Logos 6 Update Error

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This post has 7 Replies | 1 Follower

Posts 6
willbenz | Forum Activity | Posted: Thu, Feb 19 2015 8:43 AM

I have updated to Logos 6 core engine from Logos 5, but cannot download any updates in my computer. Before getting the L 5 core engine I did not have this problem.

This is the message I get: "Update Error an error occurred while installing the update. Please try again later". I have been trying to update every day but still have the same problem.

This is what I have:

- Logos Bible Software 6.0b SR-2 6.0.2.0075

- MacBook Pro

Thank you so much for any help I can get.

Will

Posts 2
Marie Caddell | Forum Activity | Replied: Fri, Feb 20 2015 5:42 AM

I have this exact same problem.

I have Verbum on a MacBook Pro with Software 6.0b SR-2 6.0.2.0075.

If this isn't the place to report this, where can I contact tech support?

Thanks!

Marie

Posts 6000
Forum MVP
Mike Binks | Forum Activity | Replied: Fri, Feb 20 2015 5:55 AM

800-875-6467

is the phone number for customer support.

Use Skype if the phone would be expensive.

tootle pip

Mike

How to get logs and post them. (now tagging post-apocalyptic fiction as current affairs)

Posts 30876
Forum MVP
JT (alabama24) | Forum Activity | Replied: Fri, Feb 20 2015 5:57 AM

There was a bug introduced into L6.0b which caused this problem. It was fixed by the Logos 6.0b SR-3 release. Please manually download the engine and install... future updates should happen normally at that point. (FYI - L6.1 is soon to be released. Currently, it is in the RC2 stage).

macOS, iOS & iPadOS | Logs |  Install

Posts 2
Jason Toombs | Forum Activity | Replied: Fri, Feb 20 2015 9:18 AM

Nevermind, after a second download, it is correctly opening SR-3.

Posts 2
Jason Toombs | Forum Activity | Replied: Fri, Feb 20 2015 9:32 AM

Nevermind, after a second download, it is now showing as SR-3 as it should.

Posts 6
willbenz | Forum Activity | Replied: Wed, Feb 25 2015 8:40 AM

I was out in a pastors convention all this time and just had time to read some of the posts, question, where do I download the Logos 6.0b SR-3 release?

Forgive my ignorance,

Thank you,

Will

Posts 2001
Forum MVP
Levi Durfey | Forum Activity | Replied: Wed, Feb 25 2015 8:45 AM

You can find the latest release (which is now Logos 6.1) at https://www.logos.com/install

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