indexer keeps crashing
indexer crashes on latest download. had been working fine.
lenovo x61
vista ultimate
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This happened to me also when I last upgraded to Portfolio. After it crashed for the third time, I ran the "reindex now" command from within L4 (on the command bar) and it worked perfectly. Not sure why...but it worked.
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Enable Diagnostic Logging http://wiki.logos.com/Diagnostic_Logging and upload the indexer logs to the forum http://wiki.logos.com/Uploading_Logs . Issuing the Reindex now may overcome the crash or some other steps may be needed to fix it; the logs will help.
Prov. 15:23
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what is reindex?
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joseortega said:
what is reindex?
If you type "reindex now" in the command line (without quotes) and hit enter the program will make a new search index.
Prov. 15:23
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My indexer had been crashing on my laptop for several weeks. I had tried "rebuild index" several times on several different days, but always got the same crash. This was particularly troubling because it is a laptop that I use at home and work every day. Every time it boots it tried to run the indexer which slowed the machine at every boot.
I tried "reindex now", but that resulted in a search for the command. I suspect that this is not a correct command. I also noted that "jqs.exe" was running. This is a process from java which continually loads java software into your cache "just in case" you might want to quickly launch something from java. I have many years experience of measuring computer software and hardware performance and have grown to dislike "just in case" software, so I disabled it. (Disabling involves turning off "Java Quick Starter" in the Advanced>Miscellaneous tab of the Java Control Panel. The Java Control panel is started from the Windows Control Panel.)
After these two activities a "rebuild index" worked for the first time in weeks. I suppose it could have been something else which happened on the machine, but the indexer had already failed during that boot and I hadn't done anything else differently by design.
I suspect that stopping "jqs.exe", the Java Quick Starter, is what solved my indexing problem.
BTW: I have the latest Logos 4 software installed: 4.0a SR-3 (4.01.3.5180)
The laptop is a fairly new Dell Latitude with XP Professional. I have a Logos Scholars with packages added from several other publishers.
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That is interesting as JQS.exe has been running (unknown to me) for some time without giving me any L4 problems in XP Pro. But then I don't have many new purchase (I assume your indexer is trying to run for this reason!?).
Dave
===Windows 11 & Android 13
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The indexer on my laptop had been broken for several weeks. I believe that it was running because I had some licenses from Logos 3 software which migrated from my desktop by synchronizing with the Logos web license manager. However, it might have also started right after an L4 update.
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