How to leave Logos Cloud

Chris duMond said:

Scott Groethe said:

Since Logos Cloud is for people without base packages how does one leave after they've signed up?

Scott, to leave the group, you can go to the group https://faithlife.com/logos-cloud/activity, on the right side of the page, click on the down arrow next to "You are a Follower", and then click "Leave this group. 

That's how to leave the Faithlife group "Logos Cloud", but it doesn't seem to be how one would stop being subscribed to Logos Cloud which is what the OP was asking.

David Taylor Jr said:

I don't know, it might be.

I think this would be the case for the "early access" crowd. I'm assuming that doesn't constitute a "subscription" to Logos Cloud, but rather a pre-release trial. Could be wrong.   

Thanks.

After I test Logos Cloud, if I want one of the higher tiers of Logos Cloud, can my sales rep handle that for me? Will you offer yearly subscriptions to Logos Cloud as well? If I have a year subscription to Logos Now and decide to switch to a high end tier to Logos Cloud that contains all the same features of Logos Now, can I cancel Logos Now and have the partial credit applied to a Logos Cloud higher tier?

David Taylor Jr said:

I think the trial is on the top tier right?

I believe it's the Diamond ($49.99) level.

I certainly hope that Logos will arrange a way to remove content so as not to clutter up the drive of users either in the Logos Cloud subscription if it gets cancelled or in Logos Now for the free month-long access to books that we don't end up buying.

I did not sign up, so I have no way of testing, but is Logos Cloud listed under the "Subscriptions" part of your account? Logos Now is.

John Fidel said:

Same issue as I unintentionally signed up. 3 calls to customer support and they are still trying to figure out how to remove me from Logos Cloud so I do not need to download and hide these resources. Logos Cloud should be clear about how to sign up, what is included etc. Even if free for 1 month, to have a large download, index and then hide and remove resources is not the preferred way to introduce this product. I just want the free trial cancelled please and soon, so books I do order can be downloaded.

Thanks

Yeah, that was my surprise as I received an invite a few days ago from someone and thought I was just joining a FL group.  To my surprise today I saw the PC was running slow and I see about 4 GB of resources being downloaded or about 1500 resources.  I didn't think this was a gift from Logos but nothing showed up in my account page.  I had to call customer service to inquire what was happening.  They told me it was Logos Cloud.   I didn't want it so now like others I have to work though the deletion.

There should of be some sort of verification prompt that indicated what was about to happen and let you not do it.  Also it should of been clearer when you signed up to the FL group that you were automatically subscribing. 

BTW, the sales guys had no explanation as to why I was seeing the resources being downloaded.

Chris,

I am a Logos 6 user, I would like to try Logos Cloud [:)] but, my main concern is ... is there someway for me to tell (sort) in the Library as to which Resources were "subscribed" from Logos Cloud and which Resources were purchased and owned.

I have a fairly sizable Library, and I am concern about massive Library management nightmare(s). I recall in Libronix (Logos 3 and earlier) we can see Licensing information and know how a particular Resource has been licensed. 

Thank you.

Bradley Grainger (Faithlife) said:

Not currently, but we know that this would be a useful feature and it's something we'd like to implement in an update to the software. See also the discussion here: https://faithlife.com/logos-cloud/topics/1970 

Bradley,

Thank you for answering my question.  However, I cannot access the link that you have provided as I am not yet a "follower" in Logos Cloud, for fear of Library Management issues of differentiating OWNED and SUBSCRIBED Resources.

Bradley Grainger (Faithlife) said:

Sorry, I should have realised that.

In that thread, Phil mentioned that we're working on making a shared collection available, so you can use that to help filter resources in your Library (once you get the Cloud download).

Bradley,

Thanks [:)]

The Collection approach may not address my concern. Can I illustrate a problem that I anticipate ... last night I was reviewing some of the Commentary Set(s) that I owned for a while. I discovered 4 of these Set(s) have one additional new volume each.  Currently can depend on Dynamic Pricing on Logos Website to identify these missing volumes to purchase them.

I fear, once I sign up Logos Cloud I would have a problem if I cannot differentiate between OWNED vs SUBSCRIBED Licensed Resources. Specific case: 

• Baker Exegetical Commentary on the New Testament: 1–2 Thessalonians is the newly published missing Volume for my case.
• I understand that Baker is one of the Publishing Partner for Logos Cloud.

I belong to the camp that wants to purchase and own logos resources [:)] but, thought of experimenting with Logos Cloud.

NB.Mick said:

that's not an issue currently. The Logos.com website doesn't recognize the temporary Cloud licence at all currently (and for some time until a better solution come along, see https://community.logos.com/forums/p/105700/731805.aspx#731805 ), so even if you have the resources in your library available through Cloud, the shop shows them as non-owned and you may buy them, including getting dynamic pricing.

Case in point are the Black's NT Commentaries or Themelios, both in the monthly June Sale as well as in Cloud.

Note that a product collection would include all your library resources that are part of the Cloud offering, which doesn't differentiate between owned vs. subscribed. That's where it might be advisable to use a mytag:Cloud or a special rating once the resources download.

A better solution going forward would be that Logos exposes the licence experience date as a field in the library (soon, people may have rented resources, may have resources for one month through LNow, a pre-paid one-year of Cloud and another Cloud level for one-month).  

Mick,

Thanks for your input that for the month of June 2015 Logos Cloud is made available via Faithlife Group mechanism, so it does not interfere with Licensing as you have described when doing new purchases of OWNED Resources.  

However, in July 2015 the Real Subscription Mechanism will be used, I suppose it is going to be something like in Logos Now (I subscribed to this). Not sure if we can differentiate during (a) purchasing and (b) in the Library when downloaded.

From the reply above by Bradley, something is going to be done to expose the Licensing information. I just need some assurance that we can sort library by OWNED or SUBSCRIBED Resources so that we can Hide or Tag with confidence. I apologize if I sound paranoid, because I spent months to get my Library in Order ... Tagging, Collections, Parallel Resources Set, etc.

The Community Collection idea and manual tagging idea for Cloud Resources seem like a stop gap measure, it can work provided you do not get your OWNED resources (New Purchases, Pre-Pub, Logos Now and Logos Cloud download at the same time.  Then we have to manually manage ourselves; that is my fear [:(]

I am struggling whether I should signup or not to signup [:(]

go to Logos.com select your profile then select "subscriptions" and at the bottom select cancel.