Okay, now I just went to Ps 146 and scrolled down and it crashed. Why does Logos hate Ps 147-148?
You are going to need to enable and post logs. I'm on my iPhone currently and don't have the direct link to the right wiki page... Go to the wiki and search for "diagnostic logging". If you have any troubles with that, let us know. When you get the log, attach it to a new post using the paperclip icon.
You are going to need to enable and post logs. I'm on my iPhone currently and don't have the direct link to the right wiki page...
The page to which Alabama refers is at http://wiki.logos.com/Diagnostic_Logging
Thanks, all! I'll post them hopefully later today
4645.Logging.zip
Okay, here it is! Thanks in advance for your help. I'd like to get Psalm 148 back into my Hebrew canon!
Fix
You did good with the logs… one question though: Did you allow the app to crash before you grabbed the logs? I didn't see a crash in the logs. If you didn't do this, please rinse & repeat. If you did, I think a techie will have to look your logs over some more.
Another question: what happens when you have ONLY the one resource open? Does it still crash?
Okay, more information. I tried only opening the one resource, and exactly the same thing happens. I rebooted, and tried without other programs running, and the same thing happens. It seems like it shuts down so quickly that it doesn't even log anything.
In this current log set, I have another example of the crash, and I copied the text from the OSX crash message in a text file in this zip in case that is useful to anyone.
Thanks again for your help!5543.Logging.zip
FYI - I don't know if it will help, but here's the version I'm on:
Logos Bible Software 4.6a SR-4 (4.61.0.3380)
Here's my mac info:
Processor 2.66 GHz Intel Core 2 Duo
Memory 8 GB 1067 MHz DDR3
Software OS X 10.8.2 (12C60)
So what do I do about this? Just wait until the next update and hope for the best?
Okay, more information. I tried only opening the one resource, and exactly the same thing happens. I rebooted, and tried without other programs running, and the same thing happens. It seems like it shuts down so quickly that it doesn't even log anything. In this current log set, I have another example of the crash, and I copied the text from the OSX crash message in a text file in this zip in case that is useful to anyone. Thanks again for your help!5543.Logging.zip
Noticed Logos 4.6a SR-4 is crashing while applying Markup when navigating to Psalms 148. Since using stable release, can contact Logos Customer Service or email Tech Support with reference to this thread => http://www.logos.com/contact
Posted thread => Crash: Logos 4.6b Beta 1 in BHS 4.2 Psalms 148 with repeatable crash using Logos 4.6b Beta 1 on OS X 10.8.2
By way of comparison, Logos 5.0b Beta 1 on OS X 10.8.2 can open BHS 4.2 and navigate to Psalms 148.
Keep Smiling [:)]
Is this still a problem for you, Rev. Fix?
Tommy,
Thanks for checking! Yes it is, though I am now updated to 4.6a SR-6 (4.61.0.3399).
Thanks,
Hi Rev Fix,
I'm sorry it is still crashing. Can you post another set of logs? Here is a link to instructions www.logos.com/support/mac/L4/Logging.
Thanks for looking into this Tommy.
Here's the log file ( I think there are two in it ).5344.Archive.zip
4263.Archive.zip
Rev Fix, I'm going to email you.
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