Logos will not fully boot

Logos will not boot up after a recent update. Windows error message comes up saying the program encountered a problem and needs to close.

I rebuilt the index and the problems persists. I also downloaded and used the Logos tool to track the logs. I zipped the files but can’t seem to get them to attach to the post.

I’m running Logos 6 on the Windows 8.

Thanks,

John

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Comments

Fred Chapman

Use the paper clip icon in the description pane to attach the zip file

Bradley Grainger (Logos)

Please see the workaround here: https://community.logos.com/forums/p/107018/740261.aspx#740261

We hope to have a fix for this out soon.

John E. Botkin

https://community.logos.com/discussion/comment/740588#Comment_740588

Use the paper clip icon in the description pane to attach the zip file

I tried the paperclip multiple times and nothing happened. Could it be a browser issue? I'm using Firefox.

John E. Botkin

https://community.logos.com/discussion/comment/740589#Comment_740589

That non-Home load worked. Thanks!

Dylan Rondeau

https://community.logos.com/discussion/comment/740589#Comment_740589

We hope to have a fix for this out soon.

6.4 SR-2 has shipped, which disables the Faithlife Notifications section while we address the issues. This should prevent your crash.