L4 Stuttery and slow to perform
I have just installed L4 on my new laptop (HP DV6 i7 - 4 Gig Ram - 1 Gig Dedicated Graphics Card) and I cannot believe how stuttery and slow L4 is to perform basic functions. It is updated and all downloads are installed. It is not indexing when it does this. Here are some of the things that are happening:
- Every time I load a new layout it appears to freeze and then stutters its way to a new layout
- Scrolling (using arrow keys) is slow and once again stuttery
- Home page takes forever to load
- Other functions appear to be slow also.
I had these problems on my desktop computer (Dual Core 2.2GHZ 2 Gig Ram Dell) but would have thought my new computer would blitz Logos 4 requirements. I am wondering if they appear to be worse on the new computer....
Does anyone have any advice?
Comments
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MarkStevens said:
I have just installed L4 on my new laptop (HP DV6 i7 - 4 Gig Ram - 1 Gig Dedicated Graphics Card) and I cannot believe how stuttery and slow L4 is to perform basic functions. It is updated and all downloads are installed. It is not indexing when it does this. Here are some of the things that are happening:
- Every time I load a new layout it appears to freeze and then stutters its way to a new layout
- Scrolling (using arrow keys) is slow and once again stuttery
- Home page takes forever to load
- Other functions appear to be slow also.
I had these problems on my desktop computer (Dual Core 2.2GHZ 2 Gig Ram Dell) but would have thought my new computer would blitz Logos 4 requirements. I am wondering if they appear to be worse on the new computer....
Does anyone have any advice?
Look through the Wiki for tips on speeding things up. For one, turn off the TabletPC Input Services. Also ensure that the latest updates to DirectX are installed (I think we're up to DX11), and that you have the latest video driver updates from your video card maker (NOTE: not all nVidia cards are made by nVidia - use the drivers provided by the manufacturer of your video card - maybe eVGA, or HP, get the right one, it will make a difference).
Help links: WIKI; Logos 6 FAQ. (Phil. 2:14, NIV)
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Thank you Richard. All done and I followed the wiki recommendations and at first glance it seems to be better. However, now every time I open L4 it changes my colour scheme...
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MarkStevens said:
Thank you Richard. All done and I followed the wiki recommendations and at first glance it seems to be better. However, now every time I open L4 it changes my colour scheme...
You're welcome and Hmm???
Which color scheme?
Help links: WIKI; Logos 6 FAQ. (Phil. 2:14, NIV)
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Richard these are the two things that have appeared since making tha changes suggested on the Wiki page
This shield has appeared next to Logos
and then this is the message that appears when I open L4
Any suggestions? [;)]
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The shield is indicative of running a program as an administrator. For the bottom thing, if you are running Logos in compatibility mode it might make Logos think that it's an old program incompatible with Aero so it shuts it off. I believe Aero turning off is a normal for the option you selected.
Regarding your performance I think that the layout switch and the homepage generation time are probably bottlenecks in the code. On both my machines (Duo and Quad core) these functions are either slow (homepage) or locks up the program briefly (layouts); neither machine is a slouch. I suggest you take your new laptop and do a fresh boot up in both of them and only open Logos. Run operations side by side and perform searches, note the times and performance. Finally, your HP might have come with some bloatware, it would be beneficial to get rid of as much of it as possible.
Prov. 15:23
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One thing that i've noticed is that Logos4 is VERY sensitive to your machine configuration.
I have software imaging software loaded on my laptop and took a snapshot at various intervals when Logos 4 was working at it's peak in several of the beta stages....
I noticed that I can run along fine; smooth as silk, but have some app update, or install another app and all of a sudden...I'm stuttering, typing into boxes is a catch up game etc...
then I "roll back" to the time when Logos was working fine and that software and updates didn't exists...and all is well....
that's my experience.
Robert Pavich
For help go to the Wiki: http://wiki.logos.com/Table_of_Contents__
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MarkStevens said:
Any suggestions?
If you go back to the compatability settings (right click the L4 icon), to improve performance on my HP laptop, all I had to check was run as administrator. You can deselect the other tick-boxes and it should run fine and not change your color scheme. You do still have to answer to the UAC everytime you start L4 but the improved performance has been worth it to me.
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MarkStevens said:
Any suggestions?
Sounds like you got some good advice here already, Mark.
As for running Win7 in compatibility mode, I suppose that could help for some systems, I'm not sure you'll notice much difference. But give it a try with/without. See which one have any noticeable performance gains with/without.
It is true that running as administrator can really help L4's performance.
Help links: WIKI; Logos 6 FAQ. (Phil. 2:14, NIV)
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Thank you to everyone for your advice...BUT....I am a little frustrated. I did everything everyone suggested and L4 does work much better. However, now other programs are taking longer to load and I am getting the circle continually spinning therefore I have reverted to the previous settings.
Will these things be fixed? Surely the average customer should not have to do these things? I am not tech savvy and have no desire to be. With all my other programs I load them and they work. Why can't L4 do this? I don't feel negatively towards Logos but I am still frustrated. I bought the best computer I could thinking L4 would run smoothly and that is not the case!
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Hey Mark,
Have you tried disabling the tablet input services. Even if your laptop is not a tablet model, sometimes these services are still enabled and that one also made a huge difference on my laptop. I just built a new i7 desktop system this evening and I'm blown away at how L4 is running on it. It's really amazing at how much difference I'm experiencing over my dual-core laptop. Look into the tablet thing if you haven't already. Good luck.
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Thanks to everyone for their help. I spoke with a tech person today who was able to help me. Because I am in Australia it was a big call to telephone. In the end the level two tech guy was able to skype me and guide me through various steps.
My graphics card is now updated and this has made some improvements. I am not willing at this stage to mess around with the settings too much (although I have disabled the tablet PC as suggested). If I continue to have too many problems I will revert to 3. I think in 12 or so months these will be fixed so it is no big deal. I love L4, it is awesome, but this issue has frustrated me a little.
[:D]
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MarkStevens said:
Thanks to everyone for their help. I spoke with a tech person today who was able to help me. Because I am in Australia it was a big call to telephone. In the end the level two tech guy was able to skype me and guide me through various steps.
My graphics card is now updated and this has made some improvements. I am not willing at this stage to mess around with the settings too much (although I have disabled the tablet PC as suggested). If I continue to have too many problems I will revert to 3. I think in 12 or so months these will be fixed so it is no big deal. I love L4, it is awesome, but this issue has frustrated me a little.
Mark,
Don't give up and go back to L3 so quickly. I have a simular laptop: an HP dv7 quad editon and L4 flys on my machine. This would tell me there is something else going on here then just that Logos need 12 more months to mature. Here are some things to look at as a possible cause:
1) Other software running in the background mucking everything up.
2) Not having all the latest drivers.
3) Not having all the lastest Windows updates.
Since this is a new computer (I assume you have not invested much time in loading other software) one thing you can do is use the system restore feature to get back to the "factory new" state, apply Windows and drive update and install just L4. This way you will eliminate the possiblity that other software is conflicting with L4 and the possiblity that you had a corrupt install of L4. Then if everything is running well, slowly (one at the time) install other software.
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Mark,
I am not at my laptop right now but I have been loading different saved desktops and I to agree that with my desktop system at church I am seeing some of the same things as you are reporting. L4 has always been slow at loading desktops and so I really have not been paying much attention to what is going on, but now that I am actually looking at that is happening it seems to me that loading desktops has gotten worse. I have noticed that the delay is so bad that sometimes the "Program is not responding" warning is displayed on the title bar! I don't know when this behavior started, perhaps it was with 4a.
As to home page loading, the first time has alway been slow for me, but subsequent loading are much faster. If you will turn off "use Internet" the loading is 1/5th the time. With my laptop I notice my start up time going from 27 sec. to 5 sec.!
As for scrolling, my church desktop only stutters after a few screens worth of display has flown by. I don't use the arrow key method, but prefer using the space bar to advance forward and the page up key to advance back.. I have found this much easier on my eyes.
Other functions, as I have said before my i7 laptop seems to fly in everything else I do, except when L4 is syncing with the Internet and now amount of CPU or graphic card power will improve this. I did notice that when I went from 1.5 Mbps DSL to 3Mbps DSL even this improved some what. My guess that the programmers of L4 have blinding fast Internet connects and have now idea how poorly the Internet dependent features of L4 run in the real world. Try turning off "use Internet", perhaps some of these other functions will improve for you as well.
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P. Keith Larson said:
1) Other software running in the background mucking everything up.
I never understood why software authors believe THEIR software has to be in my startup folder. I have frequent problems with iTunes, McAffee, Norton, and every browser I have installed. (Especially Internet Explorer 8.) I usually kill & remove them entirely if their liability outweighs the benefits. With a new computer you have to contend with all the trialware they are so kind to install [+o(]
P. Keith Larson said:Here are some things to look at as a possible cause:
2) Not having all the latest drivers.
3) Not having all the lastest Windows updates.Under Vista & XP (don't know about Windows 7 yet) updates to drivers & various "fixes" were actually the cause of some problems. As Robert Pavich says a few posts previous, changes can be detrimental to smooth operations. And like Robert, I snapshot configurations once I have tweeked them. When future updates mess it up I just roll back to "better days." While I don't fault Logos for performance degradation that may be caused by Microsoft updates changing the standards everybody was counting on....It still is a horrible thing to buy a new computer and have to deal with these problems.
I do agree with you, this looks like it is something in the configuration, not the hardware. (I don't know if Windows 7 has issues with cache size & dumping.)
Logos 7 Collectors Edition
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