6888.LogosLogs.kennethkopal.20150705-080958.zip
I can't open logs on my iPhone, but what platform and version of the app are you using? If you aren't updated at 6.4 SR-2, please download and install the updated engine manually. See a link in my signature line.
Kenneth
From your error log
[quote]Program Version: 6.3 SR-1 (6.3.0.0056)
Did you follow Alabama's advice to upgrade to the latest version?
reloaded and it is now working thanks
Great! [<:o)]