Strange linking behaviour in the Logos app on iOS

Reading through "Beginning from Jerusalem" there are some links to Josephus.

The popup on the left shows the reference correctly but when jumping to it the Josephus resource is opened to the wrong place. The same happens whichever Josephus reference is selected.

This is when the Josephus resource is not downloaded to my iPad (running 5.15.2) but the references work properly if the Josephus resource is downloaded

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Comments

JT (alabama24)

To summarize: The Links open to the right place only when the resource is downloaded. Is that right?

Graham Criddle

https://community.logos.com/discussion/comment/903985#Comment_903985

To summarize: The Links open to the right place only when the resource is downloaded. Is that right?

Yes, that is correct

JT (alabama24)

https://community.logos.com/discussion/comment/903991#Comment_903991

That is weird!

In the first example, were both resources in the cloud? If not, does that make a difference?

Graham Criddle

https://community.logos.com/discussion/comment/904006#Comment_904006

In the first example, were both resources in the cloud?

The book I was working through (on the left) was downloaded whereas the one I was linking to was in the cloud

Removing the book on the left while leaving the one on the right in the cloud didn't change the behavior - links still didn't open the correct place in the resource.

Brandyn Whittington

https://community.logos.com/discussion/comment/904027#Comment_904027

In the first example, were both resources in the cloud?

The book I was working through (on the left) was downloaded whereas the one I was linking to was in the cloud

Removing the book on the left while leaving the one on the right in the cloud didn't change the behavior - links still didn't open the correct place in the resource.

Hey Graham! We're investigating what may be causing this after your report. Would you be able to submit logs via Report a Problem in the app? This'll help us immensely in our digging.

Graham Criddle

https://community.logos.com/discussion/comment/906068#Comment_906068

Hi Brandyn

Ive just sent some logs through.

Thanks, Graham

Timber Brinkley

https://community.logos.com/discussion/comment/904027#Comment_904027

I had similar problem with a downloaded nasb. Searched for a word in nas, bunch of correct hits came up, but clicking on them sent me to the wrong spot...about 5 chapters away from the correct spot. Click on mark 6 something and t took me to mark 11. matthew 27, it took me to mark 4.

I think I fixed it. Removed nas resource. Closed all apps completely. Did hard power off (held down buttons until apple pic came on).. Open logos. Did a search in nas. It worked. Downloaded nas. Searched again. It worked. Must have been an index that was off but my reset sequence worked this time.

Timber.

JT (alabama24)

https://community.logos.com/discussion/comment/943891#Comment_943891

I think I fixed it.

Great, and welcome to the forums! [:)]

Must have been an index that was off but my reset sequence worked this time

The mobile app works differently than the desktop app does... Your issue does not appear to be related to what Graham wrote about. Instead, it appears that your downloaded copy was older than what was on the servers when you performed your search, so it took you to the wrong spot. If you frequent the forums, you will see me say that it is unwise to download large portions of one's library (100's or 1,000's). One of the reasons is the corruption you experienced.

I am curious, however, if Graham's issue has been resolved yet?

Graham Criddle

https://community.logos.com/discussion/comment/943894#Comment_943894

I am curious, however, if Graham's issue has been resolved yet?

I've just checked and the problem is still present.