Downloading books
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When I try downloading books, although I get through to the library page with lots of books, when I click on the little right hand arrow to try and download them, there is no download button on the info. screen. Anyone know how to solve this?
I get a perpetual (4+ hours) of downloading without a completion after I had the popup ask if I wanted to delete the old version. A delete from the desktop through Amazon did not change the situation. I'm on Kindle Fire.
Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."
Next day - Logos 4 is still in the down loading from the cloud step of installation. And Amazon's 12 hour customer service has failed to reply.
What are you deleting?
In the "Manage My Kindle" web page, I deleted the Logos app to see if that would get me out of the perpetual download. I can't get the Kindle itself to offer a stop or delete option.
Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."
Next day - Logos 4 is still in the down loading from the cloud step of installation. And Amazon's 12 hour customer service has failed to reply.
In the "Manage My Kindle" web page, I deleted the Logos app to see if that would get me out of the perpetual download. I can't get the Kindle itself to offer a stop or delete option.
Still not clear whether you are downloading the Logos for Android app or a resource (which is what this thread is all about).
Task Manager can be used to kill applications (long press of the Home key will bring up a shortcut).
Dave
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Windows 11 & Android 13
I get a perpetual (4+ hours) of downloading without a completion after I had the popup ask if I wanted to delete the old version. A delete from the desktop through Amazon did not change the situation. I'm on Kindle Fire.
This is a known issue on Kindle Fire when downloading an app from the Appstore if that app had already been sideloaded. It's not limited to the Logos apps. I don't know of a fix, unfortunately.
This is a known issue on Kindle Fire when downloading an app from the Appstore if that app had already been sideloaded.
Almost but not quite explains my situation:
App 1 had never been sideloaded; it was a simple keyboard app obtained from the Amazon freebie list.
App 2 (Logos) had been sideloaded at first but was deleted and downloaded from Amazon for both official versions. The third (current) version asked if I wanted to remove the preceding version. I said yes and it went awandering for 40 years in the desert. Okay, it just said downloading from the cloud ... it wasn't necessarily the desert cloud.
Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."
Okay, it just said downloading from the cloud ... it wasn't necessarily the desert cloud.
I'm so glad that I read these threads before selecting the APP from Amazon, when I tried 2 nights ago they had the latest in their store and it worked great!Over 3,000 books in the cloud, and a few I downloaded to the device. Sorry for your pain MJ, but if it makes you happy, it saved me some[:D]. It must store them in some kind que, because it only took the first time a couple of minutes to get the library ready, now it's all there each time I start the logos app.
I have Logos 0.9.3 installed on 2 devices; HTC EVO 4G and Samsung Galaxy Tab 10.1
My ESV Bible has a Download Button on my Galaxy Tab, but the HTC EVO 4G does not have a download button. I have 5 Gig left on my SD card, so I know it isn't space
So, why can I download my ESV Bible to my Galaxy Tab, but not my EVO 4G?
Thanks,
Richard
but the HTC EVO 4G does not have a download button
Dave
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Windows 11 & Android 13
Thanks! That did it.
Hello everyone,
When I try downloading books, although I get through to the library page with lots of books, when I click on the little right hand arrow to try and download them, there is no download button on the info. screen. Anyone know how to solve this?
Ta Very Much,
Chris Maddocks
Make sure you are signed in. Click "More" and then see if the "Sign In" option is available. I notice all those resources appear without a download button when not signed in but, as soon as one is signed in, the download button is there.
Sometimes the cookie verifying the sign in is randomly deleted and then the download button will disappear.
Hello everyone,
When I try downloading books, although I get through to the library page with lots of books, when I click on the little right hand arrow to try and download them, there is no download button on the info. screen. Anyone know how to solve this?
Ta Very Much,
Chris Maddocks
Make sure you are signed in. Click "More" and then see if the "Sign In" option is available. I notice all those resources appear without a download button when not signed in but, as soon as one is signed in, the download button is there.
Sometimes the cookie verifying the sign in is randomly deleted and then the download button will disappear.
I have also noticed that, if the password is incorrectly entered, all resources downloaded prior to that event get removed from your device.
Hi Chris - and welcome to the forums
The only resource I see this behaviour is the ASV - which is always downloaded and can't be removed.
Which resources have you tried, what version of the app are you using, what phone / tablet are you running the app on?
Graham
Hello Graham,
I downloaded the latest version of the app from Android Market. When I click on the library button, it takes me to a lot of books to download, but the download button does not appear. I can open them, but just not download to my phone. I am running the app on a HTC Desire android smartphone.
Regards,
Chris Maddocks
Hi Chris
This is strange - I am also using an HTC Desire smartphone and the download button appears for me.
Sorry I can't explain this.
You might try deleting and downloading the app again and seeing if that helps.
Hopefully others will be able to provide some more insight.
Graham
Hello Graham,
I tried deleting and reinstalling: it still doesn't work!
Some diagnostics should help the developers:
to the Android Market and download an app (it's free!) called CatLog.
This gets log files from the device.
select Send. Email that log as an attachment to yourself.
Dave
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Windows 11 & Android 13
Hello Dave,
Log attached as suggested! Ta very much,
Chris Maddocks
6811.2011-12-09-01-27-51.txt
You might have to issue a "reminder" response if Logos does not respond.
Dave
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Windows 11 & Android 13
I am having the same issue. exactly the same details, except I'm on a toshiba thrive.