Is there any other way to sync licenses
"In all cases, the Church is to be judged by the Scripture, not the Scripture by the Church," John Wesley
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Replicated initial Libronix Server sync failure, then clicked Back, followed by Next, which worked.
Keep Smiling [:)]
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I assume we're talking Windows 8?
On Windows 7, Libronix syncs in a normal way, along with resource downloads.
"If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.
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Michael Childs said:
Libronix sync just does not work any longer. Is there any other way to do this. For instance, could one email a Libronix license backup to Logos, and they sync it?
Sync it to where and why? A local backup of licences is sufficient for re-installation purposes. Are you planning to migrate to Logos 4/5 for the first time?
Dave
===Windows 11 & Android 13
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I have tried that, too, but it was not successful for me.Replicated initial Libronix Server sync failure, then clicked Back, followed by Next, which worked.
Keep Smiling
"In all cases, the Church is to be judged by the Scripture, not the Scripture by the Church," John Wesley0 -
For the same reasons I have always synced. Sometimes I use Libronix, but more often Logos 5. Up until now I have never had a problem. Also, there are lots of Libronix resources still for sale, and I occasionally buy some of them. I want them to work on all my computers (desktop, laptop, iPad) that use Logos, just as it always has worked. Suddenly, Libronix will not sync. In short, there are many reasons that I still need sync to work.Dave Hooton said:Michael Childs said:Libronix sync just does not work any longer. Is there any other way to do this. For instance, could one email a Libronix license backup to Logos, and they sync it?
Sync it to where and why? A local backup of licences is sufficient for re-installation purposes. Are you planning to migrate to Logos 4/5 for the first time?
"In all cases, the Church is to be judged by the Scripture, not the Scripture by the Church," John Wesley0 -
Michael Childs said:
Suddenly, Libronix will not sync. In short, there are many reasons that I still need sync to work.
I just tried it and Libronix sync'd fine on Windows XP (in Australia). You could try to call/Skype/email Logos Support.
Dave
===Windows 11 & Android 13
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Thanks Dave. I will try it on a machine that runs XP. Someone around here must have one. If fact, if I can find my old XP cd's, I may reinstall it on my old computer just for this issue.
"In all cases, the Church is to be judged by the Scripture, not the Scripture by the Church," John Wesley0 -
my main complaint is that logos stated the safest way to backup the license is to sync with them. Now sync does not work. I bought 4, and I hated it. Went back to 3, and now when I needed to reinstall, I've lost much of my content because the sync does not work. This is frustrating.
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Brian ... did they really say that? (not doubting; just surprised)
It sounds like the current crop of enthusiasts. Plus the marketing come-on ... we'll be here for generations!!
I presume you didn't backup your licenses? I've got stacks of backups plus stacks of original CDs. I'll admit I'm not buying much 'Logos' anymore since most of their new stuff is old stuff or not my cup of tea. I run on XP with W7; W7 gets the sync and I pass the file to XP.
"If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.
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Brian Withnell said:
my main complaint is that logos stated the safest way to backup the license is to sync with them. Now sync does not work
You could ask Logos for a licence file if you still have your Libronix account (email + password). Creating a backup licence file was always the best way to safeguard your investment, as I was able to re-install Libronix for a friend two weeks ago.
Dave
===Windows 11 & Android 13
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FWIW Windows XP reaches its End of Life on April 8th of this year. Continuing to expose an XP machine to the internet is on par with walking into a 1 percenter biker gangs club house and punching the biggest guy in the face. At best its dangerous, and at worst its highly costly.
In short, 1/3 of the world is expected to still be running windows xp, and hackers are saving their exploits until april the 9th, where they will unleash madness and mayhem on all who tarry.
In practical terms, anything you log into - bank accounts, facebook, video games, Logos, etc, and ANY information or resources of yours that can be accessed with the username or passwords gained from those places are all as good as in the hands of some criminal looking to steal your identity, or money, or whatever else they can get their hands on.
For most of us - losing our facebook password is immaterial - but do you really want some weirdo on the internet to have pictures of your grandkids? Of your kids? Knowing (because if you are running XP they may well have access to your FB on april the 9th, and because people over share on facebook) where she is, and what her routine is?
Frankly, this is something that people need to take seriously. Organized (and disorganized
) criminals are already all over this. People are speculating that exploits for windows XP (currently valued at 75,000$ on average) will skyrocket in value to 2x or 3x their current selling points. The increase in value is tied directly into the length of time the exploits will remain functioning. Current estimates indicate that 1/3 of the world will still be using XP on April 9th, and with MS stopping the patch cycle for XP on the 8th, any exploits released on the 9th will last as long as their are people still foolish enough to use XP.
Realisticly speaking, if you use your XP machine for banking, or anything private, that information will be in the hands of the bad guys if you are still using that computer on the internet on april the 9th.
The Fix: Time to get a new version of windows. Vista (which I dislike) still has a few years left on it. Seven should last till oct of 2020, and 8 should last a few years longer than that. 9 is expected in October of this year.
For more information, PC world has a write up on this... Not exactly a technical article, but if this is the first you've heard about the "XPocalypse" as some are calling it, its a good starting point.L2 lvl4 (...) WORDsearch, all the way through L10,
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And to keep everything in perspective, you can run an XP inside a Windows7 (virtual box) thereby protecting Libby from the nasties who frequent the door of Windows7 (not to mention Windows8).
"If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.
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If I am understanding you correctly, you mean to run XP as a virtual machine on the windows 7 platform.
This is still unsafe, as L3 would still need internet connectivity. You're 7 installation would be secure, but anything within the XP environment would be nakedly exposed to the outside.
The reason this is unsafe is due directly to the nature of the Virtual Network Device that is created. The internet comes into the VND and is then shared between your computer, and the virtual machine. Which means windows 7 (or whatever OS) is not really filtering the internet, or not protecting your XP installation in any way.
IE your Logos username and password would possibly be exposed - as well as any information possessing your password could gain a thief. As well as anything else that requires a username and password.
Not all of them are out to make money - some just want to cause havoc. Its not outside the realms of possibility for them to steal your password and buy the most expensive items they can find in a few minutes or so as a "lesson". Logos would I'm sure make that right, but its still a hassle easily avoided by abandoning the rapidly sinking XP ship, and finding a new Vista, 7 or 8 Life raft.L2 lvl4 (...) WORDsearch, all the way through L10,
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Just to clarify, I sync the L3 licenses through a Libronix running on W7, backup the license file, and then copy that into the XP box for a restore inside my main Libronix.
I've never let the virtual box have access to the internet, since I wasn't getting any security updates from MS.
But your warnings are well adviced and I appreciate. It's unfortunate that computers are great if you have the dinero to protect them.
"If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.
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Denise said:
I sync the L3 licenses through a Libronix running on W7
This quit working for me (in Libronix on W7) about a month ago. Libronix refuses to sync. with the server. I have reinstalled, deleted license files and tried everything I could think of, not successful. Therefore I am unable to add resources to my Libronix even though the program functions in all other respects and there are new resources available with Libronix files. I can not get new licenses recognized. Sigh. I guess Logos 5 finally won the battle, although I still use some PB's I have in Libronix.
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When you say it didn't sync, what do you mean?
(1) It goes thru the 4-step sync process but stops at step 3?
(2) It doesn't do any of the 4 steps or
(3) it does them all but when you check your library, your new resource still isn't licensed?
My last purchase I screwed up and downloaded the purchase before sync'ing (resulting in #3 above). I was SUPPOSED to (a) buy the resource & STOP (b) sync Libronix and then (c) download (sounds odd but the download licensing doesn't work right and it's too late if you download before sync'ing since it now thinks you're good and won't clear its buffer).
To guarantee a buffer cleansing, I next went to my c:\ProgramData directory for Libronix, and inside 'Library' renamed Cache and Licenses. I copied my Libronix ID from the Help, and then re-started Libronix. It wanted a new key (which I had copied) and then it re-downloaded the data (just minutes ago).
So (for me) sync is still working ok (as long as I use my head!).
"If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.
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Denise said:
When you say it didn't sync, what do you mean?
(1) It goes thru the 4-step sync process but stops at step 3?
(2) It doesn't do any of the 4 steps or
(3) it does them all but when you check your library, your new resource still isn't licensed?
My last purchase I screwed up and downloaded the purchase before sync'ing (resulting in #3 above). I was SUPPOSED to (a) buy the resource STOP (b) sync Libronix and then (c) sync (sounds odd but the download licensing doesn't work right and it's too late if you download before sync'ing since it now thinks you're good and won't clear its buffer).
It won't go thru the 4-step process. It stops after the first step.
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Did you try the clear-the-buffer approach? (my last para above). I found that out from another user. Make sure you copy your ID from the Help tab in Libronix first. Then RENAME (don't delete!) the cache and licenses directories as above. Then re-start Libronix. It'll say you're in big trouble ... go to account management.
When you get there, it'll ask if you're new or not. Say not. Then it'll give you 3 choices; I use the second one (which you HAVE to use the email when you installed Libronix; not a later one for Logos.com!). In my case, it's an ancient email address plus my Libronix id.
If this doesn't work, close Libronix, go back and RENAME those 2 directories back to their old names. For me Logos always gives me 2 new directories and I'm in business (as it did just now).
"If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.
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Denise said:
Did you try the clear-the-buffer approach? (my last para above). I found that out from another user. Make sure you copy your ID from the Help tab in Libronix first. Then RENAME (don't delete!) the cache and licenses directories as above. Then re-start Libronix. It'll say you're in big trouble ... go to account management.
When you get there, it'll ask if you're new or not. Say not. Then it'll give you 3 choices; I use the second one (which you HAVE to use the email when you installed Libronix; not a later one for Logos.com!). In my case, it's an ancient email address plus my Libronix id.
If this doesn't work, close Libronix, go back and RENAME those 2 directories back to their old names. For me Logos always gives me 2 new directories and I'm in business (as it did just now).
I got the two new directories you indicated, and everything works except the sync. I have all my old resources up to my last backup. I have all my new resources showing as locked.
I tried to get Logos support to send me a libronix license backup file of my account but they wouldn't do so (no longer support). Instead they sent me the same unlock links that appear on my orders history, which I ran and they did nothing. Their recommendation was Logos 5.
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After all of the above I once again ran the unlock scripts that were sent to me by Logos support and I now have all of my licenses and resources, however, the program still refuses to sync. to the server. I made a new backup file.
Robert
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Yes ... when I was busily acting confident the other day, Libronix came back with some error messages reading the license file or its buffer. I told Libby 'no!' Then after waiting a couple days she tried it again (today) but I just ignored her and it sync'd anyway. There's a file read problem somewhere in the sync process that is not really germaine (ignorable) but I think with you, it stops the whole sequence. I notice multiple tries seem to get around the issue.
I don't have any more ideas; Dave from Australia is el experto. It you see his input (often with Libronix) he may have much better advice.
Luckily for me, I'm at/near the end of my purchasing from Logos so I have a pretty complete packaged Libronix. So if sync 'dies' I'm ok-ish.
"If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.
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Denise,
Thanks for your help. I suspect that there is an anomaly somewhere in my systems registry with respect to Libronix. Right now I am not going to try anything else.
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Robert G. Mettler said:
I once again ran the unlock scripts that were sent to me by Logos support and I now have all of my licenses and resources, however, the program still refuses to sync. to the server. I made a new backup file.
The unlock scripts should function locally (and also when run from Logos.com), so I'm glad they eventually unlocked your resources. An installation on Win 7 is likely to have problems if it is running IE10/11, but will work fine on IE9 with the patch.
As well as creating a backup licence file, you should backup your resource folder and also have an installation DVD for 3.0g (or the zip file).
I installed Libronix from a DVD for 3.0f and Libronix Update was able to update it to 3.0g a couple of weeks ago (on XP). The zip installer doesn't contain all the addons so you will rely on Update to complete the installation unless you have a 3.0g DVD.
Dave
===Windows 11 & Android 13
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Dave Hooton said:Robert G. Mettler said:
I once again ran the unlock scripts that were sent to me by Logos support and I now have all of my licenses and resources, however, the program still refuses to sync. to the server. I made a new backup file.
The unlock scripts should function locally (and also when run from Logos.com), so I'm glad they eventually unlocked your resources. An installation on Win 7 is likely to have problems if it is running IE10/11, but will work fine on IE9 with the patch.
As well as creating a backup licence file, you should backup your resource folder and also have an installation DVD for 3.0g (or the zip file).
I installed Libronix from a DVD for 3.0f and Libronix Update was able to update it to 3.0g a couple of weeks ago (on XP). The zip installer doesn't contain all the addons so you will rely on Update to complete the installation unless you have a 3.0g DVD.
Dave,
The problem I am having is that the program functions as it should EXCEPT for the license sync. When there are new resources to add, the scripts don't unlock the resources. I have everything backed, as suggested, but any new additions are problematic because I cannot sync. my license with the logos server. That part of the Libronix program worked fine until about a month ago. Now it just stops at the first step (see prior screen capture). The program seems to talk to the server when downloading new resources, updating, or when running the unlock scripts; the unlocks just don't take, and I can't do a sync of my licenses with the Logos server. A special update script was sent to me by Logos support that looked like a list of all the recent unlock scripts without the option to download the resources. I ran it and it didn't work. I followed Denise's suggestion, and removed the cache files and reran the script provided by support. It finally unlocked the resources. But, I cannot sync the new licenses to the server. thus any new additions will again be problematic. Running my license backup would revert back to what licenses I had prior to new additions. I have tried to set Libronix to run in XP compatibility mode, but see no difference.
Bottom line:
Is there anything in the system registry that could affect synching by Libronix?
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Robert G. Mettler said:
But, I cannot sync the new licenses to the server. thus any new additions will again be problematic. Running my license backup would revert back to what licenses I had prior to new additions.
If your new resources are unlocked and usable then a backup licence will support the new resources; the Sync issue will only affect the licence on Logos' server. Just think about it; Libronix allows you to unlock and use resources from a DVD/CD with a serial number, so it has nothing to do with the server, which then becomes another backup for what you already have! The server has a different role when you purchase resources online, but an unlock file still updates your local licence.
Dave
===Windows 11 & Android 13
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Dave Hooton said:
The server has a different role when you purchase resources online, but an unlock file still updates your local licence.
That is what I am talking about. The unlock files didn't unlock the resources. New online orders have instructions and unlock codes for older versions of the software when there are Libronix files available, but they do not work. When I tried to rerun the scripts from my orders page they only showed resource downloads not license unlocks. I had to Email Logos support the last time and they provided me with several new unlock scripts in a update file. That didn't do it either until I deleted caches and licenses, and restored old licenses and reran the newly supplied script (from support) again. Very squirrely, and so much for online license backup. Anyhow I got It working until the next time I enter a new online order.
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Robert G. Mettler said:
That is what I am talking about. The unlock files didn't unlock the resources.
I'm sorry. I've said many things without really addressing your issue. Let me try again:-
- I installed Libronix 3.0g on Windows 7 with IE9 and applied the IE9 fix (a registry patch)
- then activated it from an old backup licence file (2010).
- I closed LDLS but noted that LibSys.exe was still running.
- I clicked the Unlock link for The Emphasized Bible in Order History (effectively a new resource as it was purchased in 2011)
- Libronix Update ran and indicated that a licence file and the resource would be downloaded
- Update completed but the resource was locked
- I closed LDLS and killed LibSys.exe in Task Manager
- I clicked the Unlock link again and Update downloaded the licence.
- This time the resource was unlocked and usable!
- I unlocked another "new" resource ensuring Libsys.exe was not running before running Libronix Update
- Synchronise Licences ran successfully.
- When I restored the previous backup licence the resources became locked
- But when I Synchronised Licences the resources were immediately unlocked.
So LibSys.exe will prevent resource discovery if it is still running after you close LDLS i.e. it will affect Refresh Resources, Unlock resources or manually deleting the resource cache! Windows 7 may also spawn two instances of LDLS.exe, so make sure these processes are not running after you close LDLS.
If you are running IE9 apply the IE9 fix as it might be affecting Synchronize Licences. If you are running IE10/11 I would advise reverting to IE9 if possible but the IE9 fix might allow you to Synchronize Licences. The LibSys.exe issue did not affect Synchronise Licences.
Dave
===Windows 11 & Android 13
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While I too use L3 almost every day, we do have to remember that L3 is no longer supported.
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Dave,
Thanks,
I will keep your post for reference, until/if I have a new order. I am going to leave well enough alone for now, as I have my current licenses intact. I am using Logos 5, but am keeping Libronix around for some old PB's that have not been compiled for 5.
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I'm having the same problem. Tried your steps but with no luck. [:(]Michael Childs said:Libronix sync just does not work any longer. Is there any other way to do this. For instance, could one email a Libronix license backup to Logos, and they sync it?
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Anthony Barrett said:
I'm having the same problem. Tried your steps but with no luck.Michael Childs said:Libronix sync just does not work any longer. Is there any other way to do this. For instance, could one email a Libronix license backup to Logos, and they sync it?
I'm now getting the message "You must be connected to the internet for this action to succeed" in a Tip window after trying Synchronise Licences. Is this what you are getting?
Dave
===Windows 11 & Android 13
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Yes, Dave. The same...Dave Hooton said:
I'm now getting the message "You must be connected to the internet for this action to succeed" in a Tip window after trying Synchronise Licences. Is this what you are getting?0 -
Thanks for reply, Dave. Yes, the same...Dave Hooton said:
I'm now getting the message "You must be connected to the internet for this action to succeed" in a Tip window after trying Synchronise Licences. Is this what you are getting?0 -
I'll contact Logos as this facility should still be available.
Dave
===Windows 11 & Android 13
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Agree. This should still be available. I don't want to call Customer Service for a service that was excellent. Let us know the result... Thanks again!0
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Speaking of someone who still uses L3, I disagree. L3 is no longer being supported, and Logos should not spend any time or money for L3.Dave Hooton said:I'll contact Logos as this facility should still be available.
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Dave Hooton said:
I'll contact Logos as this facility should still be available.
The Backup and Restore Licenses services (used by Synchronize Licenses) are still available and functioning correctly. There has been no substantial change in traffic to those services during the last week (i.e., there hasn't been a recent server configuration change that is blocking requests).
To the best of our knowledge, an inability to contact LDLS3 services is a client-side issue.
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tom said:
Speaking of someone who still uses L3, I disagree. L3 is no longer being supported, and Logos should not spend any time or money for L3.
[li]
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ASUS ProArt x570s Creator, AMD R9 5950x, HyperX 64gb 3600 RAM, ASUS Strix RTX 2080 ti
"The Unbelievable Work...believe it or not." Little children...Biblical prophecy is not Christianity's friend.
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Like Tom, as a Libronix user, Logos should be supporting anything but the license sync.
This is saving me BIG BUCKS! So far, with my Logos savings (and my spouses unenthusiastic support), I've been able to purchase a handmade late 1800s Banjo, and just this week my shakuhachi that I didn't think the Japanese luthier could build with my specs.
Keep it up Logos!!
"If myth is ideology in narrative form, then scholarship is myth with footnotes." B. Lincolm 1999.
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Bradley Grainger (Logos) said:
To the best of our knowledge, an inability to contact LDLS3 services is a client-side issue.
It's recently changed as described, but nothing is different on my side.
Dave
===Windows 11 & Android 13
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Definitely something it's changed on Logos part. Please admit it! At least we can have an official statement for all who still uses Libronix. "From today, you'll can't sync your license anymore. Please do this or do that." That's a shame! I didn't changed anything on my side either. Dave can you sync or it's just like yesterday?0
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Dave Hooton said:
but nothing is different on my side.
Did you install the most recent MS security updates? IE (all versions, all OSes) was recently patched to fix almost 60 security vulnerabilities: https://technet.microsoft.com/en-us/library/security/ms14-jun.aspx
We can't rule out that one of these patches (to IE or MSXML) broke web service calls in Libronix DLS.
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From the log (XP VM/IE8): "0x924 utility.dll Debug WebService Checking 3 web services; 0x924 utility.dll Warning WebService Web service 'CustomerServices' has no associated WSDL URL; 0x924 utility.dll Warning WebService Web service 'LicenseServices' has no associated WSDL URL; 0x924 utility.dll Warning WebService Web service 'ProductServices' has no associated WSDL URL". What that means?0
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Dave, have you find a solution?0
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Anthony Barrett said:
Dave, have you find a solution?
I installed a cumulative security update for IE9 on 24 June. This may have affected Libronix's Licence Sync as I reported on 27 June, so you could try a rollback if you also installed that update (I don't need Libronix to Sync for my purposes!).
Dave
===Windows 11 & Android 13
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Bradley Grainger (Logos) said:
We can't rule out that one of these patches (to IE or MSXML) broke web service calls in Libronix DLS.
Suspect something changed in network router configuration and/or Libronix license server.
For grins, opened Internet Explorer 8.0.6001.18702 to https://www.logos.com/support/windows/L3/updatelogging in a Windows XP SP 3 virtual machine running in Virtual Box 4.3.12 r93733 on OS X 10.8.5 that repeated Libronix 3.0g error while attempting to synchronize licenses.
Keep Smiling [:)]
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Dave Hooton said:
Puzzling that Virtual Box network connection worked for https connection to www.logos.com while Libronix 3.0g license synchronization fails.
Also puzzling are HTTP 1.1 301 Moved Permanently replies from www.libronix.net and www.logos.com during Libronix 3.0g license sync plus suspected TCP Retransmission packets from www.libronix.net and www.logos.com for gwha and checksum.
FYI: used Virtual Box network connection to download WireShark.
Keep Smiling [:)]
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Which suggests it is not network related at your end; which was my real point (!) e.g. Libronix Update works in IE9/Win7, IE8/Win XP but Synchronize Licences does not work on either system. It had worked on both prior to April this year and i now found it does not work in Win XP with a version of IE8 that has not been updated in 2014 and I installed a fresh copy of Libronix from the Logos-provided zip file.
This strongly suggests the problem is on Logos' end, probably from updates on their server.
Dave
===Windows 11 & Android 13
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So maybe a guru from the lost world of Libronix will fix this problem? I'm guessing it's not big deal and time and/or money consuming...0
