Freeze on Restart

Received notification that resources were ready to be added. Clicked Restart link; the main window closed immediately, but all floating windows remained open. Synch dialog remained up longer than normal. Everything closed, but the application remained in the menu bar. Took a sample

Could not attach logs as the Logos website appears to be refusing to accept attachments again.

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Dylan Rondeau

Could you try again to attach the logs? If the website still isn't cooperating, you can always send an email to logosbugs AT logos.com. Angela and I monitor that email inbox - just mention in the thread that you've emailed the support. [:)]

Jack Caviness

https://community.logos.com/discussion/comment/602251#Comment_602251

Could you try again to attach the logs?

Interesting that I can post this, but not the logs.

4130.Apple Crash Report.rtf

I will send you the logs by email as they still will not attach with either Safari or Fire Fox.

Guess the email went as I received a thank you from Logos [8-|]

Dylan Rondeau

https://community.logos.com/discussion/comment/602287#Comment_602287

Thanks, Jack. Got the logs. I'll make a case, and see if I can poke someone to look into that upload error.

Jack Caviness

https://community.logos.com/discussion/comment/602288#Comment_602288

see if I can poke someone to look into that upload error.

An interesting feature of this bug is that the error dialog continues to expand downward to the bottom of the screen. Then it begins to expand upward to the top of the screen. Don't know if that adds insight to the cause or not.

Dylan Rondeau

https://community.logos.com/discussion/comment/602304#Comment_602304

see if I can poke someone to look into that upload error.

An interesting feature of this bug is that the error dialog continues to expand downward to the bottom of the screen. Then it begins to expand upward to the top of the screen. Don't know if that adds insight to the cause or not.

I spoke to Joel about the forums earlier today. He didn't have any news on that upload error, but he'll be working with another dev in the near future to try and fix/improve things around the forums. No ETA, but they're well aware of the issues and will be looking into them.

Jack Caviness

https://community.logos.com/discussion/comment/602344#Comment_602344

I spoke to Joel about the forums earlier today. He didn't have any news on that upload error, but he'll be working with another dev in the near future to try and fix/improve things around the forums. No ETA, but they're well aware of the issues and will be looking into them.

Good. This is a particularly irritating bug for Beta testers.

Dylan Rondeau

Received notification that resources were ready to be added. Clicked Restart link; the main window closed immediately, but all floating windows remained open. Synch dialog remained up longer than normal. Everything closed, but the application remained in the menu bar. Took a sample

Could not attach logs as the Logos website appears to be refusing to accept attachments again.

I talked to a developer, and we've changed the way shutdown is handled on a Mac to try to reduce these types of errors.

Jack Caviness

https://community.logos.com/discussion/comment/604011#Comment_604011

I talked to a developer, and we've changed the way shutdown is handled on a Mac to try to reduce these types of errors.

Great. Thanks for the update.

JT (alabama24)

https://community.logos.com/discussion/comment/604132#Comment_604132

Why are we complaining about "freeze" on restart. It's so hot outside, I'll take any relief I can get! [:D]