Why did logos quit working after my free trail ended and my subscription payment was made?
Welcome @David Buyna - and sorry to hear you are having problems
I can't think of any reason for that happening.
When you say it stopped working, can you no longer start it, do you no longer have access to some of the features or something else?
Graham
The splash screen says free addition and then the program closes.
No instruction anywhere says you have to reinstall enter a code nothing. Like a mechanic with all his tools in a locked garage and not having a key.
I have a bible study today that I wanted to be prepared for with the extra features. In times like this I look for what God wants me to see and right now I'm not seeing it. aside from patience what I feel I have plenty of as is.
Try opening Logos to a blank layout - details of doing that at here
If that doesn't work, I recommend collecting and posting logs - as outlined here. (Partway down the article you will see guidance on doing this in the case that Logos won't start)
The download and install did not work until I uninstalled my previous version there was no instruction to do that but it seemed logical and it did work.
Does anyone know if this feature was taken away? I have used it several times but I went to scan a book into my library and I am not seeing it under the menu. This was a really nice feature to have and I believe they discussed it on the newest released in passing but I don't think anyone talked about it going away.
anyone received theirs? I have not
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