logos 6 blunder

I find it hard to believe what just happened, but Logos told me to tell the story here.

It seems Logos 6 recently removed a number of fonts from their program, because some people didn't need them(?) So I am copying and pasting text from books in Logos, and the end result looks very different from the original source, and I don't like the way it looks. So I call Logos, and the first rep doesn't tell me about this, but I have to download fonts individually to try to solve this problem. Didn't work the first time. The second rep finally figured out what fonts I needed and we finally we able to download them. Are there other fonts I am missing that I don't know what they are?

I told him they should have a package of everything they took out so those who want it could just download the whole thing. Nope. But if I post it here, maybe Logos might do something at some point

Find more posts tagged with

Comments

Kevin A Lewis

Looks like Faithlife have "miss-stepped" here!

Either that or the basic windows world of font definitions and cut and paste have produced a technical environment that is bound to go wrong.

One or the other.

Shalom

Mark Smith

I told him they should have a package of everything they took out so those who want it could just download the whole thing. Nope. But if I post it here, maybe Logos might do something at some point

I haven't been impacted by this. When I copy and paste I usually do this into Word or Publisher and I choose common fonts and styles that I like regardless of the original source material. That gives me a 'look' I am happy with.

Did you create a list of these fonts? Perhaps if you did and posted it here others might benefit.

Andrew Batishko

This page has a list of all the fonts along with links to download them: https://www.logos.com/support/logos6/windows/missing-fonts

Larry Craig

There are a dozen different sources for fonts here. The fonts that solved my problem is are from SBL. I don't know what or if other fonts are involved.

Larry Craig

in my case, the SBL Greek, Hebrew fonts.

Ryan Gano (Logos)

There are a dozen different sources for fonts here.

There are many different font sources because we don't have the rights to redistribute the fonts in a zip file. We are allowed to embed them in our application (which is why the fonts work there). When we stop installing them (which is required for other technical reasons) we cannot just give you a zip file with them included. That's why we've supplied a support page with a link to all of the fonts that were at one time installed by our application.

Mark Smith

This page has a list of all the fonts along with links to download them: https://www.logos.com/support/logos6/windows/missing-fonts

Thanks for pointing out the list. If I run into trouble I'll know where to turn.

Allen Browne

FWIW, I had a problem today where my Hebrew text looked like it was using something like Arial Unicode rather than SBL Hebrew.

All I had to do to fix it was to choose another Hebrew Font option under Program settings, and then set it back to SBL Hebrew. There was no problem with the fonts being installed and correctly registered in Windows--just a display problem in Logos 6.3.

ChelseaFC

FWIW, I had a problem today where my Hebrew text looked like it was using something like Arial Unicode rather than SBL Hebrew.

All I had to do to fix it was to choose another Hebrew Font option under Program settings, and then set it back to SBL Hebrew. There was no problem with the fonts being installed and correctly registered in Windows--just a display problem in Logos 6.3.

I had the same problem and solution happen to me on Tuesday.

Ryan Gano (Logos)

FWIW, I had a problem today where my Hebrew text looked like it was using something like Arial Unicode rather than SBL Hebrew.

All I had to do to fix it was to choose another Hebrew Font option under Program settings, and then set it back to SBL Hebrew. There was no problem with the fonts being installed and correctly registered in Windows--just a display problem in Logos 6.3.

We are aware of this issue and it will be fixed in an upcoming release.

Lynden O. Williams

Ryan, any change Logos will install the missing fonts with the next release?

Ryan Gano (Logos)

Ryan, any change Logos will install the missing fonts with the next release?

We currently have no plans to install fonts with future releases. There were technical reasons behind the removal of these fonts. The support page will allow users who are missing fonts to install them directly from the original font suppliers.

https://www.logos.com/support/logos6/windows/missing-fonts

Jack Hairston

in my case, the SBL Greek, Hebrew fonts.

Ditto. It took me awhile to figure out why the Bible looked so different. [sigh]

Patrick S.

This page has a list of all the fonts along with links to download them: https://www.logos.com/support/logos6/windows/missing-fonts

I think FaithLife should clarify the above web page particularly with respect to the statement...

"Not previously available for Mac"

because that is misleading/incorrect and basically comes down to the fact that not many people (FaithLife included because of its main history with Windows) understand how Mac OS X applications are made.

An OS X application is a special 'bundle' which is actually made up of operating system folders, to the user browsing their computer though it looks like a file. Any Mac owner can view the 'contents' of the application by selecting the application 'file' then right mouse clicking and choosing 'Show Package Contents'.

For versions of Logos below 6.3 if one showed the package contents and navigated through them they would find in 'Contents/Resources/Fonts' all of the Logos specific fonts.

In the case of Logos 6.3 (and above I assume) FaithLife has (on the Mac) made an application within an application and it is now this...

Logos Bible Software 6/Contents/Frameworks/FaithlifeDesktop.framework/Versions/Current[which is link to actual version]/Helpers/Logos Bible Software 6/Contents/Resources/Fonts

when you get to the second 'Logos Bible Software 6' you have to, again, inspect it and choose 'Show Package Contents' to drill down into it.

I assume FaithLife has changed (made more complicated) the Logos app for purposes of new features they have done with version 6.3.

Anyway... all of the fonts that Logos uses are in that folder, previously Mac users could extract the fonts out and install them in their general OS X fonts so they could be used in other applications. So it is not strictly correct to say that previously they were not available for the Mac.

Ryan Gano (Logos)

"Not previously available for Mac"

It is correct that you can open the app bundle and install fonts directly from it. In previous versions this was the only way to get fonts. (Which meant you had to have a decent idea of what you were doing).

Now we've included steps and links to help users install fonts on the mac. While not "technically (fully) correct", the wording of the support page is intended to help all mac users get fonts installed. In the past less technically inclined users have not had that ability.