7.14 (7.14.0.0024) is Now Available

Philana R. Crouch
Philana R. Crouch Member, Logos Employee Posts: 4,597
edited November 20 in English Forum

To immediately update to the current stable version enter the Update Now command. Otherwise, the app will automatically update the next time it's scheduled to check for updates.

Release Notes

Download Link

Note: As announced in this forum post, we have dropped support for macOS 10.10. Logos 7.14 will only install on macOS 10.11 and above.

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Comments

  • Veli Voipio
    Veli Voipio MVP Posts: 2,016

    Well, I am not sure what is going on ...

    Gold package, and original language material and ancient text material, SIL and UBS books, discourse Hebrew OT and Greek NT. PC with Windows 11

  • MikeG53
    MikeG53 Member Posts: 74

    So I just updated to 7.14.0.0024 and it says that Atlas is only available online.  I did have an Atlas tool that worked in the past, but now that is "grayed out".  Do I need Verbum Now to use Atlas under the new release?

  • Daniel Radke
    Daniel Radke Member Posts: 232 ✭✭

    I just upgraded to 7.14.0.0024 on my Mac and now the the Atlas icon is no longer displayed under Tools in Logos. I must admit I rarely used this tool, but I do not understand why I now lost access to a tool that I previously owned. If the new Atlas tool must be used online only, can there be at least a link to it within Logos?

    eChristianResources.com - Connecting Christians With Quality Evangelical Resources Available For FREE On The Internet (including links to free Logos/Vyrso resources!)

  • Yasmin Stephen
    Yasmin Stephen Member Posts: 1,490 ✭✭✭

    So I just updated to 7.14.0.0024 and it says that Atlas is only available online.  I did have an Atlas tool that worked in the past, but now that is "grayed out".  Do I need Verbum Now to use Atlas under the new release?

    I find that you can click on 'Atlas' even if is greyed out. It opens up a window with a more information plus a video ...

  • MikeG53
    MikeG53 Member Posts: 74

    Yasmin,

    Thanks, that seems to be a video of the Atlas tool when it was active under the software on your computer, i.e., the old help video.  The new tool seems to be different and also only seems to be available online - and not working either.

  • Yasmin Stephen
    Yasmin Stephen Member Posts: 1,490 ✭✭✭
  • Yasmin Stephen
    Yasmin Stephen Member Posts: 1,490 ✭✭✭

    And I'm not seeing any maps at all Huh?

    Not even in the web app am I seeing any maps [*-)]

  • Bobby Bosler
    Bobby Bosler Member Posts: 156 ✭✭

    I also have lost all access to the Atlas tool in my tools menu. It is not grayed out; it isn't even there. I am online, but have a slow connection.

  • MikeG53
    MikeG53 Member Posts: 74

    And I don't want to jump the gun here, but if this enhancement/update to the Atlas tool is going to require us to switch back and forth between desktop software and the Web App or even "Verbum/Logos Now" I would not consider that much of an upgrade.  It seems that changes such as this will slowly force us to shift from a PC or Mac based package to an online version or a subscription version.  And after spending thousands on a PC/Mac package, I wouldn't want to have to start paying for resources I previously had already paid for.

    Or maybe it's just a glitch in the update!

  • Yasmin Stephen
    Yasmin Stephen Member Posts: 1,490 ✭✭✭

    I also have lost all access to the Atlas tool in my tools menu. It is not grayed out; it isn't even there. I am online, but have a slow connection.

    Are you on a Mac? Daniel also said he's not seeing it at all and he's on a Mac so I'm wondering if it removed totally for the Mac people.

  • Philana R. Crouch
    Philana R. Crouch Member, Logos Employee Posts: 4,597

    I also have lost all access to the Atlas tool in my tools menu. It is not grayed out; it isn't even there. I am online, but have a slow connection.

    The maps need to index and this has to be done online. If your internet is slow it could take a little bit of time to show up.

  • Philana R. Crouch
    Philana R. Crouch Member, Logos Employee Posts: 4,597

    I just upgraded to 7.14.0.0024 on my Mac and now the the Atlas icon is no longer displayed under Tools in Logos. I must admit I rarely used this tool, but I do not understand why I now lost access to a tool that I previously owned. If the new Atlas tool must be used online only, can there be at least a link to it within Logos?

    Daniel,

    You should not have lost access, there is some indexing work that needs to be done while online so that it can work. This can take longer depending on your internet connection and speed.

  • Philana R. Crouch
    Philana R. Crouch Member, Logos Employee Posts: 4,597

    I'm wondering if it removed totally for the Mac people.

    This feature it available on macOS and Windows, as mentioned earlier it might take a few mintues depending on your internet connection to show up.

  • Bobby Bosler
    Bobby Bosler Member Posts: 156 ✭✭

    The maps need to index and this has to be done online. If your internet is slow it could take a little bit of time to show up.

    Thanks for the quick reply, but is there any indicator of this "background indexing" that is going on? I have no indication that anything is happening in my UI.

  • Randy W. Sims
    Randy W. Sims Member Posts: 2,272 ✭✭✭

    I get the same message I saw during beta:"We couldn't connect to the internet. Please check your connection and reopen Atlas." Indexing or whatever cause, it should display something useful and correct so it doesn't look broken.

  • Yasmin Stephen
    Yasmin Stephen Member Posts: 1,490 ✭✭✭

    it should display something useful and correct so it doesn't look broken.

    I agree. And I didn't even get any message about being unable to connect to the internet; I'm simply seeing no maps at all.

  • Philana R. Crouch
    Philana R. Crouch Member, Logos Employee Posts: 4,597

    The maps need to index and this has to be done online. If your internet is slow it could take a little bit of time to show up.

    Thanks for the quick reply, but is there any indicator of this "background indexing" that is going on? I have no indication that anything is happening in my UI.

    Hi Bobby,

    I'm sorry, this is actually a different issue than I first thought. There is an issue with with an internal server that we are getting fixed. We'll get it up and running soon.

  • Bobby Bosler
    Bobby Bosler Member Posts: 156 ✭✭

    Hi Bobby,

    I'm sorry, this is actually a different issue than I first thought. There is an issue with with an internal server that we are getting fixed. We'll get it up and running soon.

    [Y] Thanks!

  • Philana R. Crouch
    Philana R. Crouch Member, Logos Employee Posts: 4,597

    Everyone,

    Thank you for your patience, the Atlas Tool should be working properly now.

  • Simon’s Brother
    Simon’s Brother Member Posts: 6,816 ✭✭✭

    The maps need to index and this has to be done online. If your internet is slow it could take a little bit of time to show up.

    If the indexing is done online, why does each individual user have to index online?  Why are they not prepared earlier so that each user simply has to download the indexed file? And if there is a reason you have to absolutely do this why not post an aprropriate message in the interface and also the release notes to reassure users the software is not broken but behaving as expected? One would think by now FL after all the software releases they have done that transperancy and clarity i.e. communication with users is an important part of the process. Maybe I expect to much but I really don’t think it’s too much.

  • Philana R. Crouch
    Philana R. Crouch Member, Logos Employee Posts: 4,597

    Because it has to be stored locally for each user. Like I said the issue everyone was seeing was a seperate one, which is now fixed.

  • Darrell
    Darrell Member Posts: 50

    I opened Logos with holding the control key while it booted making it start up with out the Internet. Then shut it down and restart as normal allowing it to use the Internet, the Atlas started working again. You might try doing this also,,

    Dell Lap Top Win 10_Home,  Logos 7,    

    Samsung gs7 phone

  • Philana R. Crouch
    Philana R. Crouch Member, Logos Employee Posts: 4,597

    And if there is a reason you have to absolutely do this why not post an aprropriate message in the interface and also the release notes to reassure users the software is not broken but behaving as expected? One would think by now FL after all the software releases they have done that transperancy and clarity i.e. communication with users is an important part of the process. Maybe I expect to much but I really don’t think it’s too much.

    DOC,

    If we had been aware that there was an issue we would have alerted users. At the time of shipping we did not know it was broken. We fixed it as soon as we were aware of the issue.

  • Bobby Bosler
    Bobby Bosler Member Posts: 156 ✭✭

    Because it has to be stored locally for each user. Like I said the issue everyone was seeing was a seperate one, which is now fixed.

    Fixed, indeed! This new Atlas tool is AMAZING! You all have really outdone yourselves! I love the fact that they are so much faster to load and the fact that they are in order!

    That being said, I discovered one small chronology issue. I think one of these items are out of order, which appears to be an oversight. See if you can guess which one. :)

  • Yasmin Stephen
    Yasmin Stephen Member Posts: 1,490 ✭✭✭

    Everyone,

    Thank you for your patience, the Atlas Tool should be working properly now.

    Though I'm now seeing the maps in the web app, in the desktop app the Atlas tool is still greyed out and when I click through I don't see any maps:

    Or is this what I'm supposed to see? I'm confused ...

    (Edited to add: I have restarted the app)

  • Daniel Radke
    Daniel Radke Member Posts: 232 ✭✭

    Everyone,

    Thank you for your patience, the Atlas Tool should be working properly now.

    Unfortunately, the Atlas tool is still missing for me. I have downloaded all of the available updates and waited for visible indexing to be completed. I have restarted Logos a few times. Still missing.

    eChristianResources.com - Connecting Christians With Quality Evangelical Resources Available For FREE On The Internet (including links to free Logos/Vyrso resources!)

  • Simon’s Brother
    Simon’s Brother Member Posts: 6,816 ✭✭✭

    From what you said initially I got the impression nothing was broken and this was expected behaviour from the software. I am still not clear on what you expected to happen v what actually did happen but accept your word this wasn’t expected.

    And if there is a reason you have to absolutely do this why not post an aprropriate message in the interface and also the release notes to reassure users the software is not broken but behaving as expected? One would think by now FL after all the software releases they have done that transperancy and clarity i.e. communication with users is an important part of the process. Maybe I expect to much but I really don’t think it’s too much.

    DOC,

    If we had been aware that there was an issue we would have alerted users. At the time of shipping we did not know it was broken. We fixed it as soon as we were aware of the issue.

  • Philana R. Crouch
    Philana R. Crouch Member, Logos Employee Posts: 4,597

    From what you said initially I got the impression nothing was broken and this was expected behaviour from the software. I am still not clear on what you expected to happen v what actually did happen but accept your word this wasn’t expected.

    And if there is a reason you have to absolutely do this why not post an aprropriate message in the interface and also the release notes to reassure users the software is not broken but behaving as expected? One would think by now FL after all the software releases they have done that transperancy and clarity i.e. communication with users is an important part of the process. Maybe I expect to much but I really don’t think it’s too much.

    DOC,

    If we had been aware that there was an issue we would have alerted users. At the time of shipping we did not know it was broken. We fixed it as soon as we were aware of the issue.

    Hi DOC,

    I initially thought that was the case, but it turned out to be something else.

  • Philana R. Crouch
    Philana R. Crouch Member, Logos Employee Posts: 4,597

    Everyone,

    Thank you for your patience, the Atlas Tool should be working properly now.

    Though I'm now seeing the maps in the web app, in the desktop app the Atlas tool is still greyed out and when I click through I don't see any maps:

    Or is this what I'm supposed to see? I'm confused ...

    (Edited to add: I have restarted the app)

    Yasmin and Daniel,

    I think there is a separate issue going on. I've asked CS to reach out to help troubleshoot further.

  • Yasmin Stephen
    Yasmin Stephen Member Posts: 1,490 ✭✭✭

    I think there is a separate issue going on. I've asked CS to reach out to help troubleshoot further.

    Thanks Philana; I'll wait to hear from them.