I have added some new notes on my Android Logos App and cannot see them on my Mac. I see the notes file but it is unchanged.
Hello, everybody!
It seems to be that syncing is not working at all.
As one can conclude according to http://www.logos.com/android notes should be synced to all devices, so I hope somebody is able to give me an appropriate advice to solve the problem.
Thank you!
Hi Dmitri
What version of the Android App and Logos software are you using?
How long are you waiting for sync to happen?
If I add any new note to existed note file, I do not see it on my Mac then.
If you create a new notesfile on Android can you see the notesfile on your Mac?
If I add new note note file on my Mac, I cannot see it on my Android mobile device, i.e. cannot choose this file to add a note to it.
Just to clarify - this means that when you are in the notes editor and go into the "Document selection" menu you can't see the new note?
Have you "forced exited" the Android app and restarted it to force a sync? Does that make any difference?
Graham
Hi, Graham,
Thank you for the answer!
I use Logos Bible Software 4.6a SR-5 (4.61.0.3387) on my iMac under Mac OS X 10.7.5, and Logos Bible Software 2.2.8.1 (Build 65) on my Galaxy Note (GT-N7000) under Android 4.0.4.
Last time I was waiting for several hours with no result.
If I add any new note to existed note file, I do not see it on my Mac then. If you create a new notesfile on Android can you see the notesfile on your Mac?
Actually, Graham, I did not find such option on Android to check the case
If I add new note note file on my Mac, I cannot see it on my Android mobile device, i.e. cannot choose this file to add a note to it. Just to clarify - this means that when you are in the notes editor and go into the "Document selection" menu you can't see the new note?
Exactly! I do not see the new file in "Note Documents" menu.
Yes, Graham, I have tried both cases many times, it did not help.
I think that something is wrong with my Android Application. I just have successfully tested Logos on my Windows laptop, iPad and Mac, and everything is fine, I got my notes synced. But the fact is I spent several hours with my Android App on the train and have made many notes in many books, and I need them to be synced now, but I can't.
Hi, Graham, the problem is solved, now I can add/change notes on my Android App both online and offline, and sync them to all other devices.
As I supposed the problem was on the side of Android App. I have to use "Settings" - "Applications" - "Clear Data" option to get sync function working right. For safety, of course, I have retyped my last notes first to get them all on my Mac before using "Clear Data" option, but now the problem is solved.
Great to hear that the problem is solved and thanks for posting back to explain what you did.
Hopefully that will help others in the future
