Visual Copy to Faithlife results in hyperlink text, not image

When I post from Logos 6 to Facebook with Visual Copy, the result is always the image I posted. But when I post from Logos 6 to Faithlife the exact same way, the result is often merely hyperlink text with no image embedded in the post. Sometimes the image appears, but it is inconsistent. Am I doing something wrong, or is this something that can be fixed in either Logos or in Faithlife?

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Comments

Anonymous

That's strange, I'll have a look and see what's going on. The image should always be appearing. What browser / os are you using?

Geoff Johnson

https://community.logos.com/discussion/comment/790675#Comment_790675

I am using Windows 10. The default for the OS is the Edge browser, but I have noticed that the Faithlife site along with several others does not work well in the Edge environment. The page refreshes every time it regains focus after losing it, and this means that edits inside a form are lost if I leave the page without finalizing them. Something about the Edge browser also means that links do not always open in new tabs the way they should. So often I open up Faithlife.com inside Internet Explorer 11, which addresses those issues. But even in IE11 the posts from Visual Copy appear as hyperlink text and not as images. If I need to add you to the fcc-living-water group so that you can see for yourself, I'll be happy to do so.

Anonymous

https://community.logos.com/discussion/comment/790757#Comment_790757

I just tried to share a visual copy image to a Faithlife group in Microsoft Edge and didn't see the issues you are describing. I'll do some more testing and see if I can figure out what's going on.

Unfortunately you're not the only one seeing the page refreshing issues...I don't know of a fix for this issue yet, but you're not alone:

http://answers.microsoft.com/en-us/insider/forum/insider_internet-insider_spartan/edge-tabs-constantly-reloading-after-switching/b4b2e8e8-55e8-4af8-bb49-25afb93aca5f?page=5

Geoff Johnson

https://community.logos.com/discussion/comment/790759#Comment_790759

There was apparently a major update to Windows 10 sometime in the last day or so, and initial experiences with the updated Edge browser point to the refresh issue having been fixed. I'll keep an eye on the tab refreshes to see if they are still happening, but right now it looks like they are not getting refreshed simply for resuming focus.