The lastest upgrade was installed and now Logos wil not sign in.
I am using a Win 8 system, never any problems with updates. Any suggestions?
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Have you rebooted the computer? If that does not help, upload logos using the instructions found here. http://wiki.logos.com/Diagnostic_Logging
Mission: To serve God as He desires.
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Welcome to the Forums Mark.
Mission: To serve God as He desires.
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Yes, three or four times
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Thanks Lynden
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I will watch video and see if that helps.
The log has no entry for the date I installed this update. Will watch vid and see if that helps.
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Does the sign in window say that Logos cannot connect to Logos.com or that the Email/Passowrd are unrecognized?
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No Tommy, the window has the same icon that indicates (rotating) the program is trying to sign in.
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I had a similar problem and called support. Here is what they had me do:
- Make sure all Windows updates had been installed - mine were.
- Go to the LOGOS.COM web page.
- Under the SUPPORT heading choose the install option for WINDOWS. Since all files already were downloaded, the "reinstallation" went relatively fast.
- They next had me restart, but to choose to the option to restart LOGOS from the icon (not from the Start Screen) with a blank screen.
Everything seemed to work well after that. Perhaps Tommy or someone else from the support team can look at my support notes from this afternoon to insure I did not miss a step.
Hope this advice makes sense and helps.
Floyd
Blessings,
FloydPastor-Patrick.blogspot.com
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Are you referring to the "engine only" download?
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Mark said:
Are you referring to the "engine only" download?
Yes. It will either install Logos or just upgrade it.
Dave
===Windows 11 & Android 13
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Thanks, will let you know. Thanks for the help!
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OK, all is well! Thanks everyone for the help, blessings!
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