[resolved] Crash after latest beta install
Main window comes up for a moment and then crashes and almost feels like a corrupt layout. Log below. I've tried un-installing, then rebooting and re-installing. Same results.
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Fredc - no, same result after start disconnected.
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Mark, I've notified Faithlife
Dave
===Windows 11 & Android 13
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Thanks Dave!
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Mac0
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Mark Johnson said:
Mac
i have no idea if it is related, but there is another Mac user with crashing troubles too. I have avoided downloading the beta... I guess I will wait a round!
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I've updated Logos 6 today, and it keeps crashing, as well. In four tries I have not been able to avoid a crash. I'm running Win 7 on a PC.
--Phillip Marshall
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Welcome to the forums. Without logs (see the tagline of the post above yours), we aren't able to determine why it is failing.
Orthodox Bishop Alfeyev: "To be a theologian means to have experience of a personal encounter with God through prayer and worship."; Orthodox proverb: "We know where the Church is, we do not know where it is not."
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alabama24 said:
I have avoided downloading the beta... I guess I will wait a round!
I have installed 6.4 Beta 1 on Mac OS 10.10.3 without any problems.
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Phillip Marshall said:
I've updated Logos 6 today, and it keeps crashing, as well. In four tries I have not been able to avoid a crash. I'm running Win 7 on a PC.
Welcome Phillip - Sorry you are having troubles. [:s]
For clarification: You have posted in the desktop BETA subforum. Some thoughts:
- If you are using the regular "stable" build of L6, you need to post a new thread HERE.
- If you are using the beta version of Logos, you are in the right place, but you need to create your own thread. It isnt helpful to "jump in" on someone else's thread, especially since your issue may be unrelated. In any case, we are better able to help users when they have their own thread for issues. If you are using beta, please create a new thread HERE.
- When you create a new thread, make sure to give it a useful subject line. In your case something like Crash when opening (Win 7) would be fine.
- You will need to provide as much detail as possible and relevant. Logs will help (see my signature line)
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Jack Caviness said:
I have installed 6.4 Beta 1 on Mac OS 10.10.3 without any problems.
OK, OK. You twisted my arm. [:)]
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Just a personal update. I un-installed again (yay AppZapper), falling back to the last stable release. Screens are up, and resources are downloading (only 14.64 Gb to go). Then i'll walk forward the beta update again.
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How did you get back to the stable release? I've used my Time machine to bring me back to a more stable Logos but it still wants me to load the Beta version again (which doesn't work as it crashes before I can even open the home page).
I feel I have to wait for the next beta version to come out and then download directly from the website in order to open my Logos again. Sad days on my Mac.
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R. H. Bellavance said:
How did you get back to the stable release? I've used my Time machine to bring me back to a more stable Logos but it still wants me to load the Beta version again (which doesn't work as it crashes before I can even open the home page).
I feel I have to wait for the next beta version to come out and then download directly from the website in order to open my Logos again. Sad days on my Mac.
i respondEd in your original thread.
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After clean 6.3 install, I set the default channel to beta, downloaded the upgrade to 6.4 b1, installed, and the crash occurred again. Logs attached below.
This is a different machine that I first reported. These logs are for my my laptop, not my desktop from the first report, but the behavior was the same. I am in IT, and tend to run with scissors, and had the beta running on both laptop and desktop. Doh....[:#]0 -
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alabama24 said:Couldn't quite figure out the logs. I think something different is corrupted on each of your installations.
Thanks for looking, I'll be curious to see what comes about. There were some null pointer errors that seemed to pop up
alabama24 said:Off Topic: Dr. Who fan? I kept bumping into "TheDoctor" and "Tardis" in your logs.
Yes, Tardis is my Mac mini; TheDoctor my laptop. Trenzalore my iPad. Been a fan since the 5th Doctor :-P
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Mark Johnson said:
I am in IT, and tend to run with scissors, and had the beta running on both laptop and desktop. Doh...
I suggest you go back to v6.3 (fresh install) but use this wiki article to save downloading resources
Dave
===Windows 11 & Android 13
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Sorry about that--I posted in the wrong forum. Thanks for your help! (or your 'hep' as we say in Texas!) I posted to the right place.
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There is an issue with some bad shortcut data from early versions of the application trying to load images that have not existed for a long time. This issue will be fixed in Beta 2, sorry for any inconvenience this has caused you.
Mac Developer
Faithlife0 -
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Martin Potter said:
There is an issue with some bad shortcut data from early versions of the application trying to load images that have not existed for a long time.
Thanks Martin. That explains the null pointers... That's why we test!
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Mark Johnson said:Martin Potter said:
There is an issue with some bad shortcut data from early versions of the application trying to load images that have not existed for a long time.
Thanks Martin. That explains the null pointers... That's why we test!
6.4 Beta 2 (with the fix for this issue) is now available.
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Victory!
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