Missing license for resource

Hi,

I get this message with every (!) resource I am trying to open in the Android App.

Version 2.0.8 (Build 52).

I know there are others with the same issues and for some there was help, but for me nothing of that works.

Samsung Galaxy Tab 10.1n, at first I had Android 3.2, now I have 4.0.4 (CM9), and tried deleting and re-installing the App.

I am definitly signed in.

Any help? Thanks :-)

Thomas

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Comments

Robert Pavich

I'm glad to see it's not just me..though I didn't check all of them...just the ESV and all my downloads failed....

Thomas Zimmermann

https://community.logos.com/discussion/comment/389802#Comment_389802

I know this problem has been around for a while, and for some this error got fixed with a Logos Update or re-installing the app. But not for me!

As I am usually an iPad/iPhone User I don't use our Samsung Galaxy Tab 10.1n as often, this is why I gave up and just came back to this issue.

This problem is still here! It was here with the original Android 3.xx Firmware from Samsung, it is here with CyanogenMod Firmware (since CM9, currently running 10.1 nightly from yesterday) and still here. For every Firmware-Update I made a complete Factory Reset and Cache Wipe, reinstalled this App in the most recent version for over a year now (at least twenty times as CM updates get out nearly daily). This problem is still there.

No other App has problems, everything is running as it should, but Logos shows my library, my notes, everything, but when I try to access a resource I get this error.

Logos: 2.4.9 (Build 110)

Android 4.2.2 (CyanogenMod 10.1)

Samsung GT-P7501

Isn't there a way to ged rid of this bug? The iPad-Version is running smoothly, but I can't rely on the Android version at all.

Blessings,

Thomas

P.S.: Sorry if this sounded frustrated, it is because I am a little. But only with the Android version. The work Logos does is in every other aspect just awesome!

Lynden O. Williams

HI Thomas, I can think of one or two things that could be happening.

1. Delete the resource from the tablet and then download it again. This can be done by selecting the "i" on for the resource and then tell it to delete.

A. An easier way would be to find the resource in your library on a laptop or desktop and uncheck the mark from resource.

B. Next step, close the app by side swiping from the home screen.

C. Then open the app to make sure synchronization takes place.

D. Download the resource again.

2. In your account settings, look at the left side and view your mobile devices. If you see more Android devices than you have, delete the older ones and leave the most current installation. That has solved someones else's problem.

Joe Kramer

Mine is doing this as well... tried everything... no go.