Bug: Extraneous requests to api.faithlife.com

I needed to fire up Fiddler tonight to check on some behavior on another website. To my surprise (and dismay), I find that hundreds of requests are being made to https://api.faithlife.com.This is even when Logos is minimized. And even when I've got every configuration setting that I know of set to disable the community features (Feedback, Features, Ratings, and Do Not Show in Any Resources). Making it worse, it looks like the implementation isn't even particularly efficient - apparently 1 request/response per resource (for whatever it's doing). At the very least it could bundle the 50 of these that it fires off at once into a single request.

If I may state this with some assertiveness: Stop It!!! There's no reason for the program to be doing this. I'm sharing a not-so-great internet connection with a dozen other devices / users in my house. I don't need this superfluous stuff going on. If I end up in the wrong mood, I'm simply going to block the subdomain and see if the program breaks.

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Thanks much. Still love the product.

Donnie

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JT (alabama24)

I wonder if this is one of the causes for the Mac app being unable to close at times...

Donnie Hale

https://community.logos.com/discussion/comment/520349#Comment_520349

I wonder if this is one of the causes for the Mac app being unable to close at times...

Thanks for reminding me. I'm running Win7 x64, Logos 5.1 SR-3.

Donnie

Donnie Hale

If I end up in the wrong mood, I'm simply going to block the subdomain and see if the program breaks.

Just for fun, I set up an autoresponder in Fiddler which returned a 502 for any requests to any api.faithlife.com address. I let Logos run with it this way for about 10 minutes and didn't see any obvious problems. I wasn't really trying to use the app much during that time, but I did have it active and the window visible.

Donnie

Thomas Ball

https://community.logos.com/discussion/comment/520357#Comment_520357

I'm looking into this.

Dave Hooton

If I end up in the wrong mood, I'm simply going to block the subdomain and see if the program breaks.

If you block it your LogosError.log will fill up with messages saying that the call is being blocked! It certainly won't break the Logos program...

Some time ago I also requested that these calls not be made (under the same circumstances); obviously without success!

Bradley Grainger (Logos)

There is currently no option to completely disable these calls, but we can reduce the frequency (and eliminate them when the app is idle).

The requests I'm logging are 1K up and 200 bytes down, so it shouldn't be affecting shared Internet bandwidth too badly. (If you're seeing a different request size, let me know.)

I'll re-submit the request for completely disabling Community Notes (only tags and ratings can be disabled right now).

JT (alabama24)

https://community.logos.com/discussion/comment/520574#Comment_520574

Bradley – Is there any chance that this has caused some of the troubles some Mac users have had shutting down the app?

Dave Hooton

https://community.logos.com/discussion/comment/520574#Comment_520574

I'll re-submit the request for completely disabling Community Notes (only tags and ratings can be disabled right now).

Much appreciated, Bradley.