Logos Crash after close About Logos

Michelle · 2026-02-25T03:30:58+00:00

Hi, Steps to reproduce : * Open Logos > About Logos * Close the About Logos. * Logos hang.

Michelle

Hi,

Steps to reproduce :

Open Logos > About Logos
Close the About Logos.
Logos hang.

Find more posts tagged with

Desktop App

Comments

Graham Criddle

I'm not seeing this on my Mac (I am running the latest beta of 49.0) although it does take longer to close the About Logos panel than I would expect

Please enable diagnostic logging and upload logs in a reply to this thread after a hang (details on logging are available here)

Michelle

https://community.logos.com/discussion/comment/1395767#Comment_1395767

Alright, maybe I'll wait for version 49, thanks so much, Graham :)

Graham Criddle

Sorry @Michelle - I should have made it clear that I didn't expect the fact that I was running version 49 to make any difference in this area (I was just mentioning it for completeness)

I have just checked on Verbum 48 (which will be operating the same as Logos 48) and I have no problems in using the About Verbum option

So please don't expect Logos 49 to fix this for you - if it is important to you it needs to be investigated further.

Michelle

Ok, thanks for the clarification.

I tried waiting for around 5 minutes, then it's back to normal, turned out that I just have to be patient.

Thanks :)

---------------> 2026-02-25 16:45:04.8006 INFO 31 SyncManager | Finished requesting sync on all sync clients. SEE GAP HERE,
this is when it's taking long time to close the About Logos window. ---------------> 2026-02-25 16:49:15.1746 INFO 1 LDLS4.AppModel | App is now idle.