Unexpected exception encountered during synchronization

I installed Logos 5 for the first time today. The program opens but I have no Bibles and when I go to Help it is all blank.

When go to help it is blank as well.

Here is the log file.

Program Version: 5.2 SR-5 (5.2.0.0121)
Windows Version: 6.1.7601.65536
Time: 2014-02-17 07:56:11 -05:00 (2014-02-17T12:56:11Z)
Installed memory: 7,987 MB
Install path: C:\Users\pauleyc\AppData\Local\Logos5\System\Logos.exe
Free install space: 43,037 MB
Data path: C:\Users\pauleyc\AppData\Local\Logos5\Data\awxfauog.5uz
Free disk space: 43,037 MB
Temp path: C:\Users\pauleyc\AppData\Local\Temp\
Free temp space: 43,037 MB

Program Version: 5.2 SR-5 (5.2.0.0121)
Time: 2014-02-17 07:56:11 -05:00 (2014-02-17T12:56:11Z)
Unexpected exception encountered during synchronization.
System.ObjectDisposedException: Cannot access a disposed object.
Object name: 'System.Net.HttpWebResponse'.
at System.Net.HttpWebResponse.CheckDisposed()
at System.Net.HttpWebResponse.get_StatusCode()
at Libronix.DigitalLibrary.Synchronization.SyncManager.DownloadItems(ISyncClient syncClient, ISyncManagerPreferences preferences, IEnumerable`1 seqIgnoreSyncDates, IDictionary`2 dictItemSources)
at Libronix.DigitalLibrary.Synchronization.SyncManager.SynchronizeItems()
at Libronix.DigitalLibrary.Synchronization.SyncManager.SynchronizeItemsTopLevelHandler()

Any help will be greatly appreciated.

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Comments

Bradley Grainger (Logos)

Unlike the mobile apps, Logos 5 doesn't come with any free books preinstalled; you have to purchase resources for them to be available.

If you know that you have purchased some resources, then the cause of your missing books is probably that you've signed in to Logos with the wrong email address. (The email address associated with your forum account has no resources unlocked.) The quickest way to fix this should be to call Customer Service and provide enough personal information (name, address, etc.) that they can find your existing account.