BUG: Is it possible to force synchronized library data to appear in the iOS app?

I made changes to the ratings of several resources in my library on my PC two days ago. These changes have still not affected the ratings in my iPad app.

I have clicked on synchronize on the PC, and it says that all has been synchronized. Is there a way that I can force the iOS app to download the changes?

I thought everything was supposed to transferred to sync v. 2 now, but this old problems still occurs.

Find more posts tagged with

Mobile App

Comments

Jonathan Sine

Doesn't killing and restarting the app force a sync?

JT (alabama24)

https://community.logos.com/discussion/comment/396414#Comment_396414

Jonathan - you should do what Jonathan suggests. [:)] If that doesn't work, post again.

Jonathan Pitts

https://community.logos.com/discussion/comment/396414#Comment_396414

Killing and restarting does make it think about things and spin wheels for a few seconds but it doesn't download the changes that I have made.

I just uninstalled and reinstalled my (largely unused) Vyrso app, and that picks up the changes, so they are on the server. Since I have my whole library downloaded to the Logos Bible app, I don't want to reinstall that.

I wondered if the library being downloaded was stopping the sync, but (a) Vyrso, without downloaded resources, didn't update until reinstalled, and (b) removing a resource and redownloading it doesn't change anything.

Jerry M

https://community.logos.com/discussion/comment/396417#Comment_396417

If you type in rating:4 (or whatever you rated them) , do they show up?

Jonathan Pitts

https://community.logos.com/discussion/comment/396422#Comment_396422

If you type in rating:4 (or whatever you rated them) , do they show up?

Thank you, yes they do, and they even show the correct number of stars.

However, going back to my unfiltered library list, sorted by ratings, everything is as it was before the changes, wrong items at the top of the list and wrong number of stars. So how do I get that list to update?

Anyone else had similar experiences? Is this a bug?

This problem has been around for a long time. In the past I have had to just reinstall the app. I assumed it was a sync problem, but that the correct information appears on searching by rating would suggest that it is a problem with display in the app and not with syncing.

Jonathan Pitts

https://community.logos.com/discussion/comment/396425#Comment_396425

Looking more closely, there are other changes that I made to ratings weeks/months ago which are incorrect in the full library list but correct on searching by rating.

Jonathan Pitts

https://community.logos.com/discussion/comment/396427#Comment_396427

Have changed thread title.