Official: Minimum Crossgrade and free engine download are coming!
Comments
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Hello Alabama, I am waiting for a response at this time from the technical gurus at Logos. Hope to be up and running sometime this weekend. Thanks for the input, though!
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Preacherman said:
I wonder if the "upgrade" calculator really considers software one has purchased outside of the "base" packages? Price still is too high; have to wait for the Bob's deal I guess
Yes, the upgrade calculation includes credit for resources, which were purchased outside of "base" packages.
Comparing upgrade prices with a couple friends found substantial differences. Personally pondering Portfolio upgrade.
Keep Smiling [:)]
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Bradley Grainger (Logos) said:
The current plan is that new data sets will only be available in base packages.
According to Bob's post earlier:
Bob Pritchett said:You'll soon be able to move to the Logos 5 engine at no cost at all. You'll even have an option for adding the coolest new data sets at a very reasonable cost.
I am basing my decision of upgrading on how and what we can buy as far as data sets go. I can get 8 of the 9 data sets for a $204 upgrade, but the next step up for me to get all 9 would be $442. While I want the Bible Sense Lexicon, I doubt if it is worth the $240 difference to me. It would be nice to know if the data sets are going to be available individually or as a package. I understand that a final decision may not have been made yet on how to offer these, but it would be nice to have an idea, if someone could shed some light on this...
"It seems our problems solve themselves when we look beyond us to those truly in hell." - Beyond Our Suffering - AILD
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I understand the costs involved in upgrading. I can see the value of all the cool new resources being added and that if I were to buy them separate I would spent many times what the upgrade prices is. I can appreciate the company's views and wanting to get back their investment in time and resources building this product. I am on the fence about the upgrade. I have only one that makes any sense currently. As a Platinum 4 user, Gold or Platinum are the only viable choices. You don't have a fully functional product with less than Gold. It is missing what appears to be one data set but a sales rep informed me that it is actually missing three. So, since I get a 15 percent discount to go with Platinum and no discount on Gold, it gives me a difference in cost between the two of only 120 dollars. So, going from Platinum 4 to Platinum 5 is the only real choice. I am patient enough to wait for the 100 dollar (hypothetical number) upgrade to give me all the data sets and the new engine. However, my fear is that once I do this and find out that none of my old resources will be able to take advantage of all the new flashy whiz bang features and then say... oh, I changed my mind. I want that Platinum upgrade still. Only now, it will cost me 1000 with taxes instead of 750 to get there from here since that initial roll out discount has now expired. Honestly if that happened, I would find a way to sell out and be out the door if that happened but I would hate to stick myself into a position like that needlessly. I am not a huge fan of major changes. Sometimes it is necessary but it sure does cause you to have lumps on your head from bouncing it off the desk and bald spots from pulling hair out. :-)
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Bob, your employees are still disseminating contrary information here
Jose:
We do not plan to offer the Bible Sense Lexicon by itself: you'll need to purchase a base package/upgrade to Gold or above.
You can read more about it here: http://community.logos.com/forums/t/58208.aspx
Making Disciples! Logos Ecosystem = LogosMax on Microsoft Surface Pro 7 (Win11), Android app on tablet, FSB on iPhone & iPad mini, Proclaim (Proclaim Remote on Fire Tablet).
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So, as one who just bought this 5 months ago and am still making payments.... bummer. Any chance that I get a break or should I just stop making payments and start over with another package?
Remaining in Him (1 John 2:28), Robert
Mac Book Pro, Windows 7 Professional, iPhone 4S, iPad 1
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Robert Iversen said:
So, as one who just bought this 5 months ago and am still making payments.... bummer. Any chance that I get a break or should I just stop making payments and start over with another package?
The package you bought originally is a different package than any available now and may even be a better package for you depending on your needs (several nice resources were in the previous packages that are no longer in the new packages). Of course, if you find the current packages more to your liking, you should call sales to see what they can do for you. If it's just features and/or datasets you want, then wait for the free engine download or the minimal crossgrade.
I don't think you should stop making payments. That wouldn't be nice. [A]
MacBook Pro (2019), ThinkPad E540
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I would like to echo Tom Geswein's post
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I have no problem with your desire to pay the bills. I have a big investment in content, and so want you to stay in business. But I think this approach will not maximize your revenue. I can't actually figure out what if anything to buy, so my wallet stays shut. A fundamental proposition is that if you want to sell something, the buyer has to understand something about what they are buying.
I use many different kinds of software from vendors like Apple, Microsoft, Adobe and on and on. I have never seen such a confusing upgrade. I cannot answer a simple question. If I want to upgrade what am I getting that is different? That seems a big mystery. Maybe it will all become clear at some point. So I will wait on the sidelines and see.
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Please does anyone know what/when is happening with the Catholic Packages?
Real shame nothing was mentioned or explained on the excellent blog.
Thanks
John
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Thanks Bob!
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john joyce said:
Please does anyone know what/when is happening with the Catholic Packages?
Real shame nothing was mentioned or explained on the excellent blog.
Thanks
John
Now site back up found a whole range of packages called Verbum. Fellow Catholics take a look!
I am very happy [:D]
John
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Verbum - Latin for Logos - Greek for Verbum - Latin for Logos - Greek for . . .
Can we throw a totally Lutheran version in the mix and call it: "WORT"
[:)]
Of course, being Lutheran, the starter version would have be called "King" and the Portfolio version "Beggar" - fitting with Lutheran theology.
"We are beggars: this is true." Luther
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And being Lutheran, I am begging for a quick release of the crossgrade. (Please?)
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Wow. Thank you for this open and honest response. Another reason why I love Logos.
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Tom Geswein said:
It would be nice to know if the data sets are going to be available individually or as a package. I understand that a final decision may not have been made yet on how to offer these, but it would be nice to have an idea, if someone could shed some light on this...
The data sets are not going to be for sale individually: http://community.logos.com/forums/p/58026/414094.aspx#414094 (Please also re-read the caveats in my original post.)
The current plan is that new data sets will only be available in base packages and possibly/probably the Minimal Crossgrade; please re-read Bob's original post to see the details on that.
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Thank you for clarifying that Bradley. I'm sorry if I mis-represented you or Bob by quoting you both, but your statements appeared to be conflicting and I just wanted to clear things up...
Bob's quote about "You'll even have the option for adding the coolest new data sets at a very reasonable cost" probably meant through a minimal crossagrade, which he didn't mention in that statement.
"It seems our problems solve themselves when we look beyond us to those truly in hell." - Beyond Our Suffering - AILD
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Very helpful info. Thanks, Bob.
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Thank you for the clarification. My heart skipped a beat when I saw the price to stay within my package. This makes sense and is a great plan.
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My interest in L5 is the fix of the program bugs. I have personally built over the years an extensive library and really don't want to have to replicate and re-purchase any of it again. The packages don't do it for me at all.
Additionally I run Logos on a MacBook Air, Desktop, iPhone and iPad. I love the way Logos ties all my notes together so that when I use any of the devices a note written on one will show up at the other.
What I hope L5 will fix is the regular crashing L4 causes on my MacBook Air. The crashes happen when the L4 indexer works in the background and the code people don't seem to be able to fix this.
After all the above my question is this, will L5 use all my current content and are the Mac indexer issues fixed?
Thanks!
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Bob Pritchett said:
Logos 5 will be available at many price points, and the free engine will be available soon. But it works best with new content and resources, which are available now as great deals!
Bob, thanks for your patience and grace in clarifying the introduction of Logos 5.
For me, the only issue is whether or not I can afford at the minute to take advantage of one of the great upgrade offers, where there is not only a new engine and datasets, but so many great resources bundled at such a relatively low cost (far better then any other 'specials' that occur regularly, it seems to me). Or, whether I should wait for a minimal crossgrade at lower cost. Head and heart aren't in sync here.
But thank you for producing such great software, and trying to keep improving it over time. It has been a real blessing in ministry to use it.
Now, if you could only invent a time machine, to enable me to have more time to read and use all these great resources with the limited time available... [:D]
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Thanks so much.
one question: you mentioned that you changed the resources included from the same package dramatically because of the need of the new features from the Logos 5. Do you mean in the future you will have a more conservative approach for the change of resources included so the full upgrade (eg platinum 4 to platinum 5) will be cheaper?
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This is good to hear. I can be counted as one of the ones who was initially a bit frosted with the price and upgrade options. I like what I have seen of the new features but don't need any new books at this time and am not very interested in the package changes to my Platinum Edition. I definitely don't mind paying a reasonable amount for the new data sets and features (under $100 qualifies for me) and also don't mind waiting for a time while the premium paying customers help L recoup some of their obviously substantial development costs.
Here comes the less positive aspect. Please take this in the spirit intended. It is critical but meant as edifying not disparaging. We will see if I get my message across as intended [:)]
I feel a bit like yesterday's news in this process. I have spent $5K plus over the years on L resources and now I am going to wait because I am not a current premium payer. Again, I am not in instant gratification mode so I can wait a bit but given my past support of L it does chafe me if only slightly.
A little more transparency would have helped this process. Bottom line is that current offering are being focused on those willing to add substantially to current revenue and profits. That is understandable as this is clearly a business and profits/cost recovery is being elevated to a very high priority. Many are not seeing the current package options as upgrades given the new resources v. dollars. Be frank and state that the early marketing emphasis will exclude those not willing to pay a premium for early adoption or those who are looking for a minimal cost way to stay current. It is what it is. It is also different from past approaches by L so I certainly hope the heartburn is not surprising.
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Thank you so much for this detailed explanation.
The fact that you responded so quickly to the questions being asked by your customers, shows a great focus on customer service. Thank you for your great products and your work to help the ministry of God increase.
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John McKenna said:
After all the above my question is this, will L5 use all my current content and are the Mac indexer issues fixed?
Hi John! Welcome to the forums.
Yes, L5 will use all of your current content. If you choose to upgrade to a new base package, you will only pay for the resources that are new to you. You will not have to repurchase anything.
As for the indexer issue, I am unaware of your issue. It would be helpful in the future for you to create a new thread and post logs. We would be more than glad to help you with that. If you need help with that issue, please create a new thread in the MAC forum.
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Dear Bob,
Many thanks for your comprehensive explanation regarding the "soon"-to-be-released minimal crossgrade. That really sets my mind at ease.
While ruminating on the emotional intensity of many posts, not to mention my own anxiety level, I was struck by one contributor who remarked on our "visceral" response to changes in Logos because "we care". Indeed we do! And you and your colleagues have inspired our caring. So may you and your colleagues feel the love of your customers in spite of the, to me, startling negativity of many posts. AND, may you all rack up wonderful sales figures so your faith-based business can pay all of you to keep on producing great stuff soli Deo gloria.
Steve
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Hi, I also suggest Logos to post this on the Logos blog to let everyone know it. That should be the information everyone should have when they first hear about Logos 5, st least for the current users.
and by the way the recent Logos blog post sounds the author really didn't see all the complaints here...
And thanks again for settling the issue so quickly. I personally encounter another issue that the calculator show 4xx for gold and 5xx for platinum yesterday but than the price go up for ~100 today. I've already sent an email to a sales rep but since I didn't contact him for a long time I don't know if he's still in Logos to answer my email.
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Bradley Grainger (Logos) said:
It is possible (like any decision) that this could change in the future. However, consider the data sets from Logos 4 (e.g., Biblical People, Places, Things; Syntax Search; Reverse Interlinears); these have never been available for individual purchase, but only ever as part of base packages (or the minimal crossgrade).
As Bob said, "The Minimal Crossgrade is being configured, but we expect it will contain all/most of the unique new data sets (Timeline, Bible Facts, Clause Database, Bible Sense Lexicon, Phrases, Preaching Themes, Thematic Outlines, etc.)". You may wish to wait and see what it does contain (when it is announced) before making your final decision.
One thing not clear to me yet, Bradley, on the datasets: I have Scholar's, the upgrade site seems to be pointing me to Silver. If I purchase Silver at $400+ I will get most of the new databases, but apparently not the church history timeline (since the Gold upgrade specifically mentions it adds church history timeline). Starter and Bronze have fewer of the new databases included. In the description of the crossgrade option it sounds as though all the new databases are included at a cost likely to be under $100.
Would you clarify that?
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John McKenna said:
My interest in L5 is the fix of the program bugs.
For what it's worth, while Logos 5 is better in many ways, we are also still paying attention to Logos 4. We updated Logos 4 many times while preparing Logos 5 (we just released an update on Monday!), and will probably have a few more service releases with bug fixes and even minor improvements. We want you to move to Logos 5 because of the great new content and tools; you shouldn't have to pay to get bug fixes.
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Kolen Cheung said:
one question: ... Do you mean in the future you will have a more conservative approach for the change of resources
There were several factors, including changing license terms / contracts with publishers, etc. I think there will be fewer changes in the resource configuration in the next round (a couple years from now?...) but there's no way to predict the future that far out, especially with the publishing industry changing so quickly right now.
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