A12 is not downloading any of my resources

I've just upgraded to Logos 4 Scholars Silver, and it installed successfully, however like another posting I saw I am getting similar problems downloading my new resources that I should have got with my upgrade. The first time it got to 6% of 4.49GB and then quit, and now every time I run it, it just says downloading 0% and this never changes. The indexer also keeps repeatedly running.

I didn't know whether to create this inside the other forum post, but the behaviour didn't sound exactly the same.

Thanks

Find more posts tagged with

Comments

Tom Philpot (Faithlife)

Neal,

Try deleting the ResourceManager.db file in /Users/<your_user_id>/Library/Application Support/Logos4/Data/<some_other_id>/ResourceManager and restarting Logos 4.

Also, if you haven't seen the FAQs and the video tutorial on how to report bugs in Logos 4, please see the FAQ link in my signature, as having logs will be very helpful in resolving any outstanding issues with installation, downloading and indexing.

Neal Gordon

https://community.logos.com/discussion/comment/83897#Comment_83897

Deleting the ResourceManager.db file has done the trick, it's completed the download and is indexing now.

Thanks for your help.

Neal