a recently purchased book not appearing on my library (ipad3)

hi,

i just purchased a book (a history of israel, john bright) and it appears fine on the pc version. but for some reason the ipad version doesn't recognize it (i did the same library search on ipad and it didn't show up).

strangely i don't see the same no problem for any other books purchased BEFORE and AFTER.

does anyone know how to fix this?

thanks, eko

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Graham Criddle

Hi Eko

i just purchased a book (a history of israel, john bright) and it appears fine on the pc version. but for some reason the ipad version doesn't recognize it (i did the same library search on ipad and it didn't show up).

Some books - normally due to licencing restrictions - are not available on mobile devices.

When they are it states that they run on Mobile on the product page.

The book you mention - http://www.logos.com/product/206/a-history-of-israel-3rd-ed - only shows that it runs on Windows and Mac which is why you can't see it on your iPad.

There's nothing that can be done about this unless and until the restrictions are removed. Logos are continually working on this but this one is not currently permitted on mobile platforms.

Graham

Eko Ong

https://community.logos.com/discussion/comment/455692#Comment_455692

thanks Graham, ok that explains it!

Randal M Hill

https://community.logos.com/discussion/comment/455692#Comment_455692

I just purchased NT Wright's latest "Paul and the Faithfulness of God" and it showed up instantly in my laptop, but cannot convince it to show up on my iPad. the product page says it runs on mobile. any suggestions?

--Randy Hill

Graham Criddle

https://community.logos.com/discussion/comment/548985#Comment_548985

Hi Randy

We have been advised it should be available soon - I expect sometime today

All we can do is wait!

Graham

Randal M Hill

https://community.logos.com/discussion/comment/548987#Comment_548987

Thanks!!

Kevin Garcia

https://community.logos.com/discussion/comment/548987#Comment_548987

I recently bought "How to read the Bible for all its worth" and it says it runs on mobile, but it's not showing on my library.

Could you please help me? Thank you.

JT (alabama24)

https://community.logos.com/discussion/comment/682747#Comment_682747

I recently bought "How to read the Bible for all its worth" and it says it runs on mobile, but it's not showing on my library.

Could you please help me? Thank you.

Welcome! [:)]

Is your library filtered in any way? (Make sure you aren't eliminating the title due to search filters)
Have you restarted the app? The device?
Try the command "rebuild index"

In the future it is best to create your own thread, explain the issue clearly, and to provide important details (including hardware, operating system and software version). If the above doesn't work, please create a new thread and include which steps you took to resolve the issue. Let us know how it goes! Good luck. [:)]

Mike Binks

https://community.logos.com/discussion/comment/682747#Comment_682747

Hi Kevin

May I welcome you as well.

Just to say that if I type 'how to read the Bible' into the search box on my iPad (whilst in Library View) this resource is the second one down in the list that filters.

You will not have downloaded the book yet so will need an internet connection to see the book. If you want to see it while off line you will need to download it when it shows up.

Graham Criddle

https://community.logos.com/discussion/comment/682755#Comment_682755

Hi Alabama / Mike

It looks as though this was posted in the wrong forum - Kevin just has Android devices and so the discussion will move there - https://community.logos.com/forums/t/98882.aspx

Graham