Upgrade Error?

Tony Reinke

Running L6 on Mac OS X 10.9.5, and yesterday it crashed. When I opened it again I got this message:

I’ve gone through this process:

https://www.logos.com/support/logos6/mac/unable-to-update

And I still get this:

Any suggestions?

Thanks!

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Comments

Tony Reinke

JPEG didnt come through. Message reads:

"An upgrade is required. Some of your resources and documents are not compatible with this version. To continue using Logos Bible Software, upgrade to version 6.1 SR-2 or later."

JT (alabama24)

https://community.logos.com/discussion/comment/705068#Comment_705068

For clarification: You did all of the following:

Moved the L6 application to the trash.
Moved the "DownloadManager" & "UpdateManager" folders to the Trash.
Downloaded and installed the new app.

Is that right? Did you restart your mac at any point in the process?

Tony Reinke

https://community.logos.com/discussion/comment/705079#Comment_705079

Correct x3, and no, I never restarted.

JT (alabama24)

https://community.logos.com/discussion/comment/705085#Comment_705085

I never restarted.

Worth a try.

Tony Reinke

https://community.logos.com/discussion/comment/705095#Comment_705095

And that worked. Thanks!

JT (alabama24)

https://community.logos.com/discussion/comment/705099#Comment_705099

Glad to help. [:)]