Bug: open in small window
I think I read this somewhere, but I couldn't find it tonight. Sometimes when I open Logos, it opens in a small window. There appears to be no rhyme or reason for it.
macOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!
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Wondering if external displays being connected or disconnected ?
Have sometimes seen smallish window, resized window, then restarted Logos 4 Mac (currently not know rhyme or reason).
Keep Smiling [:)]
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KS4J -
I think that I read an OLD post when I first got Logos a couple of months ago which referenced external displays. My iMac does have a second display, which is normally left off. However, most of the time I use my MacBook Pro (13 inch; Mid 2010; 2.4 GHz Core 2 Duo; 4 GB Ram; OS 10.6.7), which is not connected to any external display. It happens randomly on both machines.
On a scale of 1-10, this is an annoyance factor of 1.
Another weird thing that sometimes happens: When I load a layout, sometimes Logos will diminish into my doc. That is more of a 2 on my annoyance factor. Neither is a really big deal, but Logos should know about it if they don't already. (I assume they do, but I could not find a post about it).
macOS, iOS & iPadOS |Logs| Install
Choose Truth Over Tribe | Become a Joyful Outsider!0 -
Hello, did you find a solution for this?
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I see this same behaviour as well. I haven't hooked up to an external monitor in a very long time, so it's not that. I can't seem to see any other pattern which would proceed this happening either.
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For me, this is a normal and regular alternate opening-smile.
I got used to it.
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alabama24 said:
I think I read this somewhere, but I couldn't find it tonight.
You did, but it does not bother me enough to search for the thread. Happens to me randomly also.
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If you could post logs when this occurs, we have added some additional logging to 4.5c to help track this issue down.
Mac Developer
Faithlife0 -
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Donovan,
From the logs, it appears that the window's position was saved with that size. This can occur if the window previously opened to that small/minimum size and the zoom button was clicked without first resizing the window. If this is the case, can you try moving the window, resizing it manually before clicking on the zoom button, quitting and then relaunching Logos? If the window opens in the bottom left corner of the screen again, please post new logs.
Thank you,
Martin
Mac Developer
Faithlife0 -
Its happening on macs too. I don't use any kind of zoom. I don't minimize as well since Lion offers extra desk tops. : )
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Guys, this is normal Logos behavior. Been doing it to me for well over a year. It comes and goes, no rhyme or reason. Logos has not been able to come up with a solution. It is a reported bug, lots of logs have been filed.
For me, I'm just elated when it opens! It will resize for you.
Sometimes a permission repair will clean it up for a a week or two, then it's back.
Changing layouts before closing sometimes will make it stop doing that for a week or two, but then it comes back.
It's just normal Logos at this point, does not affect anything that I know of once resized.
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BTW , it has always done it on mine no matter if I have other screens hooked up or not.
fwiw.
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Martin Potter said:
From the logs, it appears that the window's position was saved with that size. This can occur if the window previously opened to that small/minimum size and the zoom button was clicked without first resizing the window. If this is the case, can you try moving the window, resizing it manually before clicking on the zoom button, quitting and then relaunching Logos? If the window opens in the bottom left corner of the screen again, please post new logs.
I never run Logos in any size other than full window. I rarely minimize it to the dock either. There is no pattern as to when it does this. It has done it off and on for ages, so I thought I would weigh in with the thread here to validate that others are experiencing this issue.
If I have time, I will manipulate it as you suggest and then post logs.
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OK, I experimented with numerous combinations of closing and opening Logos and I could not replicate this. One thing that I did notice is that Alabama24's screen shot and mine both showed that resources had been updated. If I recall, I had just downloaded John Piper's book. Is there anything that Logos does in terms of setting the state of the program when it shuts it down to install resources?
This is indeed a mystery and maybe this is a clue?
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Martin Potter said:
it appears that the window's position was saved with that size. This can occur if the window previously opened to that small/minimum size and the zoom button was clicked without first resizing the window.
That has definitely not been the case the few times I've encountered this bug.
It's also a pseudo-answer, since you still need to explain why it opened to a minimum size that first time.
What I've begun to suspect -- though it happens too rarely for me to have been able to confirm it yet -- is that it doesn't happen after normal shutdowns, only after [some] crashes. Anyone who can confirm or refute this? The fact that the person who seems to have more crashes than any of us also seems to have more small window openings than any of us might support it.
Mac Pro (late 2013) OS 12.6.2
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Fgh. ( Nice one ). It is my opinion, and thats all it is, is that this is related to updates from Logos. The longer we go between updates, the less problems I have with this and other issues as well.
My last big crash was again due to an update from Logos that corrupted a file folder's contents.
It's a Logos coding issue , Period.
I try to be very careful once Logos is working, to not change anything about my set-up. I will usually be fine ( though slow and clunky and with the usual scrolling issues) until the next update from Logos servers. At that point I know there are going to be issues again. The most common is again dealing with the issue under discussion here. I have had lengthy conversations with Logos tech support. Screen shares with them getting logs themselves and, other times when I/WE could not make it do so, nor crash.
It is an intermittent issue concerning fragile software . It is fragile because because it has several known instability issues. It's just that simple.
How many other programs do you currently have on your Mac where you have to have special scripts to constantly provide logs to the company and forums?
I have none other than Logos. ( And there's your sign ).
Yes, I have daily issues with Logos.
It is open and in use many hours a day almost everyday of the week.
It's not a part-time or hobby tool for me.
Again, my best "guess" is that this is related ( most often ) to something in the "process" of installing updates. Not the updates themselves, but the install, reboot, reload, process.
Quite frankly: I'm used to it, so when it happens it does not bother me so much.
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Gary George said:
Its happening on macs too. I don't use any kind of zoom. I don't minimize as well since Lion offers extra desk tops. : )
To clarify, I was referring to the 300 x 400 minimum window size for Logos that was in your screen shot and not minimizing to the dock. I apologize for the confusion.
Mac Developer
Faithlife0 -
Donovan R. Palmer said:Martin Potter said:
From the logs, it appears that the window's position was saved with that size. This can occur if the window previously opened to that small/minimum size and the zoom button was clicked without first resizing the window. If this is the case, can you try moving the window, resizing it manually before clicking on the zoom button, quitting and then relaunching Logos? If the window opens in the bottom left corner of the screen again, please post new logs.
I never run Logos in any size other than full window. I rarely minimize it to the dock either. There is no pattern as to when it does this. It has done it off and on for ages, so I thought I would weigh in with the thread here to validate that others are experiencing this issue.
If I have time, I will manipulate it as you suggest and then post logs.
Thank you for providing feedback on this issue. If the issue does appear again, if you could please post logs of the session in which it first occurs, it would be appreciated.
Donovan R. Palmer said:OK, I experimented with numerous combinations of closing and opening Logos and I could not replicate this. One thing that I did notice is that Alabama24's screen shot and mine both showed that resources had been updated. If I recall, I had just downloaded John Piper's book.
Does this issue occur more frequently for you after installing updates?
Mac Developer
Faithlife0 -
fgh said:
It's also a pseudo-answer, since you still need to explain why it opened to a minimum size that first time.
I am sorry you feel this way. I was providing an answer as to why, given the logs that Donovan provided, his window opened to that minimum size for that particular session along with how to get it out of the small initial state on relaunch. As I said in my original response, we have added some additional logging in 4.5c to track down the root cause of the issue. In this instance, the window state was previously saved at that size, so I am unable to any further explanation based on his logs.
Mac Developer
Faithlife0 -
FWIW when it opens this way and, you click on the plus icon to fill the screen, if one will change layout and then change back, then when closing and re-opening , this "sometimes" solves the issues for a while.
I might add that Permissions repair has also affected this for me.
I did a permissions repair today. Logos started to open small, then crashed. When reopened, it opened to the correct size.
The changing of layout and then back though has been the biggest help for me.
Again- fwiw.
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Hi Alabama
It occurs in two different scenarios: when there is an update or new books added to my library the other is when you change the customise feature on 'start up'.
Yours Aways in Jesus' Love
Stephen
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I have posted on this topic before, but I thought I would submit a log and a screen shot of this latest indecent. Like others, I never open Logos in anything but a full window. It appears to be plain that no one at Logos knows what is happening here. While this is not a major problem, it is one that should be addressed and corrected.
Soli Deo Gloria,
Randy
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One of two things must be true: 1) no one at Logos knows what to do about this problem, or 2) no one cares about the problem. In either case, some sort of response would seem to be the proper thing to do.
Soli Deo Gloria,
Randy
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I know this is an old thread, but I thought I'd post since I was still having the same issue. Following Martin's suggestion, I manually resized the Logos window (not using Win8's snap feature, or maximize, or windows key + right arrow) and then closed the program.
Apparently, Logos saves the last manual screen size and position. I would of course prefer that the Logos window would open exactly the way it was closed, including window adjustments other than manual adjustments.
I am running with program scaling set to 80%, and I have Logos set to open to the most recent local layout. I have not used any zoom function.
Regards,
Nathan
Logos 6.0a SR-5 (6.0.1.1352)
Windows 8.1 Professional with Media Center (x64) (build 9600)
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