New Pre-Pub pricing policy

Thank you Ben. How will this affect publisher sales? E.g. If zondervan offers a sale will logos pass it off onto its customers or ignore it like in the past.

Ben, you are a hero today, thank you.

Sounds good Ben Amundgaard

Ben Amundgaard said:

Mattillo said:

How will this affect publisher sales?

Great question. Part of the reason we are making this change is so that we can participate in publisher sales like the one from Zondervan.

Awesome News!

Well done to Logos for listening to customers on this issue. There is no perfect solution but this is a reasonable solution that shows a little bit of respect to customers who do support prepubs but does not lock out forever customers who for whatever reason we're not able to buy at prepub price.

Ben Amundgaard said:

Our Pre-Pub program is the best way to get your the books you need and build your Logos library. It gets you the earliest access to the best books at great prices. Over the next year, are going to work on ways to make the Pre-Pub program even better. The first change we’re going to make is a new, clear pricing policy.

Starting Monday, December 5, we will be updating our Pre-Pub program to include a low-price guarantee.

All Pre-Pub orders will have a 6-month lowest-price guarantee. If we offer a book for less than its Pre-Pub price within 6 months of shipping, contact us and we will give you the difference in Logos credit.

Logos Now members will have a 1-year lowest-price guarantee on Pre-Pub orders. To take advantage of this, you must have been a Logos Now member when the book shipped.

The new policy will be backdated to apply to all books purchased through Pre-Pub in the previous 6 months (1 year for Now members).

This policy applies only to sales on stand-alone Pre-Pub books and bundles (i.e. not prices reflected in base packages).

Please let me know if you have any questions.

I thought of another question. What happens to items that were on prepub greater than 6 months ago? Are they locked out forever or can they go on sale now?

Well done! Thank you!

Thanks for the guarantee. It definitely adds value to each pre-pub I consider purchasing.

DAL said:

Great start! Thank you for listening and planning these changes and other changes to come. 👍

DAL

👍👍

This is a good step forward. Thank you.

It sounds like a great improvement, that will unbind your hand from opportunities to offer great sales.

-Dan

This is a well thought out compromise!  Great job!

Good move!

Excellent news!

Hi Ben.

For LN subscribers, this now applies to the D.A.Carson sermon sale which is currently running. (well spotted Dave Colclough)

Will this happen automatically? or do we each have to apply individually?

If automatic then either I have not received anything in the last year, or this sort of 'improvement to the pre-pubsystem' is very rare.

If we each have to apply it seems that unless we all have the eagle eyes of Dave, few are going to notice.

Thanks.

Ben said, “To take advantage of this, you must have been a Logos Now member when the book shipped.“

 Here is the question my membership expired I think in August or September of this year (2017).  That means I’m not a LN member now but I was when the resource shipped.  From what he says it seems like I can still get credit for it; since he said, “you must have been...” not “must still be...”

Am I right or wrong? Hey, it’s $14 bucks and change and I know where to use it 👍😁👌

Thanks!

DAL

Dale E Heath said:

The CS rep told me yes, at time of shipping. Go for it.

Dale Heath

Thanks! News might be coming in, though, to clear up any possible confusion. The CS rep was outstanding! Great service 👍😁👌

Thanks Ben.

I sent an email this morning ... and received a reply promptly which confirmed the credit.

Just to clarify for others (outside of the US) ... email will do, you do not have to call :-)

Ben Amundgaard (Faithlife) said:

To get the credit, you'll have to call customer service. They can apply the credit to your account.

Keith Pang said:

I got my credit! Thanks for a great policy and CS Faithlife! 

I’m slowly building my Reformed Expository Commentary Collection with Credits 👍😁👌

Would it be possible for FL to ensure that pre-pub books and bundles are sold for at least one year?

A case in point is the Tyndale Commentaries upgrade, which is no longer sold since its books were rebundled with the complete commentary set.

Pre-pub customers originally paid $119 for the new volumes, but this month's Tyndale commentaries sale (with dynamic pricing) let customers get the new volumes for $21. If the original upgrade was still sold, it might have gone on sale too, giving people the opportunity to save via your lowest price guarantee.

Thanks for your consideration.

Seems fair - I didn't get stung on this, but would have been fairly annoyed if I had!