I am running Logos Bible Software 7.4 SR-1 (7.4.0.0051) and have been experiencing difficulties on both my home Mac computer and office Mac computer with synchronizing. When I open the software, I get a message that says "Synchronizing Please wait while your documents and settings are downloaded...". It will take a while, but the program will eventually start up but the sync arrows continue on and on. When they finally do stop there will be a red exclamation mark in the middle of the synchronization arrows. When I click on the sync arrows, they will begin spinning again. When I close the software, I will get a similiar message that reads "Synchronizing Please wait while your documents and settings are uploaded...". It will spin and spin for a long time and most of the time will eventually close, but sometimes I have to force quit.
I saw some threads that said something about logs. I followed the instructions and created samples. I don't know if they will help or if this is what is needed to figure out the problem.
LogosError.log
LogosError-2.log
I don't know if this is related or not, but I also use the logos app for my ipad and iphone. The synchronization across the various platforms doesn't always work. For example, the highlights I make in various books while reading on my iphone don't show up in the same book when opened up on my Mac desktop. It seems everything is connected with a syncing problem.
Please advice on what I should do next.
