[closed] Log files and report

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Posts 159
David Matthew | Forum Activity | Posted: Sat, Jun 6 2015 9:58 AM

Thanks, Graham Criddle, for your response to my query about reasons for the crash - which happens every time I try the following...

I go to Guides > Topic Guide and choose 'Lord's Supper'. When I click the blue arrow the report starts to appear, then the error message I reported earlier comes up.

I look forward to hearing from you good folks at Logos.

2570.Logos Log Files.zipDAVID MATTHEW

Posts 4768
RIP
Fred Chapman | Forum Activity | Replied: Sat, Jun 6 2015 10:49 AM

The most recent log in the zip file posted is from 2013. I am running windows and cannot reproduce this error.

Posts 27860
Forum MVP
Dave Hooton | Forum Activity | Replied: Sat, Jun 6 2015 11:55 PM

David Matthew:

Please start Logos with CTRL key held, sign-in and run the guide. You should get up-to-date logs from this.

Dave
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Windows 11 & Android 8

Posts 27860
Forum MVP
Dave Hooton | Forum Activity | Replied: Wed, Jun 10 2015 4:42 PM

Referred to Tech Support - https://community.logos.com/forums/p/105937/734100.aspx#734100

Dave
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Windows 11 & Android 8

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