CRASH after modifying highlighting style

I created a "smiley face" highlighting style using a png image file that I created in Paint, to place a red smiley face after the highlighted text. I applied this style to one word in my resource (All Roads Lead to the Text, by Dean Deppe). Then I modified the style by substituting the Wingdings smiley face (via the "Text After" option) for my smiley face drawing. When I saved the modified style, Logos 5 crashed.

I re-opened Logos 5 and it opened to the way the desktop was set up at the end of the session before the crashed session (I think?). I tried to open All Roads Lead to the Text, and Logos 5 crashed again.

Log files attached.

8764.Logos.log

7178.LogosIndexer.log

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Comments

Dave Hooton

There isn't any c rash information in logos.log - wait about a minute after the crash before uploading. Also upload the crash log.

Mary-Ellen

https://community.logos.com/discussion/comment/444443#Comment_444443

Thank you, Dave, for jumping in to help! The logs were uploaded maybe 10-15 minutes after the actual crash. They were the only two log files that were generated. I have L4 crash and indexer crash log files, dated October and November, respectively, but that's all.

I think I may have some systemic problem? The Level 2 tech who worked with me on this other crash problem of mine http://community.logos.com/forums/t/62580.aspx was mystified and referred my case up the line. I still haven't heard anything back after that.

I deleted the offending style from the Highlighting menu, closed and restarted L5. Now I can open the resource All Roads Lead to the Text just fine. Then I created a new Smiley Face style, with the Wingdings smiley face (shift+J) as a label after the text. When I tried to apply it to the text, "crash". I'm thinking it may have to do with using the Wingdings font?

More logs attached, the only ones that were generated with today's date.

0882.Logos.log

8132.LogosIndexer.log

[:)] [6]

Dave Hooton

https://community.logos.com/discussion/comment/444491#Comment_444491

I deleted the offending style from the Highlighting menu, closed and restarted L5. Now I can open the resource All Roads Lead to the Text just fine.

This is as much as you or I can do to get around the problem. And avoid using the Wingdings font.