It is so frustrating. This thread is well over a year old and nothing has been done about it.
