CRASH on Opening InfoGraphics

I am working with 6.6 (6.6.0.0056), and I continue to get a crash when I attempt to open an InfoGraphic of Herod's Temple from the Topic Guide.

I have not had any other crashes. So, I am going to Google what I need for this particular image but wanted to submit this with the hope it will be fixed in future builds.

Thanks!

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Fred Chapman

L6.6 is now a stable release. You may want to move this thread to the Logos 6 forum.

JT (alabama24)

https://community.logos.com/discussion/comment/767848#Comment_767848

You may want to move this thread to the Logos 6 forum.

For clarification: Users can't move threads, only forum moderators. The user would have to request the move.

Jeff Terrell

https://community.logos.com/discussion/comment/767850#Comment_767850

If that is what I need to do, please move it to the stable release thread. Thanks!

Graham Criddle

I am working with 6.6 (6.6.0.0056), and I continue to get a crash when I attempt to open an InfoGraphic of Herod's Temple from the Topic Guide.

In the Topic Guide I get the media resources shown below - and I can click on each of them and they open fine.

Do you get a similar set? Which one causes a crash when you click on it?

Are you running on Windows or Mac?

Jeff Terrell

https://community.logos.com/discussion/comment/767861#Comment_767861

Yes. Similar set. I click the second graphic "Herod's Temple", and it crashes. Using Mac OSX 10.10.5.

Just crashed again...

Graham Criddle

https://community.logos.com/discussion/comment/767869#Comment_767869

Yes. Similar set. I click the second graphic "Herod's Temple", and it crashes. Using Mac OSX 10.10.5.

Please enable diagnostic logging and post logs after a crash and before restarting Logos. Details at https://www.logos.com/support/logos6/mac/report-problem

Jeff Terrell

https://community.logos.com/discussion/comment/767875#Comment_767875

Here you go!

(Actually, I couldn't get the zip file to attach, so here is a dropbox link to the file...)

http://bit.ly/1JAkCSD

Jeff Terrell

https://community.logos.com/discussion/comment/767875#Comment_767875

FYI...the issue for me was fixed with 6.7 B1. Thanks!

Graham Criddle

https://community.logos.com/discussion/comment/768143#Comment_768143

FYI...the issue for me was fixed with 6.7 B1. Thanks!

Good to know - thanks for posting back