Sermon Builder Spell Check is still not working for me

Matthew R. Funk

Title says it all. Please help?

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Joe McCune (Faithlife)

@Matthew R. Funk Please contact Customer Support at 360-527-1700 or cs@logos.com.

Matthew R. Funk

Thanks, Joe. That was of zero help. It would have been much simpler if you had just told me that they are still having trouble with the spell checker (which is what customer support told me).

Joe McCune (Faithlife)

@Matthew R. Funk I am sorry, Matthew. I replied to you with that advice because the ticket for this issue had been marked as done, and other users had posted that it was fixed for them. I was not aware at that time that further work was still needed to fix this for everyone.

I recommend trying the following workaround, but I cannot guarantee that this will fix the problem:

Close Logos on your Windows computer.
Open File Explorer.
Go to "Your User Folder"/AppData/Local/Logos/Data/"Random Characters"/WebBrowser/Default
Delete the Preferences file, which is inside this folder.
Restart Logos.

Matthew R. Funk

Thanks, Joe. I'm sorry for taking out my frustration on you.

Matthew R. Funk

New update, same problems…

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Joe McCune (Faithlife)

I am sorry for the inconvenience @Matthew R. Funk. We are still working on the fix for this issue.