Bug `–Search issues

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Edward Hatch | Forum Activity | Posted: Tue, Feb 17 2015 8:10 AM

I did a search for "All Text" in the book "The Christian Doctrine of Prayer" for the word "prayer" and had zero results. Prayer is the theme of this book and the word is used numerous times.

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Edward Hatch | Forum Activity | Replied: Tue, Feb 17 2015 8:12 AM

I just did a "Basic" search in "All text"  in "15 resources with author:macarthur" for "prayer" and received zero results.

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Graham Criddle | Forum Activity | Replied: Tue, Feb 17 2015 8:13 AM

Can you post a screenshot? Details at https://wiki.logos.com/Screenshot 

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Edward Hatch | Forum Activity | Replied: Tue, Feb 17 2015 8:22 AM

Here is a screenshot

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Graham Criddle | Forum Activity | Replied: Tue, Feb 17 2015 8:25 AM

Edward Hatch:

Here is a screenshot

Please try again using the paperclip icon

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Edward Hatch | Forum Activity | Replied: Tue, Feb 17 2015 8:29 AM

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JT (alabama24) | Forum Activity | Replied: Tue, Feb 17 2015 8:48 AM

Do you have match all word forms selected? (I don't think that is the problem). How old is this installation? Did it index properly? What version & platform?

OSX & iOS | Logs |  Install

Posts 41
Edward Hatch | Forum Activity | Replied: Tue, Feb 17 2015 8:55 AM

It does seem irrelevant when I chose a word that was in the title of the book as to what forms it might take.  I don't know if it indexed properly.  How would one tell?  I am using Logos Bible Software 6.0b SR-3  6.0.2.0079 on a Macbook Pro, early 2011 with Yosemite 10.10.2 installed and 16 gb of Ram.

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Mike Binks | Forum Activity | Replied: Tue, Feb 17 2015 10:25 AM

I can get that screen shot too.

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Mike Binks | Forum Activity | Replied: Tue, Feb 17 2015 10:28 AM

Edward Hatch:

It does seem irrelevant when I chose a word that was in the title of the book as to what forms it might take.  I don't know if it indexed properly.  How would one tell?  I am using Logos Bible Software 6.0b SR-3  6.0.2.0079 on a Macbook Pro, early 2011 with Yosemite 10.10.2 installed and 16 gb of Ram.

Well I don't know if MacArthur prays but Wright certainly mentions Jesus a few times!

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MJ. Smith | Forum Activity | Replied: Tue, Feb 17 2015 9:26 PM

He does for me

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

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Dave Hooton | Forum Activity | Replied: Wed, Feb 18 2015 12:53 AM

Edward Hatch:
It does seem irrelevant when I chose a word that was in the title of the book as to what forms it might take.

What about Basic searches of other resources for a different word/phrase? Do Bible searches provide results?

If you are getting no results then use the command rebuild index and wait for a few hours.

Dave
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Mike Binks | Forum Activity | Replied: Wed, Feb 18 2015 1:20 AM

Dave Hooton:
What about Basic searches of other resources for a different word/phrase?

We seem to have established that MacArthur did not pray and the Wright did not mention Jesus.

Dave Hooton:
Do Bible searches provide results?

I can however confirm that Jesus is mentioned in my copy of the ESV (which is something of a relief)

If two people find exactly the same bug and need to rebuild their index isn't this a hint that something in the updates/engine is causing a problem and that a central solution should be sought rather than individuals seeking to bodge a fix locally?

However I will rebuild the index and report back.

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Rosie Perera | Forum Activity | Replied: Wed, Feb 18 2015 1:20 AM

Dave Hooton:
If you are getting no results then use the command rebuild index and wait for a few hours.

Yup, from the screenshot it looks like an indexing issue. None of the search settings (Match case, Match all word forms, Match equivalent references) would cause there to be zero results for this search.

Definitely do rebuild index (type it into the Logos command bar at the top of your main window) and wait until indexing is complete. You'll see the percent complete if you hover over the status icon in the upper right near the Layouts menu.

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Rosie Perera | Forum Activity | Replied: Wed, Feb 18 2015 1:23 AM

Mike Binks:
We seem to have established that MacArthur did not pray

When did we establish that? Did you try it? Nobody else has tried the exact search the OP gave (at least they haven't posted their results yet). I get plenty of results, so I am pretty certain it is a local indexing problem.

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Mike Binks | Forum Activity | Replied: Wed, Feb 18 2015 1:28 AM

Rosie Perera:
Did you try it?

Yes! Sorry! I thought that could be taken as read.

Rosie Perera:
I get plenty of results, so I am pretty certain it is a local indexing problem.

So am I - but with more than one person getting the same problem - it begs the question as to where the problem of 'local indexing' actually lies.

I will re-index but my local index should not be corrupted by something external to my machine and if it does then the cause needs to be addressed centrally.

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Rosie Perera | Forum Activity | Replied: Wed, Feb 18 2015 1:33 AM

Mike Binks:

Rosie Perera:
Did you try it?

Yes! Sorry! I thought that could be taken as read.

Ah, sorry. I was being a bit dense.

Mike Binks:
I will re-index but my local index should not be corrupted by something external to my machine and if it does then the cause needs to be addressed centrally.

Agreed. The number of times we have to instruct people to rebuild index does make one wonder why all these corrupt indexes keep happening. I'd guess it was most likely a bug in the indexing software rather than a central (server-based) issue. But how to track it down when it is so random is another question. More diagnostic logging output perhaps, and automatically saving multiple iterations of the indexing log file so that developers can go back and look at the previous one(s) before the corrupt index was suspected, to find out how it got into that state.

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NB.Mick | Forum Activity | Replied: Wed, Feb 18 2015 1:39 AM

I think Logos are already alerted to this issue and - from Bradley's comment when my index was broken lastly - may have already some fixes in the work.

Running Logos 8 latest beta version on Win 10

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Dave Hooton | Forum Activity | Replied: Wed, Feb 18 2015 2:19 AM

Mike Binks:

Dave Hooton:
Do Bible searches provide results?

I can however confirm that Jesus is mentioned in my copy of the ESV (which is something of a relief)

If two people find exactly the same bug and need to rebuild their index isn't this a hint that something in the updates/engine is causing a problem and that a central solution should be sought rather than individuals seeking to bodge a fix locally?

I couldn't leave you stranded in the road and only send the mechanic when I got to BellinghamBig Smile. I stopped for a couple of other people with similar symptoms, so I'll mention you-all to the mechanic at Bellingham!

Dave
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NB.Mick | Forum Activity | Replied: Wed, Feb 18 2015 2:54 AM

Off-Topic:

18k! Congratulations Cake Beer

 

Running Logos 8 latest beta version on Win 10

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