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MJ. Smith | Forum Activity | Posted: Sun, May 10 2015 10:38 PM

Purchased Vyrso titles in multiple purchases which were download and indexing. Count on home page matched total number of new resources. Had library in floating window sorted by last updated date - new items did not show although from the time I would have expected them. Checked the yellow icon on home page - showed twenty-something percent complete. Opened one resource from updated list, very slow updating (received system not responding message), eventually came up. Clicked on home icon to go back to home page and the system disappears - off screen and off task manager. Attached are logs - saved BibleIndex, LibraryIndex, ResourceManager and UpdateManager.

7573.May 10.zip

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

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Dave Hooton | Forum Activity | Replied: Mon, May 11 2015 1:27 AM

It looks as if it crashed quickly, so we need a log from Windows Event Viewer at the time of the issue.

Did Indexing complete?

Dave
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MJ. Smith | Forum Activity | Replied: Mon, May 11 2015 1:44 AM

Faulting application name: LogosCEF.exe, version: 1.2.1.4, time stamp: 0x5457f831

Faulting module name: libcef.dll, version: 3.2062.1898.1, time stamp: 0x5450b6a7

Exception code: 0xc0000005

Fault offset: 0x0000000000a97ed2

Faulting process id: 0xcf0

Faulting application start time: 0x01d08b95a3090c63

Faulting application path: C:\Users\mjesp_000\AppData\Local\Logos5\6.3.0.0029\LogosCEF.exe

Faulting module path: C:\Users\mjesp_000\AppData\Local\Logos5\6.3.0.0029\libcef.dll

Report Id: 35479c29-f79c-11e4-8287-54271ebeb8ae

Faulting package full name:

Faulting package-relative application ID:

When I restarted, the indexing went normally and completed in a reasonable length of time. Thanks for reminding me of the event viewer. I'd noticed that the error report didn't tell me much.

This has happened once before but I blamed the cat ... unjustly.

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

Posts 26600
Forum MVP
Dave Hooton | Forum Activity | Replied: Tue, May 12 2015 12:04 AM

There is an error in the CEF log, but I'll let the developers resolve this

Dave
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Windows 10 & Android 8

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LogosEmployee

Is there a crash for Logos.exe? (It probably precedes the LogosCEF.exe crash.)

Posts 32170
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MJ. Smith | Forum Activity | Replied: Tue, May 12 2015 2:03 PM

I don't find any. Should I be looking elsewhere?

Orthodox Bishop Hilarion Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."

Posts 26600
Forum MVP
Dave Hooton | Forum Activity | Replied: Tue, May 12 2015 4:05 PM

It could come under .NET Runtime as well as Application Error. But you appear to indicate that the Application Error (for CEF?) is the only one close to the time of the issue?

Dave
===

Windows 10 & Android 8

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