The Current Software Update is not working

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This post has 4 Replies | 0 Followers

Posts 538
Fasil | Forum Activity | Posted: Wed, Jul 1 2015 3:09 PM

I just downloaded LBS update and my Logos is experiencing a problem. I've Windows 7 and the Message is "Logos Bible Software has stopped working. Windows is collecting . . . " I restarted my Windows and tried to run it through Administrative Permission, But the problem is not solved. Similar problem? 

Posts 25765
Forum MVP
Graham Criddle | Forum Activity | Replied: Wed, Jul 1 2015 3:15 PM

Please enable diagnostic logging and post logs as per https://www.logos.com/support/logos6/windows/report-problem 

Posts 9181
LogosEmployee

The crash may be in the home page. Try holding down the Ctrl key at startup to force the application to open to a blank layout. If that works, you may be able to use Logos 6 as long as you don't open the home page.

Posts 148

My home screen is blank after an update was recommended, but crashed.  something was not installed.

 

mike

Posts 27853
Forum MVP
Dave Hooton | Forum Activity | Replied: Thu, Jul 2 2015 3:15 PM

Michael Wert:
My home screen is blank after an update was recommended, but crashed.

If Logos-x64.msi is in the ..\Installers\ folder, double click to update Logos. Else manually update from this link.

Dave
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Windows 11 & Android 8

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