My library does not sync or load at all with the desktop app. I am signed into the account
Please provide a few more details.
What exactly do you mean when you say your library doesn't sync?
And when you say it doesn't load do you mean Logos is not loading or something else?
Which platform are you running Logos on?
I have installed the program on a new computer. When I open the program and sign in I expect my library to downed. It does not load.Only the books that are included with the "free" version are available. When I installed this on a new desktop everything loaded, my laptop did not.
When I open the program and sign in I expect my library to downed
That is how it should work - although we can choose whether to download all the our resources or not
It does not load.Only the books that are included with the "free" version are available.
That typically happens when users are using more than one account - and only one has the purchased books associated with them.
Are you sure you are logging in using the same credentials on both your desktop and laptop?
There are multiple accounts for "Edward Bastedo" in our system, and it looks like the one you're using on the forums is not the one with all your books.
Please contact Customer Service to have them find and merge all your accounts.
Does anyone know if this feature was taken away? I have used it several times but I went to scan a book into my library and I am not seeing it under the menu. This was a really nice feature to have and I believe they discussed it on the newest released in passing but I don't think anyone talked about it going away.
anyone received theirs? I have not
I apologize if I’m missing this, but I used to be able to rebuild the index from the dashboard screen on my mobile devices (apple) . With the new dashboard design, I’m not sure how to do it anymore. Does anyone know?
After a recent windows 11 update, and Logos application update, the behavior of ref.ly links changed so that the web app is being displayed in addition to the the desktop app. I checked the "Apps for websites" system setting and there isn't an entry for Logos. I ran the script on the forum that edits the registry to fix…
I bought EBTC Heb (Evangelical Biblical Theology Commentary) today and made my first highlight and note. When I open my notes, I see the highlight and note in the list which is ordered by Date Created. However, I don't see it anywhere in the sections under the Filter menu. If I search EBTC in the filter search area, I find…
