Porblems reinstalling logos 4

Please turn on diagnostic logging and upload install and setup logs in  \Documents\Logos Log Files. Read this wiki article carefully for instructions http://wiki.logos.com/Diagnostic_Logging

Here is the part of the wiki you need to follow:

To permanently enable logging, run (Open) this Java script by clicking on it: EnableLogging.js.
It should display a dialog box saying “Logos 4 logging has been enabled”.

Log files are written to (My) Documents\Logos Log Files

To disable logging, run (Open) by clicking on DisableLogging.js.

Please click on the link that says EnableLogging.js That should run a Javascript program (your computer may ask you permission to do this) that will turn dignostic logging on permanently.

When you try to reinstall Logos 4 it will create log files you'll find in C:\Users\{User Name}\Documents\Logos Log Files (normally can be found under 'My Documents'.

To attach the log files here follow these directions:

How do I “zip” my log file(s)?

• You will find the log file(s) in a folder called Logos Log Files inside your Documents folder (My Documents
  in XP). You might find one or more of the following files: Logos4.log,
  Logos4Error.log, Logos4Indexer.log, PrerequisitesInstall.log,
  DigitalLibraryInstall.log, Logos4setup.log.

• Select whichever log files are appropriate to upload
  (PrerequisitesInstall.log, DigitalLibraryInstall.log and Logos4setup.log
  if the problem happened during installation/setup; Logos4.log and
  Logos4Indexer.log if the problem happened during indexing; or Logos4.log
  & Logos4Error.log. Otherwise zip whatever files a Logos support
  person asks you for). To select multiple files, click to select the
  first one, then hold down the Ctrl key while clicking on subsequent
  files.

• To zip the selected files in Win 7 or XP:
  Right-click
  on any one of the selected files; choose “Send To”; choose “Compressed
  (zipped) Folder”. A new file will be created named with the .zip
  extension and the icon will look like a folder with a zipper on it. The
  part of the filename before the .zip will depend on which log file you
  selected first (rename it if necessary).

• To zip the selected files in Vista:
  Right-click on
  any one of the selected files; choose “Add to archive...”; under Archive
  Format, select ZIP; click OK. This will create a file called Logos Log
  Files.zip.

Let us know if you have further questions.

Israel,

How are you getting the file you are trying to install? The log says the file is corrupted. Are you installing from the Internet with a fresh downland each time?

Dave Hooton said:

Israel Martinez said:

Finally the log

I don't have a  rar compressor. Are you running on a Mac?  If Windows the zip format is best as per the wiki.

Apologies: personally not have unrar on Mac and PC (including cygwin).  Also do not have 7 zip.

Keep Smiling [:)]

Israel Martinez said:

Thank you guys for your time and effort, the set up is over losgos 4 is working.

I'm glad you figured it out.

David Tsang said:

I had a very similar problem - I have Avira Security - it says that Logos4.exe has a virus in it (Dropper), thereby preventing me from opening it. This is only since the update.

It works only if I disable the antivirus temporarily, then launch Logos4, then I can restart the antivirus software.

There may be an option in Avira as in some other antivirus software to exclude programs from its perusal. Check that out. If not, contact the makers and ask them to whitelist Logos 4.