BUG:Devices check boxes and iPad do not agree

These are the devices checked in my Library for my iPad; however, the iPad has a different set. Don't know how to get a list of the iPad content. Noticed that loading and removing from the iPad does not affect the checkmarks on the desktop. Also clicking the checkboxes does not necessarily add or remove resources from the iPad.

There are 30 resources in this list, but only 16 on the iPad. "The Battle for the Resurrection" was on the iPad, but is not on this list.

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Kevin Byford (Faithlife)

These are the devices checked in my Library for my iPad; however, the iPad has a different set. Don't know how to get a list of the iPad content. Noticed that loading and removing from the iPad does not affect the checkmarks on the desktop. Also clicking the checkboxes does not necessarily add or remove resources from the iPad.

There are 30 resources in this list, but only 16 on the iPad. "The Battle for the Resurrection" was on the iPad, but is not on this list.

Jack,

I'll see if I can reproduce this issue. Have the settings of these 30 resources been recently changed (i.e. have you been changing around the resources you wish automatically downloaded to your iPad)?

Jack Caviness

https://community.logos.com/discussion/comment/564895#Comment_564895

Have the settings of these 30 resources been recently changed (i.e. have you been changing around the resources you wish automatically downloaded to your iPad)?

It has for some, but some others have been set for months. The most recent addition was

Fruchtenbaum, Arnold. A Study Guide of Israel: Historical and Geographical. Tustin, CA: Ariel Ministries, 1994.

It did not automatically appear on the iPad, so I manually downloaded it. Would it help if I cleared everything on both the desktop and iPad and start over?

Jack Caviness

https://community.logos.com/discussion/comment/565107#Comment_565107

Would it help if I cleared everything on both the desktop and iPad and start over?

Tried this. Deleted the app from my iPad and unchecked every box on the desktop. Reinstalled the Logos app on the iPad and checked 9 resources in the Library on my desktop. Nothing loaded on the iPad, so deleted the app and reinstalled once again. Gave the iPad insomnia while it was charging. It has now been more than two hours, and the only thing loaded is the Lexham English Bible—which is not checked on the desktop library.

Now, what do you suggest?

Jack Caviness

https://community.logos.com/discussion/comment/565920#Comment_565920

Sometimes I have the feeling that I am only talking with myself [8-|]

More experimenting: Deleted all Jack's iPad entries from my account settings on Logos.com. Deleted and reinstalled the Logos app on my iPad. Logged in. Selected 9 resources in the desktop library for Jack's iPad. Six of them loaded on the iPad.

The last three I selected have not loaded on the iPad—Septuagint with Logos Morphology, Misreading Scripture, and Lexham English Septuagint.

Kevin Byford (Faithlife)

https://community.logos.com/discussion/comment/565946#Comment_565946

Sometimes I have the feeling that I am only talking with myself

More experimenting: Deleted all Jack's iPad entries from my account settings on Logos.com. Deleted and reinstalled the Logos app on my iPad. Logged in. Selected 9 resources in the desktop library for Jack's iPad. Six of them loaded on the iPad.

The last three I selected have not loaded on the iPad—Septuagint with Logos Morphology, Misreading Scripture, and Lexham English Septuagint.

Unfortunately I am unable to reproduce this issue. Are you sure the devices are being synced properly? Here's how:

1. From Logos Desktop, select the resources you want downloaded to your mobile device, then press the Sync button.
2. From Logos on iOS, start the app; if the app is already running, press the iPad's Home button (not the Logos Home button the the physical Home button) which will force a sync.
3. Enter "local:" in the Library search field. If "local:" has already been entered in the field, newly downloaded resources will not automatically appear - you have to delete the entry and enter it again to re-run the Library search.

Please let me know if following these steps takes care of things.

Jack Caviness

https://community.logos.com/discussion/comment/565951#Comment_565951

Please let me know if following these steps takes care of things.

It finally downloaded the last 3 resources.

From Logos Desktop, select the resources you want downloaded to your mobile device, then press the Sync button.

Did that more than once.

press the iPad's Home button

Did that a number of times during this process.

If "local:" has already been entered in the field, newly downloaded resources will not automatically appear - you have to delete the entry and enter it again to re-run the Library search.

I not only deleted local: from the filter, I even quit the app completely by deleting it from the open apps. Did not measure the time, but the synch took more than two hours.

Still do not know why the resources mentioned in the original post never synchronized.

If I remove a resource from the iPad manually, should it synch back to the desktop app and remove the checkbox? If I download a resource manually, should it synch and check the box?

Kevin Byford (Faithlife)

https://community.logos.com/discussion/comment/565955#Comment_565955

Did not measure the time, but the synch took more than two hours.

Was your device using a wifi or cellular connection?

If I remove a resource from the iPad manually, should it synch back to the desktop app and remove the checkbox? If I download a resource manually, should it synch and check the box?

Yes on both counts.

Jack Caviness

https://community.logos.com/discussion/comment/566170#Comment_566170

Thank you for your reply.

Was your device using a wifi or cellular connection?

WiFi during the scenario described above, but it is also cellular enabled. During the clear and reinstall, the iPad was on my desk next to the iMac within a foot of the wireless router.

If I remove a resource from the iPad manually, should it synch back to the desktop app and remove the checkbox? If I download a resource manually, should it synch and check the box?

Yes on both counts.

Good. Will keep an eye on this in the future.