Logos 4.0a SR-1 & SR-2 Release Notes
Logos 4.0a Service Release 1 (SR-1, v4.01.3.4737) was released this afternoon. SR-2 (v4.01.3.4767) will be released this evening (with one more bug fix).
New Features
- Morph line in Reverse Interlinear has tooltip explaining the morph code
Bug Fixes
- [SR-2] Fixed crash (System.ArgumentOutOfRangeException) opening the Home Page on December 31
- Fixed crash (System.NullReferenceException) opening media resources in a layout
- Fixed crash (System.IO.IOException) dragging a new item to the Shortcuts bar; should also fix bug causing existing shortcuts to be lost
- Fixed crash (System.ArgumentOutOfRangeException) in Add Item in Handouts
Comments
- [SR-2] Fixed crash (System.ArgumentOutOfRangeException) opening the Home Page on December 31
Is there a download link for the new SR's? My install dvd is corrupt, have uninstalled 2x, reinstalled. Cleaned with revouninstaller, os-winxpsp3, solid machine/hardware...
Maybe the new SR's install clean?
Prov. 15:23
Martin,
I think Kevin addressed this two posts above.
Logos 4.0a Service Release 1 (SR-1, v4.01.3.4737) was released this afternoon. SR-2 (v4.01.3.4767) will be released this evening (with one more bug fix).
Bug Fixes
Is there any significance to the fact that this crash happened exactly ten years (minus one day) after the famous Y2K prediction? <Big Grin>
still having installation problems.... Since I removed everything and tried to do a clean install, my dvd and the latest setup file has NOT worked. I can provide screen shots and error logs that point to Logos 4 software. I am an IT professional so I have also eliminated the 25000 other variables that point to everything besides Logos 4.
Here is my frustration: $200 upgrade (I own the GOLD package), $1000s of $ investment in this product = no support and waiting for forum posts, very dissappointing... For as much as I have spent personally with Logos (please check my account), I figured that maybe my installation problem might be a priority....
Oh... I do not want FREE unlocks... (which has been the 'softeners' in the past for bad support). I want working, operating, and usable software.... both in hard copy and downloadable file. thank you... I am trying to do other things besides wait for forum posts... grrrrrr...
Derek,
Have you tried calling Technical support? I realize that they are closed today so that won't help immediately.
I know the forums aren't the best place to do tech support, but if you could start a new thread with as much details as you can, perhaps someone will be able to help.
Prov. 15:23
Thanx Kevin all good ideas and tried.... alas the frustration...
I would be willing to start a new thread however, the voluminous other parties who have the SAME issue have also posted here and it shows a pattern (hopefully). Also, the only other helpful solution would perhaps to be able to provide screen shots... this forum does not allow this...
I will just use e-sword with what I need to accomplish for now.... in the interim.... having access to my 3,500 resources would have been quite helpful though...
[:(]
I would be willing to start a new thread however, the voluminous other parties who have the SAME issue have also posted here and it shows a pattern (hopefully). Also, the only other helpful solution would perhaps to be able to provide screen shots... this forum does not allow this...
Actually, you can post pictures to the forum just click on the paper clip and find and insert your file.
Prov. 15:23
Derek
If you are still stuck with the "Runtime error" the only advice I can give is to delete the \Install folder in the \ogos4 directory, then run the Logos4Setup.exe again.
If you install OK and L4 crashes we need some logs to be uploaded - see http://wiki.logos.com/Diagnostic_Logging
If necessary start L4 by holding the Ctrl key and opt to run with a blank layout as that may avert the crash problem.
Dave
===
Windows 11 & Android 13
Also, the only other helpful solution would perhaps to be able to provide screen shots... this forum does not allow this...
Derek,, If you use the Insert "Attachments/Media" button (2 spaces to the left of the "Smiley" button) you can insert screen shots. I just used Jing (free version) to do just that with your post.
Logos 7 Collectors Edition
I know I said last posting... but I FOUND the fix... and maybe for you....
Hark the herald angels sing!!! maybe!!! Here are the steps to take to get Logos 4 SR-2 to work correctly with a FRESH INSTALL.
1. Use Revouninstaller (FREE) in ADVANCED mode to remove all remnants of Logos. http://www.revouninstaller.com/
2. Reboot.
3. Goto 'Search' (Winxp, vista, 7) and do the following searches
a. "Libronix" and select all the locations (minus any personally made backups of course... just talking programs junk), and DELETE or 'red' X.
b. "Logos" (this is the key and was in my case).... and delete ALL the locations, left behinds, ect that Revo did not find.
4. Reboot again.... not necessarily needed but I wanted to make sure again that the files were gone, no resident files and nothing was hidden after uninstalls ect.
5. Goto Latest Update/Install page mentioned previously in these posts and run .exe file.
6. As of 1624, Jan 2, it is finally downloading the 9.20 GB (currently at 10%, see I told you I had a stubstanital investment in Logos!!!). I wait with expectant crossed fingers to its completion.... (I have DSL, so it will take a while)..... but it looks like it is going to work....
7. Don't spend time bantering back and forth in the forum and do something, and provide a solution. (Someone really needs to start a "I love Jesus next to Logos of course" forum as there are some serious diehards who need a place to voice their compliments.... another one with "I am a nitpicker about spell check" so all those folks can throw 'transubstantiation' at each other, and finally... There needs to be a LOGOS official programmer/employee not MVP Gold star poster... monitoring these forums, some of us have more important things to do than post responses to non solutions...)
Derek,
What makes you think that this will work?
Fred Greco
Senior Pastor, Christ Church PCA, Katy, TX
Windows 10 64-bit; Logos 7.1 SR-2 (Reformed Platinum)
Fred, thanks for writing. I am confident because it finally got past the failed images I posted previously, and it appears that the faulty "add/remove" doesn't remove thoroughly like in the options I mentioned and it takes a little more intentionality. Currently, I am at 16% download without a fail, have not gotten it completed, opened, ect.
Don't think it addresses the voluminous other probs mentioned here (not in this this thread but in the main 'Logos 4'), and I have have a strong suspicion that it will not address one of my favorite features (I have been also sending, replying, and discussing -annotation, mla style, etc, that does NOT copy and paste into documents from the software either.
My main issue was addressing the installation issue, and I will let everyone else beta test it and post in forums to their heart content.... I just want access to my content, software, etc.... I can stomache the rest of the idosyncracies and I too am confident that all the kudos will be address possibly by SR-448..... 
I know I said last posting... but I FOUND the fix... and maybe for you....
Derek,
I would love to know if before trying Revo uninstaller whether you followed Dave Hooton's advice to simply delete the \install folder.
Others who have had the same problem found this to be a fix to the runtime error problems (which is why Dave offered it as a solution)
When I had a similar problem, I uninstalled through control panel and then manually deleted the \Logos4 folder.
Damian,
Yes, been there done that too... LSS the only viable solution I found for ME and my situation for a FRESH and FULLY FUNCTIONAL (UPATE) install was my previous instructions which for some could also include removal of the 'install folder' IF Revouninstaller does not get it. In my case this folder was ALSO included in the REVO option and still there was directories and folders left behind outside of the INSTALL folder that would not allow a clean install...
EVEN LSS, remove the variables (wipe everything off that says or gives a linger of Logos or Libronix) and then a fresh install without ANY residual variables (as I mentioned) brought me toa 9.20gb full download and completed successfully install. The rest of the issues listed here and all over the FORUMS, I will let folks beta test and work out and can wait until SR-448 (I have been submitting the copying and pasting 'citations' issues I have had continually, but I can copy and paste that stuff until it gets fixed....), again, I wanted WORKING, FUNCTIONAL library, and for me, with no response from support, anxiously waiting around in forums and being in bondage to my email without my resource... this is what worked... thanks for clarifying.... hope it helped.... and don't see me coming back here (forums) and will be unsubscribing.... [8-|]
Thank you, thank you, thank you!
I was just getting ready to whine about what these were.
Is this suppose to be an automatic update, or is there a link to a download script?
Nevermind...shutting Logos down a second time and running "update now" got things going.
__________
15" rMBP 2.6 GHz i7 | 16 GB RAM | 1.0 TB Flash Drive | OS X 10.12.3 | Logos 7.0 (7.3.0.0062)
It's automatic. Just type "update now" if you haven't received it yet.
This is my personal Faithlife account. On 1 March 2022, I started working for Faithlife, and have a new 'official' user account. Posts on this account shouldn't be taken as official Faithlife views!
Thanks Mark!!!
__________
15" rMBP 2.6 GHz i7 | 16 GB RAM | 1.0 TB Flash Drive | OS X 10.12.3 | Logos 7.0 (7.3.0.0062)
(Only kidding!)
Grace & Peace,
Bill
MSI GF63 8RD, I-7 8850H, 32GB RAM, 1TB SSD, 2TB HDD, NVIDIA GTX 1050Max
iPhone 12 Pro Max 512Gb
iPad 9th Gen iOS 15.6, 256GB