Problem with NET Bible Notes

https://community.logos.com/discussion/comment/158137#Comment_158137

I have the same problem and I have not yet taken the time to call Customer Service to have them fix it for me at their end. I think that's what it's going to take.

Stein Dahl

There is a stand alone version of the NET Bible Notes. I have it.

So, I know that it's available as a separate resource but you have to call Logos Customer Service to get it.

If I remember correctly, it costs a little bit extra for the separate version of the notes alone, but Customer Service can tell you for sure or not.

Hope this helps.

Stein Dahl

I just checked on the Logos website and it appears that it is now available for free as one of 3 files you get when you download the L3 version of The NET Bible.

At least, it looks that way.

If re-downloading The NET Bible doesn't add the separate notes, I'd give Customer Service a call.

Dave Hooton

If anyone has any ideas could you please let me
know.

Basically you only have the licence to NET bible with notes integrated so you have to contact Customer service about the other two.

It would help in Libronix if you go to Tools | Options | General and click the Interface tab. Tick "Use Only primary resource titles in My Library" and it will get rid of the 3x redundant NET titles.

https://community.logos.com/discussion/comment/158137#Comment_158137

The NET Bible, which is available for $19.95 and is included in many of the base packages, comes with the separate notes file and also a Bible text only file. I was told by my sales rep that everyone who owns the NET Bible should have access to all three of these downloadable files. He writes:

So I learned something about Libronix/Logos 4 that I didn’t know about, so thank you for making me learn something!

You’ll need to have Libronix installed to make this work…

If you go to the NET Bible page: http://www.logos.com/products/details/4468, you’ll see the 3 separate Libronix book files:

· GS_NETBIBLE.lbxlls (51.03Mb)

· GS_NETNOTELESS.lbxlls (7.92Mb)

· GS_NETNOTES.lbxlls (45.50Mb)

Make sure you download the book-files to your Resources folder for Libronix, once downloaded, Logos 4 should pick up the new files in the Logos 4 format.

This is available to anybody who already owns the NET Bible; feel free to share it on the forums!

But apparently the reality is that it's not working as it's supposed to be. There is evidently some unlock that needs to happen on the Logos server end. That's what I need to call Customer Service about, but just haven't gotten around to. I suspect that is the same problem for you, Rick.

https://community.logos.com/discussion/comment/158140#Comment_158140

But apparently the reality is that it's not working as it's supposed to be. There is evidently some unlock that needs to happen on the Logos server end. That's what I need to call Customer Service about, but just haven't gotten around to. I suspect that is the same problem for you, Rick.

I thought that it would be something along the lines of an unlock but when the salesperson emailed me back and told me to call customer service I was hoping that it was something that could be fixed pretty easily. Oh well, hopefully the customer service rep will be able to work with sales on Monday and get it figured out. I appreciate your input. [Y]

https://community.logos.com/discussion/comment/158138#Comment_158138

If re-downloading The NET Bible doesn't add the separate notes, I'd give Customer Service a call.

Hi Stein, thanks for the response. I have talked with customer service and they were not able to resolve the issue. They have promised to get back with an answer on Monday. I was just hoping that maybe there was something obvious out of all the steps that I mentioned we took that might have been missed.

Thanks again.

Rob Kuefner

https://community.logos.com/discussion/comment/158143#Comment_158143

I'm not sure why things aren't working for you. I purchased the NET bible with notes along time ago from NET for my Logos, and when I open Logos 4, I can get both to work and can link them... see below

to acheive this, I first opened up the NET bible by typing open NET Bible in the command box like so

Then I went back to the command box and typed in open NET First edition notes like below and it opened up right to the verse I wanted, and displayed as I have it above... I then linked them so they both move to the same verse... hope this might help...

Rob Kuefner

https://community.logos.com/discussion/comment/158170#Comment_158170

BTW, clicking on the footnote number will not open up a window, only a pop up, I had to go in and open each resource separately. If you are showing both resources in your library, I would think you could do the same.... blessings, Rob

https://community.logos.com/discussion/comment/158170#Comment_158170

I'm not sure why things aren't working for you. I purchased the NET bible with notes along time ago from NET for my Logos, and when I open Logos 4, I can get both to work and can link them... see below

Robert, I think that you're not experiencing this problem because you bought the NET Bible as a standalone product rather than getting it through one of the base packages. I think Logos hasn't properly set up the licenses of the base packages such that they'll unlock the notes, even though that was their intent (at least that's what my Sales Rep discovered for me after looking into it).

Todd Phillips

https://community.logos.com/discussion/comment/158180#Comment_158180

I'm not sure why things aren't working for you. I purchased the NET bible with notes along time ago from NET for my Logos, and when I open Logos 4, I can get both to work and can link them... see below

Robert, I think that you're not experiencing this problem because you bought the NET Bible as a standalone product rather than getting it through one of the base packages. I think Logos hasn't properly set up the licenses of the base packages such that they'll unlock the notes, even though that was their intent (at least that's what my Sales Rep discovered for me after looking into it).

Seems like I was told long ago (by maybe Hampton Keathley at Galaxie Software) that if you wanted the separate notes resource, you needed to by the standalone package. Only the NET Bible with integrated notes was included with the Logos base package license. I could be mistaken, but the current license configuration seems to bear it out.

https://community.logos.com/discussion/comment/158199#Comment_158199

Seems like I was told long ago (by maybe Hampton Keathley at Galaxie Software) that if you wanted the separate notes resource, you needed to by the standalone package. Only the NET Bible with integrated notes was included with the Logos base package license. I could be mistaken, but the current license configuration seems to bear it out.

OK, maybe you're right and maybe my sales rep got inaccurate information when he asked someone internally about this. Maybe whoever he asked didn't realize he was asking on behalf of a customer who didn't own the standalone NET Bible, but had gotten it through a base package.

https://community.logos.com/discussion/comment/158203#Comment_158203

OK, maybe you're right and maybe my sales rep got inaccurate information when he asked someone internally about this. Maybe whoever he asked didn't realize he was asking on behalf of a customer who didn't own the standalone NET Bible, but had gotten it through a base package.

It is sounding as if there has been some confusion as to what you get if you have a package or bought it separately. If / when I get the promised email from customer service, I'll post what I learn. I, personally, would not mind paying for the stand alone notes because I enjoy using the NET that much, I just hope that they can offer some sort of a discount since we already have the NET and can make it noteless simply by selecting "Bible text only" in the ring of three circles at the top of the Bible window. In all actuality we already have the NET Bible, the Noteless NET and now we just have to get the one file working.

Bobby Terhune

https://community.logos.com/discussion/comment/158250#Comment_158250

Todd,

You are correct, Galaxie produced two editions of the NET bible. One was with the notes intergrated into the bible text and was the edition that came with the libronix base package. The standalone was a seperate package purchased from Galaxie Software. That could have changed now, and perhaps all three files are unlocked if you purchased a base package that included them. But seeing as the notes standalone does not unock, it looks as if it is still a seperate purchase.

https://community.logos.com/discussion/comment/158256#Comment_158256

I don't want to spoil your discussion, but what about having the notes displayed in the Power Lookup tab? Just an idea.

Friedrich

https://community.logos.com/discussion/comment/158272#Comment_158272

I don't want to spoil your discussion, but what about having the notes displayed in the Power Lookup tab? Just an idea.

you JUST beat me to it, Bohuslav!

https://community.logos.com/discussion/comment/158278#Comment_158278

you JUST beat me to it, Bohuslav!

That was my intention. I knew you are somewhere around... [:P]

https://community.logos.com/discussion/comment/158272#Comment_158272

I don't want to spoil your discussion, but what about having the notes displayed in the Power Lookup tab? Just an idea.

This came up in another thread somewhere. The reason some of us want the separate notes file is that the Power Lookup tab only shows the first paragraph or so of each note. The NET Bible notes are often quite long and get truncated in Power Lookup. I know you can see the whole thing by clicking to bring up a popup, but it would be nice to see the entire text in a panel alongside so you don't have to keep clicking to bring up popups.

That's my reason for wanting the separate notes file. Others might just be jumping on the bandwagon without realizing why. [:)]

https://community.logos.com/discussion/comment/158330#Comment_158330

That's my reason for wanting the separate notes file. Others might just be jumping on the bandwagon without realizing why.

It looks to me it shows whole thing. Maybe some new feature in Beta. I would use separate notes, if they are added to the resource. I would not pay for them separately. I paid for NET Bible WITH notes a few times already on a different platforms. So far I am happy enough with the Power Lookup. I really like by the way the new Information panel and Power Lookup also. They are just great. Info panel is even configurable. Super.

https://community.logos.com/discussion/comment/158346#Comment_158346

That's my reason for wanting the separate notes file. Others might just be jumping on the bandwagon without realizing why.

It looks to me it shows whole thing. Maybe some new feature in Beta. I would use separate notes, if they are added to the resource. I would not pay for them separately. I paid for NET Bible WITH notes a few times already on a different platforms. So far I am happy enough with the Power Lookup. I really like by the way the new Information panel and Power Lookup also. They are just great. Info panel is even configurable. Super.

Well, I'll be cornswaggled! I was basing my wish for the separate notes file on a memory of this old thread where people were discussing the fact that long NET Bible notes get truncated in the Power Lookup window. Gen 1:1 was a particularly long one that was cited. But I just checked and you're right, the PL panel now shows the entire thing. I hadn't checked back on that thread for months, and it was apparently fixed in 4.0b. Yay!

(BTW, the phrase "I'll be cornswaggled" -- a regional variant of "hornswoggled" -- is a very colloquial slang expression of surprise or amazement.)

https://community.logos.com/discussion/comment/158369#Comment_158369

(BTW, the phrase "I'll be cornswaggled" -- a regional variant of "hornswoggled" -- is a very colloquial slang expression of surprise or amazement.)

I guessed it will be something like that. Thanks for teaching me a new word (actually words) [:)]

https://community.logos.com/discussion/comment/158371#Comment_158371

(BTW, the phrase "I'll be cornswaggled" -- a regional variant of "hornswoggled" -- is a very colloquial slang expression of surprise or amazement.)

I guessed it will be something like that. Thanks for teaching me a new word (actually words)

Here's an explanation on the origin of this very strange and amusing expression: http://www.worldwidewords.org/weirdwords/ww-hor1.htm

https://community.logos.com/discussion/comment/158369#Comment_158369

But I just checked and you're right, the PL panel now shows the entire thing.

This is good news and may end up saving me a few dollars. Once again, learning things as I go. [Y]

https://community.logos.com/discussion/comment/158376#Comment_158376

Well, after looking at Mark Barnes' illustration of his prioritization list, I'm back to wanting the separate NET Bible Notes file. He's got it prioritized under his commentaries, so results from it will show up above other non-prioritized resources in passage guides. That's a good enough reason for me to shell out $19.95 if that's what it's gonna take.

Simon’s Brother

https://community.logos.com/discussion/comment/158476#Comment_158476

Well, after looking at Mark Barnes' illustration of his prioritization list, I'm back to wanting the separate NET Bible Notes file. He's got it prioritized under his commentaries, so results from it will show up above other non-prioritized resources in passage guides. That's a good enough reason for me to shell out $19.95 if that's what it's gonna take.

Mark has put a lot of work into this, particularly the lexicons, just printed it out so I can compate with what I've got setup, I haven't done much work on LXX resources I know.

Having the separate Net Notes resource, or any other study bible, is handy when it comes to passage guide. I tend to separate these 'study bibles' out into a different commentary collection under passage guide so they don't get buried with the other commentaries but I don't think I've prioritized any of them as yet. With the ESV notes on the way probably something I should look at.... but which one to prioritize higher, NET or ESV.....

https://community.logos.com/discussion/comment/158487#Comment_158487

.... but which one to prioritize higher, NET or ESV.....

I would say they are 2 very different things. ESV SB notes are like a brief commentary, while NET Bible notes are purely textual (translation) notes (with the exceptions).

Simon’s Brother

https://community.logos.com/discussion/comment/158492#Comment_158492

.... but which one to prioritize higher, NET or ESV.....

I would say they are 2 very different things. ESV SB notes are like a brief commentary, while NET Bible notes are purely textual (translation) notes (with the exceptions).

You are correct. Really NET bible notes probably go more with say USB Hanbooks, than ESV SB notes.

Todd Lingren

Greetings. I'm Todd Lingren, Publishing Director of bible.org and the NET Bible. We've worked with Galaxie Software to produce the NET Bible in Libronix and other Bible study software engines.

To all users of the Scholar Library (et. al) who want the NET Bible Notes stand alone, and are having difficulty, I can sympathize. This should be fixed internally at Logos, but I have a quick solution for those of you who want it.

Send me an email with your Libronix ID and I'll unlock the full 19.95 stand alone version which includes a collection unlock of NET Bible Notes, NET Bible Noteless and the Bible. This should solve the problem of the locked resources, but if it doesn't I'll also send you the resources files like you would receive if you purchased it from our store @ store.bible.org.

You must send your customer id/Libronix ID as Logos has it recorded for me to be able to help.

My email is todd@bible.org.

Todd Lingren
Publishing Director
bible.org

Milford Charles Murray

https://community.logos.com/discussion/comment/159135#Comment_159135

Peace and Joy to you in the Lord!

Todd, thank you so very, very much! *smile*

That's an absolutely wonderful and extremely generous offer. Will take you up on it later today.

Yours in Christ,

Mel

https://community.logos.com/discussion/comment/159135#Comment_159135

Todd, it is great to see that some of the publishers are monitoring the forums and willing to work with the users. It is truly a blessing that you are willing to offer this free of charge. You are awesome!

As I had feared, Logos customer support never sent me the follow-up email. I'll be emailing you shortly.

Suzy

https://community.logos.com/discussion/comment/159135#Comment_159135

Thank you Todd. I have sent an email. Your response is very much appreciated. [<:o)]

https://community.logos.com/discussion/comment/159295#Comment_159295

Since the first moment I got NET Bible (I have also a leather version) I love it and consult it very frequently. It is ideal Bible for Logos. Thank you so much for being so flexible with the notes towards those of us who has NET Bible in our Scholar's, Silver, Golden, Platinum Packages. Thank you. It is much appreciated. [Y]

email sent.

Aaron Sauer

https://community.logos.com/discussion/comment/159135#Comment_159135

I have Logos Platinum and still decided to purchase the stand alone version of the NET Bible because I really wanted the study notes as a separate resource. Because of Todd Lingren's post, I called Logos customer service and they were happy to credit my account for the purchase amount. [Y]

Luther Locklin

https://community.logos.com/discussion/comment/159135#Comment_159135

Todd, my email responding to your kind offer, to todd@bible.org, was returned with the following message:

Your message did not reach
some or all of the intended recipients.

Subject: NET
Bible Stand Alone Study Notes

Sent: 8/10/2010
10:33 PM

The
following recipient(s) cannot be reached:

'todd@bible.org.' on 8/10/2010 10:33 PM

Invalid recipient

Did I get the email incorrect?

Thank you for the help.

Luther Locklin

Lynden O. Williams

https://community.logos.com/discussion/comment/159606#Comment_159606

If you own the Net Bible, the notes as a commentary come with it. You may need to have it unlocked by Logos as a separate license on your account. I now use the notes alone when reading another Bible as one would a commentary.

https://community.logos.com/discussion/comment/159606#Comment_159606

'todd@bible.org.' on 8/10/2010 10:33 PM

Invalid recipient

Looks like you have an extraneous dot at the end of that email address, probably copied & pasted from Todd's message where his email address came at the end of a sentence.

Luther Locklin

https://community.logos.com/discussion/comment/159610#Comment_159610

You have sharp eyes, Rosie. That was my problem. Thank you for helping

Suzy

https://community.logos.com/discussion/comment/160012#Comment_160012

Thank you Todd and Logos. I now have the NET Notes as a stand alone resource, The NET Bible with notes and the NET Bible noteless available in my library. I really appreciate this and am glad this thread was started as I was not previously aware that the notes were available separately. I have a bound copy and find the notes a useful reference. Thanks to all [:)]

Simon’s Brother

https://community.logos.com/discussion/comment/159135#Comment_159135

Greetings. I'm Todd Lingren, Publishing Director of bible.org and the NET Bible. We've worked with Galaxie Software to produce the NET Bible in Libronix and other Bible study software engines.

To all users of the Scholar Library (et. al) who want the NET Bible Notes stand alone, and are having difficulty, I can sympathize. This should be fixed internally at Logos, but I have a quick solution for those of you who want it.

Send me an email with your Libronix ID and I'll unlock the full 19.95 stand alone version which includes a collection unlock of NET Bible Notes, NET Bible Noteless and the Bible. This should solve the problem of the locked resources, but if it doesn't I'll also send you the resources files like you would receive if you purchased it from our store @ store.bible.org.

You must send your customer id/Libronix ID as Logos has it recorded for me to be able to help.

My email is todd@bible.org.

Todd Lingren
Publishing Director
bible.org

I purchase the stand alone version many years ago but just wanted to say thanks Todd for chiming in here and assisting those who are having issues.

Aaron Sauer

https://community.logos.com/discussion/comment/159135#Comment_159135

Send me an email with your Libronix ID and I'll unlock the full 19.95 stand alone version which includes a collection unlock of NET Bible Notes, NET Bible Noteless and the Bible.

Just curious. How long did it take Todd to respond to you email? I sent mine a few days ago and haven't received a response yet. That being said, I very much appreciate his offer and I'm sure that he is a busy guy.

https://community.logos.com/discussion/comment/161772#Comment_161772

Only a few hours for me. I requested it within a short time after he offered. Maybe it is taking a while since it was the weekend?