[resolved] Search Results view issues Logos 6.2.0.0027 OSX 10.10.3

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This post has 10 Replies | 1 Follower

Posts 35
John McKenna | Forum Activity | Posted: Tue, Apr 21 2015 11:20 AM

Since a recent update in Logos 6 a bug in the results view has developed. When I search the results are shown first in the "Grid" and can be viewed in other formats. The problem is the search results are shown in a broken small grid first. This broken version cannot be selected properly from until another option is selected and then "grid" is reselected.

I have taken screen shots of the before and after of this problem. I have tested the problem on three different Macs all with OSX 10.10.3 and get the same results.

Notice the difference? The first shot cannot be selected while the second is normal.

Thanks for the program, Logos is my main study tool.

Drew McKenna

Posts 35
John McKenna | Forum Activity | Replied: Tue, Apr 21 2015 11:29 AM

Here is a log of the search. I logged it after reading more of the support section.

6232.LogosLogs.mckendrw.20150421-122440.zip

Thank you!

Drew

Posts 3152
LogosEmployee
Thomas Ball | Forum Activity | Replied: Tue, Apr 21 2015 1:05 PM

Hi John,

I wasn't able to replicate the behavior you're getting.Is the range you're searching Acts 1:1 - Revelation 22:21?

 

Posts 3152
LogosEmployee
Thomas Ball | Forum Activity | Replied: Tue, Apr 21 2015 2:16 PM

Hi John,

I just discovered we've had a couple of calls about this, and one of our techs has discovered a way to fix it. We're not sure if the fix is temporary or not.

If you go to the panel menu (the magnifying glass icon in the top-right of the search panel) and adjust the text size in the panel, close the menu and return the font size, this should fix the problem. 

Do you have multiple monitors? Do you use Logos on multiple machines? Does this happen when your search results are viewed differently (I.E. does it happen when you view by Verses, Aligned, or Analysis)?

 

Posts 35
John McKenna | Forum Activity | Replied: Wed, Apr 22 2015 2:37 AM

Tommy:

As I mentioned it happens on multiple machines. I use Logos on my 2012 Mac Mini, on my new 12" rMB and previously on my 11" 2014 MBA (just gave that one away to family member).

The quick fix is not permanent and does the same thing as selecting either, verses, aligned or analysis and then back to grid. The problem arrives when a text search returns the first time to grid, Any change in grid, font size or the others mentioned and then back to grid temporarily fixes the issue.

This is a new issue with the latest build and was not in earlier builds. What this means is some "fix" to broke this view, so check with the coders and let them know.

Thank you for working on this and making it a great tool!

Drew

Posts 35
John McKenna | Forum Activity | Replied: Wed, Apr 22 2015 2:38 AM

I did forget, I am not using multiple monitors.

Thanks again

Posts 303
LogosEmployee
Martin Potter | Forum Activity | Replied: Wed, Apr 22 2015 6:22 AM

John,

What do you have the default text size and program scaling set to in the application?

Mac Developer
Faithlife

Posts 35
John McKenna | Forum Activity | Replied: Wed, Apr 22 2015 11:06 AM

Martin:

Here's a screen shot from the Preferences panel:

Posts 35
John McKenna | Forum Activity | Replied: Wed, Apr 22 2015 11:13 AM

Martin:

The screen shot didn't send for some reason, I'm in Germany right now.

From the "Preferences" Panel:

Scaling 100%

Resource Font - Century Schoolbook

Default resource text size 140%

Default Notes and Greek fonts Default

Line spacing Normal

Drew

Posts 3152
LogosEmployee
Thomas Ball | Forum Activity | Replied: Wed, Apr 22 2015 1:54 PM

Thanks for the details, John. It looks like the resource size increase is the variable we needed. I'll write up a case for this.

 

Posts 1471
Angela Murashov | Forum Activity | Replied: Mon, May 18 2015 9:29 AM

Tommy Ball:

Thanks for the details, John. It looks like the resource size increase is the variable we needed. I'll write up a case for this.

This should be fixed in 6.3. 

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